JBE (Jurnal Bingkai Ekonomi)最新文献

筛选
英文 中文
PENGARUH PERCEIVED USEFULNESS, PERCEIVED EASE OF USE DAN SUBJECTIVE NORM TERHADAP PURCHASE INTENTION MELALUI ATTITUDE PENGGUNA OLX (Studi Kasus: Pada Mahasiswa UST Yogyakarta)
JBE (Jurnal Bingkai Ekonomi) Pub Date : 2021-02-18 DOI: 10.54066/jbe.v6i2.102
T. Nugraha, I. B. Udayana, Ambar Lukitaningsih
{"title":"PENGARUH PERCEIVED USEFULNESS, PERCEIVED EASE OF USE DAN SUBJECTIVE NORM TERHADAP PURCHASE INTENTION MELALUI ATTITUDE PENGGUNA OLX (Studi Kasus: Pada Mahasiswa UST Yogyakarta)","authors":"T. Nugraha, I. B. Udayana, Ambar Lukitaningsih","doi":"10.54066/jbe.v6i2.102","DOIUrl":"https://doi.org/10.54066/jbe.v6i2.102","url":null,"abstract":"This study aims to determine the effect of perceived usefulness, perceived ease of use and subjective norms on purchase intention through the attitude of OLX users (Case study: On UST Yogyakarta students). \u0000The population in this study were all students of UST Yogyakarta who used the OLX application. The number of the study population is unknown. The sample in this study is part of the target population is all students of UST Yogyakarta. \u0000The results of this study indicate that Perceived usefulness has a positive and significant effect on attitude and purchase intention, Perceived ease of use has a positive and significant effect on attitude and purchase intention, Subjective norm has a positive and significant effect on attitude and purchase intention, Attitude has a positive and significant effect on purchase. intention.","PeriodicalId":186309,"journal":{"name":"JBE (Jurnal Bingkai Ekonomi)","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-02-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122700888","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
Loyalitas konsumen 消费者的忠诚
JBE (Jurnal Bingkai Ekonomi) Pub Date : 2021-02-08 DOI: 10.54066/jbe.v6i1.103
Amin Kuncoro, Iwan Suwarso, Ratih Hesty P, I. Gunawan
{"title":"Loyalitas konsumen","authors":"Amin Kuncoro, Iwan Suwarso, Ratih Hesty P, I. Gunawan","doi":"10.54066/jbe.v6i1.103","DOIUrl":"https://doi.org/10.54066/jbe.v6i1.103","url":null,"abstract":"The purpose of this research is to analyze the relationship betweenmarketing and consumer satisfaction Herbalife in Semarang. Theresearch design used quantitative descriptive using primary data. Theresearch sample is consumers who use products from Herbalife inSemarang who may be 157 respondents. Analysis using multiplepartial regression. The results explain that consumers who useHerbalife products in Semarang are loyal because of the emotionalcloseness factor with fellow users or members. In addition, consumerloyalty increases because of the role of relationships that arestrengthened by the benefits of Herbalife products which are indeedbeneficial for health.","PeriodicalId":186309,"journal":{"name":"JBE (Jurnal Bingkai Ekonomi)","volume":"150 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-02-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122759509","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Pengaruh Electronic Word of Mouth (E-WoM), Kelompok Teman Sebaya (Peer Group) dan Gaya Hidup Hedonis pada Keputusan Pembelian Konsumen Filosofi Kopi Jogja 来自口腔E-WoM的电子文字、同伴群体和休闲生活方式对Jogja咖啡哲学消费者购买决定的影响
JBE (Jurnal Bingkai Ekonomi) Pub Date : 2021-01-29 DOI: 10.54066/jbe.v6i1.95
Topri Dwi Wacono, Ambar Lukitaningsih, Bernadetta Diansepti Maharani
{"title":"Pengaruh Electronic Word of Mouth (E-WoM), Kelompok Teman Sebaya (Peer Group) dan Gaya Hidup Hedonis pada Keputusan Pembelian Konsumen Filosofi Kopi Jogja","authors":"Topri Dwi Wacono, Ambar Lukitaningsih, Bernadetta Diansepti Maharani","doi":"10.54066/jbe.v6i1.95","DOIUrl":"https://doi.org/10.54066/jbe.v6i1.95","url":null,"abstract":"Tujuan dari penelitian ini adalah untuk menguji Electronic Word of Mouth, Peer Group dan Gaya Hidup Hedonis pada Keputusan Pembeliankonsumen Filosofi Kopi Jogja. Penelitian ini menggunakan metode penlitian kuantitatif dengan teknik pengambilan sampel non-probabilitas sampling. Hasil dari penelitian ini menunjukkan bahwa Electronic Word