{"title":"The State-of-the-Art of the Integration Platforms as a Service research","authors":"Sonja M. Hyrynsalmi","doi":"10.1145/3524614.3528634","DOIUrl":"https://doi.org/10.1145/3524614.3528634","url":null,"abstract":"As the world is digitalizing in the fast pace, there is a need for more reliable and scalable integration management. One popular option for modern integration management has been Integration Platforms as a Service (iPaaS). iPaaS is usually implemented to replace the old integration implementation models such as the point-to-point integrations or enterprise service buss. In this research, we are focusing on the state of the iPaaS themed research in the academic field. We also investigate what kind of different viewpoints or research gaps there are in the iPaaS research and how the term iPaaS has evolved and become more clearer during the years. In the results of our systematic literature review $( mathrm{n}=14)$, we reveal that the majority of the iPaaS research has been focused on technological approach. However, now there are signs that iPaaS researchers are beginning to emphasize business-intensive approach, such as the importance of integration strategy or the selection of the right iPaaS platform to serve the enterprises business needs. This study calls for the further work in the area of integration management research. CCS CONCEPTS • Information systems $^{rightarrow }$ Enterprise applications; Enterprise information systems.","PeriodicalId":185171,"journal":{"name":"2022 IEEE/ACM International Workshop on Software-Intensive Business (IWSiB)","volume":"2013 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127434070","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Paving the Way to a Software-Supported Requirements Prioritization in Distributed Scrum Projects","authors":"Kleophas Model, Carolin Mombrey, G. Herzwurm","doi":"10.1145/3524614.3528633","DOIUrl":"https://doi.org/10.1145/3524614.3528633","url":null,"abstract":"Both, agile software development (e.g., Scrum) and the geographical distribution of project stakeholders have gained increasing significance in recent years. Establishing agile methods in distributed software development projects challenges science and practice as the characteristics of agile software development are not compatible with distributed project environments. Especially the task of requirements prioritization that incorporates a significant role in Scrum and that requires high communication and collaboration between stakeholders lacks an extensive software-supported methodology. This research-in-progress paper presents the first three steps of a design science research project. Based on an initial literature review combined with expert interviews addressing two software companies, the paper presents issues, requirements, and solution characteristics. Finally, it proposes a solution concept in form of a process model. These artifacts offer a solid foundation for further research, especially instantiating and evaluating the concept using a functional software prototype.CCS CONCEPTS• Software and its engineering → Software creation and management; • Information systems;","PeriodicalId":185171,"journal":{"name":"2022 IEEE/ACM International Workshop on Software-Intensive Business (IWSiB)","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125145377","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Understanding DevOps critical success factors and organizational practices","authors":"Nasreen Azad","doi":"10.1145/3524614.3528627","DOIUrl":"https://doi.org/10.1145/3524614.3528627","url":null,"abstract":"DevOps is a combination of practices and a company culture which aims minimize the barriers between the operation and development teams in the organization. As its adoption and use in the industry has been growing, different kinds of research are trying to explore DevOps practices, processes and implementations in the organizations. Most of the extant research conducted in the past was to investigate how DevOps worked, what impacts it made into the organizations and how the adoption of DevOps played a role for the overall success for companies. This paper presents a qualitative analysis of a dataset collected via an open ended survey from 15 software professionals who are experienced in DevOps. The focus of the study is on reporting DevOps practices in organizations, and how they impact on the success of DevOps. We discuss the DevOps professionals point-of-view on DevOps practices and align their thoughts through a DevOps model of the critical success factors.","PeriodicalId":185171,"journal":{"name":"2022 IEEE/ACM International Workshop on Software-Intensive Business (IWSiB)","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129142202","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jens Bæk Jørgensen, Henrik Lauf Christensen, Søren Thestrup Hansen, Bent Bisballe Nyeng
{"title":"Effective Communication About Software in a Traditional Industrial Company : an Experience Report on Development of a new Measurement Instrument","authors":"Jens Bæk Jørgensen, Henrik Lauf Christensen, Søren Thestrup Hansen, Bent Bisballe Nyeng","doi":"10.1145/3524614.3528625","DOIUrl":"https://doi.org/10.1145/3524614.3528625","url":null,"abstract":"We consider communication between software professionals and other stakeholders in a traditional industrial company. The stakeholders include senior management, product management and hardware engineers. They have in common that they have no or little knowledge of or limited interest in software development and software as such. We describe a specific project and identify and discuss seven lessons learned about communication. These lessons contributed to more effective communication than we have previously experienced in similar projects.","PeriodicalId":185171,"journal":{"name":"2022 IEEE/ACM International Workshop on Software-Intensive Business (IWSiB)","volume":"112 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133119018","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Stefan Trieflinger, Jürgen Münch, Lukáš Weiss, Bastian Roling, Dominic Lang