of Mouth dan gaya hidup hedonis mempengaruhi keputusan pembelian. Hal ini menunjukkan bahwa semakin tinggi kecenderungan seseorang melakukan Electronic Word of Mouth, maka semakin tinggi juga kemungkinan melakukan Keputusan Pembelian serta memiliki gaya hidup hedonis yang tinggi maka keputusan untuk melakukan pembelian akan semakin tinggi. Sementara peer group tidak berpengaruh secara positif dan signifikan terhadap keputusan pembelian konsumen filosofi kopi jogja. \u0000Tujuan dari penelitian ini adalah untuk menguji Electronic Word of Mouth, Peer Group dan Hedonic Lifestyle terhadap Keputusan Pembelian Konsumen Filosofi Kopi Jogja. Penelitian ini menggunakan metode penelitian kuantitatif dengan teknik non-probability sampling. Hasil penelitian ini menunjukkan bahwa Electronic Word of Mouth dan gaya hidup hedonis mempengaruhi keputusan pembelian. Hal ini menunjukkan bahwa semakin tinggi kecenderungan seseorang untuk melakukan Electronic Word of Mouth, maka semakin tinggi pula kemungkinannya untuk membuat Keputusan Pembelian dan memiliki gaya hidup hedonis yang tinggi maka semakin tinggi pula keputusannya untuk melakukan pembelian. Sedangkan peer group tidak berpengaruh positif dan signifikan terhadap keputusan pembelian konsumen pada Filosofi Kopi Jogja.","PeriodicalId":186309,"journal":{"name":"JBE (Jurnal Bingkai Ekonomi)","volume":"214 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116522565","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
PENGARUH KUALITAS PRODUK DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN 产品质量和促销对购买决策的影响
JBE (Jurnal Bingkai Ekonomi) Pub Date : 2021-01-22 DOI: 10.54066/jbe.v6i1.99
Galuh Aditya, Hesti Ristanto, Catur .
{"title":"PENGARUH KUALITAS PRODUK DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN","authors":"Galuh Aditya, Hesti Ristanto, Catur .","doi":"10.54066/jbe.v6i1.99","DOIUrl":"https://doi.org/10.54066/jbe.v6i1.99","url":null,"abstract":"Penelitian ini bertujuan untuk menganalisis pengaruh kualitas produk dan promosi terhadap keputusan pembelian produk di CV. Mitra Sejati Foamindo Semarang. \u0000Populasi dalam penelitian ini yaitu konsumen yang melakukan pembelian produk di CV. Mitra Sejati Foamindo Semarang. Pada penelitian ini menggunakan sampel sebanyak 96 responden dipilih dengan metode purposive sampling dimana semua individu yang ada didalam populasi dimasukkan sebagai responden dengan pertimbangan tertentu. Teknik analisis yang digunakan adalah regresi linear berganda. \u0000Berdasarkan pada hasil analisis dan pembahasan, maka dapat ditarik kesimpulan sebagai berikut : (1). Kualitas produk berpengaruh positif dan signifikan terhadap keputusan pembelian. (2). Promosi berpengaruh positif dan signifikan terhadap keputusan pembelian. \u0000Kata Kunci : Kualitas Produk, Promosi dan Keputusan Pembelian","PeriodicalId":186309,"journal":{"name":"JBE (Jurnal Bingkai Ekonomi)","volume":"77 8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-01-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128089948","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Faktor-Faktor Yang Memotivasi Mahasiswa Uniss Untuk Menjadi Wirausaha 正是这些因素促使联合国国际空间站的学生成为企业家
JBE (Jurnal Bingkai Ekonomi) Pub Date : 2021-01-20 DOI: 10.54066/jbe.v6i1.94
Suprihono Setyawan, Ridwan
{"title":"Faktor-Faktor Yang Memotivasi Mahasiswa Uniss Untuk Menjadi Wirausaha","authors":"Suprihono Setyawan, Ridwan","doi":"10.54066/jbe.v6i1.94","DOIUrl":"https://doi.org/10.54066/jbe.v6i1.94","url":null,"abstract":"This study aims to analyze and examine the factors that influence UNISS Students’ interest in becoming entrepreneurs. This studi explores the analytical approaches used in mixed methods qualitative and quantitative with the number of respondents as many as 200 students of Selamat Sri University  who have taken entrepreneurship courses. The 200 respondents who filled out forms in answering questionnaires just 144 students. The results showed that partially the Human Resource  Factor  was influence students' interest in becoming entrepreneurs (5.3%), then other Factors Capital was influenced 7.4%. The result showed that Students’ Motivation was influenced 6%. While Marketing factor was influenced 4%. And laast factor  was Training influnced 5% student in becoming entrepreneurs. Simultaneously, the factors studied provided an explanation  as showed by Coeficient determination number (17,4%), while other factors that are not studied are 82.6%","PeriodicalId":186309,"journal":{"name":"JBE (Jurnal Bingkai Ekonomi)","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122016356","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
STRATEGI PENINGKATAN PRODUKTIVITAS KERJA DENGAN KOMPETENSI DAN KOMPENSASI MELALUI MOTIVASI INTRINSIK SEBAGAI VARIABEL INTERVENIG PADA PEGAWAI BUMDes PANGGUNG LESTARI, PANGGUNGHARJO, SEWON, BANTUL. 帮助sistruari、PANGGUNGHARJO、SEWON的舞台班员的内在动机,以提高工作效率和补偿的战略。
JBE (Jurnal Bingkai Ekonomi) Pub Date : 2021-01-13 DOI: 10.54066/jbe.v6i1.92
Y. Zakaria, Jajuk Herawati
{"title":"STRATEGI PENINGKATAN PRODUKTIVITAS KERJA DENGAN KOMPETENSI DAN KOMPENSASI MELALUI MOTIVASI INTRINSIK SEBAGAI VARIABEL INTERVENIG PADA PEGAWAI BUMDes PANGGUNG LESTARI, PANGGUNGHARJO, SEWON, BANTUL.","authors":"Y. Zakaria, Jajuk Herawati","doi":"10.54066/jbe.v6i1.92","DOIUrl":"https://doi.org/10.54066/jbe.v6i1.92","url":null,"abstract":"Penelitian bertujuan untuk, mengetahui pengaruh kompetensi, kompensasi, terhadap produktivitas kerja dengan motivasi intrinsik sebagai variabel intervening pada BUMDes Panggung Lestari, Bantul, Yogyakarta, Dengan mengetahui besarannya pengaruh dari variabel yang diteliti, diharapkan dapat memberikan rekomendasi yang baik untuk memberikan strategi dalam peningkatan produktivitas kerja pegawai terhadap organisasi. Metode dalam penelitian ini menggunakan metode sensus. Penelitian ini merupakan penelitian kuantitatif, sampel dalam penelitian ini 51 pegawai. Teknik pengambilan data dilakukan dengan menggunakan kuesioner. Hasil dari penelitian ini yaitu, ada pengaruh positif dan signifikan kompetensi terhadap motivasi intrinsik, kompensasi berpengaruh positif dan signifikan terhadap motivasi intrinsik, kompetensi berpengaruh positif dan signifikan terhadap produktivitas kerja, kompensasi tidak berpengaruh signifikan terhadap produktivitas kerja, motivasi intrinsik berpengaruh positif dan signifikan terhadap produktivitas kerja. Hasil uji sobel tes menunjukkan kompetensi berpengaruh positif dan signifikan terhadap produktivitas kerja melalui motivasi intrinsik sebagai variabel intervening dan kompensasi berpengaruh positif dan signifikan terhadap produktivitas kerja melalui motivasi intrinsik sebagai variabel intervening. \u0000  \u0000The research aims to determine the effect of competence, compensation, on work productivity with intrinsic motivation as an intervening variable at BUMDes Panggung Lestari, Bantul, Yogyakarta. By knowing the magnitude of the influence of the variables studied, it is hoped that it can provide good recommendations to provide strategies for increasing work productivity. employees against the organization. The method in this research is using the census method. This research is a quantitative study, the sample in this study is 51 employees. The data collection technique is done by using a questionnaire. The results of this study, namely, there is a positive and significant effect of competence on intrinsic motivation, compensation has a positive and significant effect on intrinsic motivation, competence has a positive and significant effect on work productivity, compensation has no significant effect on work productivity, intrinsic motivation has a positive and significant effect on productivity. work. The result of the sobel test shows that competency has a positive and significant effect on work productivity through intrinsic motivation as an intervening variable and compensation has a positive and significant effect on work productivity through intrinsic motivation as an intervening variable.","PeriodicalId":186309,"journal":{"name":"JBE (Jurnal Bingkai Ekonomi)","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-01-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131419226","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Pengaruh Sistem Akuntansi Keuangan Daerah, Penyajian Laporan Keuangan Daerah, Aksesibilitas Laporan Keuangan Daerah, Dan Desentralisasi Fiskal Terhadap Akuntabilitas Pengelolaan Keuangan Daerah Dengan Sistem Pengendalian Internal Pemerin 区域会计制度的影响、区域财务报表的展示、区域财务报表可及性,以及与朝鲜内部控制系统对区域财务管理责任的财政分散