{"title":"Transformation Towards a Product-Led Company: Case Studies from Industry","authors":"Stefan Trieflinger, Jürgen Münch, Lukáš Weiss, Bastian Roling, Dominic Lang","doi":"10.1145/3524614.3528630","DOIUrl":"https://doi.org/10.1145/3524614.3528630","url":null,"abstract":"Context: Today, companies face increasing market dynamics, rapidly evolving technologies, and rapid changes in customer behavior. Traditional approaches to product development typically fail in such environments and require companies to transform their often feature-driven mindset into a product-led mindset. A promising first step on the way to a product-led company is a better understanding of how product planning can be adapted to the requirements of an increasingly dynamic and uncertain market environment in the sense of product roadmapping. The authors developed the DEEP product roadmap assessment tool to help companies evaluate their current product roadmap practices and identify appropriate actions to transition to a more product-led company. Objective: The goal of this paper is to gain insight into the applicability and usefulness of version 1.1 of the DEEP model. In addition, the benefits, and implications of using the DEEP model in corporate contexts will be explored. Method: We conducted a multiple case study in which participants were observed using the DEEP model. We then interviewed each participant to understand their perceptions of the DEEP model. In addition, we conducted interviews with each company’s product management department to learn how the application of the DEEP model influenced their attitudes toward product roadmapping. Results: The study showed that by applying the DEEP model, participants better understood which artifacts and methods were critical to product roadmapping success in a dynamic and uncertain market environment. In addition, the application of the DEEP model helped convince management and other stakeholders of the need to change current product roadmapping practices. The application also proved to be a suitable starting point for the transformation in the participating companies. CCS CONCEPTS • Software and its engineering ~ Software creation and management ~ Software development process management ~ Software development methods ~ Agile software development","PeriodicalId":185171,"journal":{"name":"2022 IEEE/ACM International Workshop on Software-Intensive Business (IWSiB)","volume":"84 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117273973","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
O. Zimmermann, Katharina Luban, Mirko Stocker, Giuliano Bernard
{"title":"Continuous Process Model Refinement from Business Vision to Event Simulation and Software Automation : Bridging Gaps between Stakeholder Communities, Practices, Notations, and Tools","authors":"O. Zimmermann, Katharina Luban, Mirko Stocker, Giuliano Bernard","doi":"10.1145/3524614.3528631","DOIUrl":"https://doi.org/10.1145/3524614.3528631","url":null,"abstract":"Business consultants and software engineers produce and consume process models capturing analysis and design results on different levels of abstraction and at different stages of refinement. Model types commonly found in practice include vision models (current, future), simulation models, and automation models. In this paper, we propose to align and map the terminologies and concepts of these model types to improve stakeholder collaboration. We support this concept mapping with two model transformations to and from discrete event simulation models. We implemented these transformations prototypically (MDSL2JaamSim, JaamSim2MDSL). Our work originates from an industrial case in the FinTech domain. An experimental validation suggests benefits such as effort savings. CCS CONCEPTS • Software and its engineering $^{rightarrow}$ System description languages; Integration frameworks; System modeling languages; Orchestration languages.","PeriodicalId":185171,"journal":{"name":"2022 IEEE/ACM International Workshop on Software-Intensive Business (IWSiB)","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134148982","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
S. Gottschalk, Enes Yigitbas, A. Nowosad, G. Engels