JBE (Jurnal Bingkai Ekonomi) Pub Date : 2021-01-01 DOI: 10.54066/jbe.v6i1.90
M. Mulyanto, Nita Andriyani Budiman, Muhammad Nuril Fahmi
{"title":"Pengaruh Sistem Akuntansi Keuangan Daerah, Penyajian Laporan Keuangan Daerah, Aksesibilitas Laporan Keuangan Daerah, Dan Desentralisasi Fiskal Terhadap Akuntabilitas Pengelolaan Keuangan Daerah Dengan Sistem Pengendalian Internal Pemerin","authors":"M. Mulyanto, Nita Andriyani Budiman, Muhammad Nuril Fahmi","doi":"10.54066/jbe.v6i1.90","DOIUrl":"https://doi.org/10.54066/jbe.v6i1.90","url":null,"abstract":"ABSTRAK \u0000Penelitian ini bertujuan untuk menguji pengaruh sistem akuntansi keuangan daerah, penyajian laporan keuangan daerah, aksesibilitas laporan keuangan daerah, dan desentralisasi fiskal terhadap akuntabilitas pengelolaan keuangan daerah dengan sistem pengendalian internal pemerintah sebagai variabel moderating. Populasi dalam penelitian ini adalah seluruh pegawai OPD Kabupaten Kudus. Jumlah sampel dalam penelitian ini adalah 126 responden. Metode pengambilan sampel menggunakan purposive sampling. Teknik analisis yang digunakan adalah Moderated Regression Analysis (MRA). Hasil penelitian ini menunjukkan bahwa variabel sistem akuntansi keuangan daerah dan penyajian laporan keuangan daerah berpengaruh negatif terhadap akuntabilitas pengelolaan keuangan daerah, variabel aksesibilitas laporan keuangan daerah tidak berpengaruh terhadap akuntabilitas pengelolaan keuangan daerah, dan variabel desentralisasi fiskal berpengaruh positif terhadap akuntabilitas pengelolaan keuangan daerah, sedangkan sistem pengendalian internal pemerintah memperkuat hubungan antara sistem akuntansi keuangan daerah dan penyajian laporan keuangan daerah terhadap akuntabilitas pengelolaan keuangan daerah, sistem pengendalian internal pemerintah tidak memoderasi hubungan antara aksesibilitas laporan keuangan daerah terhadap akuntabilitas pengelolaan keuangan daerah, dan sistem pengendalian internal pemerintah memperlemah hubungan antara desentralisasi fiskal terhadap akuntabilitas pengelolaan keuangan daerah. \u0000Kata kunci:Akuntabilitas Pengelolaan Keuangan Daerah, Sistem Akuntansi Keuangan Daerah, Penyajian Laporan Keuangan Daerah, Aksesibilitas Laporan Keuangan Daerah, Desentralisasi Fiskal, Sistem Pengendalian Internal Pemerintah.","PeriodicalId":186309,"journal":{"name":"JBE (Jurnal Bingkai Ekonomi)","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125614682","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
SOSIALISASI PENTINGNYA MENABUNG DALAM RANGKA PENINGKATAN KESEJAHTERAAN MASYARAKAT MELALUI ORGANISASI KEAGAMAAN DI KABUPATEN KUDUS 通过神圣区的宗教组织来建立社会福利的重要性
JBE (Jurnal Bingkai Ekonomi) Pub Date : 2020-10-26 DOI: 10.54066/jbe.v6i1.91
M. Mulyanto, Febra Robiyanto, M. Firdaus
{"title":"SOSIALISASI PENTINGNYA MENABUNG DALAM RANGKA PENINGKATAN KESEJAHTERAAN MASYARAKAT MELALUI ORGANISASI KEAGAMAAN DI KABUPATEN KUDUS","authors":"M. Mulyanto, Febra Robiyanto, M. Firdaus","doi":"10.54066/jbe.v6i1.91","DOIUrl":"https://doi.org/10.54066/jbe.v6i1.91","url":null,"abstract":"Tujuan pelatihan dan pengabdian masyarakat  ini memberikan penjelasan tentang pentingnya menabung pada masyarakat melalui organisasi keagamaan di  kabupaten Kudus. Perumusan masalah yang dihadapi  adalah bagaimana menjelaskan kepada masyarakat tentang   pentingnya menabung \u0000Metode yang digunakan adalah dengan menggunakan metode bimbingan  dan penjelasan secara langsung kepada masyarakat sehingga secara langsung dapat mengerti seluk-beluk tabungan. \u0000Dari pelaksanaan sosialisasi pentingnya menabung yang dimulai bulan Februari 2020  sampai dengan Juni 2020 di wilayah kabupaten Kudus maka dapat diambil beberapa kesimpulan diantaranya penyebab kurangnya minat masyarakat untuk menabung yaitu