{"title":"Towards Software Support for Situation-specific Cross-organizational Design Thinking Processes","authors":"S. Gottschalk, Enes Yigitbas, A. Nowosad, G. Engels","doi":"10.1145/3524614.3528624","DOIUrl":"https://doi.org/10.1145/3524614.3528624","url":null,"abstract":"To deal with uncertain user needs and the development of cross-organizational solutions, Design Thinking (DT) processes are one general problem-solving approach. However, DTs actual implementation within organizations depends highly on the situation (e.g., goal to achieve) which affects the conducted process itself (e.g., different tasks to conduct), the used places (e.g., different visualization on whiteboards), and the involved people (e.g., different stakeholders for specific tasks). Currently, the situation needs to be covered manually by the DT moderator during the process construction and is insufficiently addressed by existing software tools during execution. Therefore, we propose a design science study to develop abstract design knowledge and a specific software tool for supporting situation-specific DT processes based on the application domain on cross-organizational development of business models for business ecosystems. Within this workshop paper, we provide preliminary design principles together with a software tool based on the practical experience in existing research projects.CCS CONCEPTS• Human-centered computing → Interaction design; Collaborative and social computing.","PeriodicalId":185171,"journal":{"name":"2022 IEEE/ACM International Workshop on Software-Intensive Business (IWSiB)","volume":"518 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129272893","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The unified perspective of digital transformation and continuous software engineering","authors":"E. Klotins, Einav Peretz-Andersson","doi":"10.1145/3524614.3528626","DOIUrl":"https://doi.org/10.1145/3524614.3528626","url":null,"abstract":"Software is a key component of most products, services, industrial processes, and back-office functions. Thus, companies may gain an advantage by establishing fast feedback cycles to improve their software. Continuous software engineering (CI/CD) is being primarily studied as an engineering topic. However, the rest of the organization needs to align and be prepared to utilize the benefits of CI/CD. In this paper, we explore the overlap between CI/CD and digital transformation (DT). We study literature in both areas to develop a map of conditions, mechanisms, and outcomes. As a result, we present a unified perspective of CI/CD and DT. We found that CI/CD can be seen as an implementation of DT in a software organization. DT perspective can help to guide the adoption of CI/CD from an organizational perspective.","PeriodicalId":185171,"journal":{"name":"2022 IEEE/ACM International Workshop on Software-Intensive Business (IWSiB)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122618805","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Understanding the Design of App Stores in the IIoT","authors":"Dimitri Petrik, Felix Schönhofen, G. Herzwurm","doi":"10.1145/3524614.3528636","DOIUrl":"https://doi.org/10.1145/3524614.3528636","url":null,"abstract":"App stores represent an already established concept for distributing software-intensive solutions that complementary extend the value of digital platforms. In the context of industrial digital platforms in the IIoT domain, the benefits of app stores are not yet fully understood or shared by the majority of platform users. This article contributes to the instantiation of app stores in digital industrial platforms using empirical data to reveal the functionalities expected from an industrial app store by IIoT platform users on the one hand and IIoT platform providers on the other. The increased understanding of the app stores integrated in IIoT platforms provides a design-oriented gain in knowledge for research and practice. Based on an empirical survey, we analyze which functionalities of app stores are demanded by IIoT platform users. This enables us to formulate five propositions for adapting app stores for IIoT to increase their success in this domain. CCS CONCEPTS • Social and professional topics • Professional topics • Management of computing and information systems • Information system economics","PeriodicalId":185171,"journal":{"name":"2022 IEEE/ACM International Workshop on Software-Intensive Business (IWSiB)","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125155641","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Negative Implications of Technical Debt on Software Startups: What they are and when they surface","authors":"Abdullah Aldaeej, C. Seaman","doi":"10.1145/3524614.3528629","DOIUrl":"https://doi.org/10.1145/3524614.3528629","url":null,"abstract":"Technical Debt (TD) refers to suboptimal technical solutions for expediting software development in the short term, but entails extra work in future. Although TD provides opportunities for startups (e.g., to cope with limited resources, faster time to market), it can have some negative impacts throughout the startup evolution. While previous studies have investigated the effects of TD, there is little understanding of the conditions under which TD effects can surface. In this paper, we conducted a multiple case study to explore the effects of TD incurred in the early startup stage, and when these effects are felt later in the evolution of the startup. First, we interviewed 17 participants (6 CTO/CEO founders, and 11 developers) from five software startups. In addition, we analyzed public documents related to the five software startups. Based on the results, we identified six TD effects, along with the time (i.e., the startup evolution stage) and the conditions under which they are felt by software startup teams. Our results can help startup teams to understand not just the TD effects, but also when they are likely to surface and their relationship to customer dissatisfaction. CCS CONCEPTS • Software and its engineering $rightarrow$ Software design tradeoffs; Software product lines; Maintaining software","PeriodicalId":185171,"journal":{"name":"2022 IEEE/ACM International Workshop on Software-Intensive Business (IWSiB)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133471256","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}