kurangnya informasi tentang pentingnya tabungan,ada sebagian masyarakat yang berpendapatan rendah, budaya hutang dimasyarakat sudah menjamur,konsumerisme dimasyarakat lebih dominan. Saran yang dapat diberikan Lembaga perbankan lebih giat dan gencar melakukan sosialisasi kepada masyarakat tentang pentingnya menabung dan adakan  rangsangan atau hal yang mendorong masyarakat untuk menabung seperti undian berhadiah dan lain-lain. \u0000  \u0000Kata kunci: Menabung, Kesejahteraan masyarakat dan organisasi Keagamaan \u0000 ","PeriodicalId":186309,"journal":{"name":"JBE (Jurnal Bingkai Ekonomi)","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133757541","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Impact THE IMPACT OF EMPLOYEE SATISFACTION ON CUSTOMER SERVICE QUALITY IN ISLAMIC BANK 伊斯兰银行员工满意度对客户服务质量的影响
JBE (Jurnal Bingkai Ekonomi) Pub Date : 2020-08-14 DOI: 10.54066/jbe.v5i2.87
Alfalisyado Alfalisyado
{"title":"The Impact THE IMPACT OF EMPLOYEE SATISFACTION ON CUSTOMER SERVICE QUALITY IN ISLAMIC BANK","authors":"Alfalisyado Alfalisyado","doi":"10.54066/jbe.v5i2.87","DOIUrl":"https://doi.org/10.54066/jbe.v5i2.87","url":null,"abstract":"The aim of this study is to examine the impact of employee satisfaction on customer service quality. The subject of this research is Islamic banks in Indonesia with two variables are employee satisfaction and customer service quality. The results of this study is shown that there is a relationship between employee satisfaction and customer service quality. The degree of influence of employee satisfaction to customer service quality is 13.1% which mean there are many variables can be determined for the next research.","PeriodicalId":186309,"journal":{"name":"JBE (Jurnal Bingkai Ekonomi)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128889364","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Analisis Kepuasan Konsumen di Restoran Canting Semarang. 分析Canting Semarang餐厅的消费者满意度。
JBE (Jurnal Bingkai Ekonomi) Pub Date : 2020-07-27 DOI: 10.54066/jbe.v5i2.86
Krisnawati Setyaningrum Nugraheni, Ray Octafian
{"title":"Analisis Kepuasan Konsumen di Restoran Canting Semarang.","authors":"Krisnawati Setyaningrum Nugraheni, Ray Octafian","doi":"10.54066/jbe.v5i2.86","DOIUrl":"https://doi.org/10.54066/jbe.v5i2.86","url":null,"abstract":"Kepuasan Konsumen dipengaruhi oleh variabel kualitas produk dan kepuasan pelayanan merupakan variabel bebas, sedangkan kepuasan konsumen merupakan variabel terikat. Untuk mengetahui besarnya pengaruh kualitas produk, fasilitas dan lokasi terhadap kepuasan konsumen, dalam pengambilan sampel menggunakan rumus Slovin yang didapat sebesar 87 dengan tingkat kesalahan 10%. Teknik pengambilan sampel menggunakan metode Accidental sampling yang dilakukan dengan memperoleh data dari sekumpulan populasi, lalu secara insidental atau secara kebetulan saja dengan tidak menggunakan perencanaan tertentu. Nilai R2 sebesar 0.821, artinya 82.1% kepuasan konsumen dapat dijelaskan oleh variable kualitas produk, fasilitas dan lokasi sedangkan 17.9 % dijelaskan oleh variabel lainnya. \u0000 Consumer satisfaction is influenced by product quality and service satisfaction variables are independent variables, while customer satisfaction is the dependent variable. To find out the magnitude of the effect of product quality, facilities and location on customer satisfaction, in sampling using the Slovin formula obtained at 87 with an error rate of 10%. The sampling technique uses the method of accidental sampling which is done by obtaining data from a group of population, then incidentally or incidentally by not using a particular plan. R2 value of 0.821, meaning that 82.1% of customer satisfaction can be explained by the variable quality of products, facilities and location while 17.9% is explained by other variables","PeriodicalId":186309,"journal":{"name":"JBE (Jurnal Bingkai Ekonomi)","volume":"79 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-07-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134272183","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:604180095
Book学术官方微信
小红书