Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance最新文献

BhuSeva BhuSeva

Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance Pub Date : 2019-04-03 DOI: 10.1145/3326365.3326434

Gayatri Pandurangi, D. Misra, R. K

引用次数: 1

Evaluating the Performance of E-Government in Indonesia: A Thematic Analysis 印尼电子政务绩效评估:专题分析

Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance Pub Date : 2019-04-03 DOI: 10.1145/3326365.3326422

Alvedi Sabani, Hepu Deng, V. Thai

引用次数: 12

Government eService Rating Metrics 政府服务评级指标

Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance Pub Date : 2019-04-03 DOI: 10.1145/3326365.3326382

R. Agarwal, Vinay Thakur

{"title":"Government eService Rating Metrics","authors":"R. Agarwal, Vinay Thakur","doi":"10.1145/3326365.3326382","DOIUrl":"https://doi.org/10.1145/3326365.3326382","url":null,"abstract":"United Nations has developed a four stage maturity model for measuring online service development consisting of Stage I: emerging information services, Stage II: enhanced information service, Stage III: transactional services and Stage IV: connected services. This paper has extended this framework further in order to obtain the maturity level score for individual eServices being provided by eGovernment. The paper attempts to score each service delivery stage usually required in order to deliver the eService successfully like beneficiary selection, spreading awareness about the eService, accessibility, ease of use, beneficiary enrolment, authentication, payment modes, enquiry, workflow tracking, delivery of benefit and user feedback. This enables us to calculate a maturity score for each service delivery aspect and thus formulate overall maturity score for the eService. The paper also tries to demonstrate the application of the proposed service delivery rating Metrics in order to determine the maturity score of an eService. The purpose of the Service Delivery Rating Metrics is to provide a tool to the Government enterprise, to rate the quality of eServices provided by its member organization to the users.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125512209","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A Taxonomy of Smart Cities Initiatives 智慧城市计划的分类

Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance Pub Date : 2019-04-03 DOI: 10.1145/3326365.3326402

C. Alexopoulos, G. Pereira, Y. Charalabidis, L. Madrid

{"title":"A Taxonomy of Smart Cities Initiatives","authors":"C. Alexopoulos, G. Pereira, Y. Charalabidis, L. Madrid","doi":"10.1145/3326365.3326402","DOIUrl":"https://doi.org/10.1145/3326365.3326402","url":null,"abstract":"Governments are required by the increasing urbanisation to provide new and innovative services. Information and Communication Technologies have emerged as key drivers in the redefinition of the city mechanism and its relationship with citizens. In the newest paradigms, cities constitute an environment for implementing innovative actions and promoting the contribution of many stakeholders. Several studies have analysed and assessed the \"smart city\" as an ecosystem with focus on challenges, performance indicators, and barriers; or have proposed taxonomies for its evaluation and frameworks for its definition. But not much has been done for classifying possible smart cities implementations. The aim of this study is to review and categorise the smart cities developments in the municipality operational areas, to map the implemented initiatives and to propose a living taxonomy of smart cities possible actions. The suggested taxonomy consists of ten primary areas and 85 developments. This study is a first attempt to introduce a comprehensive taxonomy in order to support decision-makers planning the future of their cities as well as to serve as a reference model for the communication among the actors of the quadruple helix towards next developments prioritization.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128767596","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 14

Engaging Governments in Open Data Policies through Gaming 通过游戏让政府参与开放数据政策

Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance Pub Date : 2019-04-03 DOI: 10.1145/3326365.3326426

F. Kleiman

引用次数: 4

The Smart Green Tool for the Government: The Electronic Vehicle Identification in Management of Public Bus Services 政府的绿色智能工具:公共汽车服务管理中的电子车辆识别

Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance Pub Date : 2019-04-03 DOI: 10.1145/3326365.3326399

Sumin Tang, Rita Tse Tan Sim, I. M. Song

引用次数: 0

How Machine Learning is Changing e-Government 机器学习如何改变电子政务

Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance Pub Date : 2019-04-03 DOI: 10.1145/3326365.3326412

C. Alexopoulos, Zoi Lachana, Aggeliki Androutsopoulou, Vasiliki Diamantopoulou, Y. Charalabidis, M. Loutsaris

{"title":"How Machine Learning is Changing e-Government","authors":"C. Alexopoulos, Zoi Lachana, Aggeliki Androutsopoulou, Vasiliki Diamantopoulou, Y. Charalabidis, M. Loutsaris","doi":"10.1145/3326365.3326412","DOIUrl":"https://doi.org/10.1145/3326365.3326412","url":null,"abstract":"Big Data is, clearly, an integral part of modern information societies. A vast amount of data is daily produced and it is estimated that, for the years to come, this number will grow dramatically. In an effort to transform the hidden information in this ocean of data into a useful one, the use of advanced technologies, such as Machine Learning, is deemed appropriate. Machine Learning is a technology that can handle Big Data classification for statistical or even more complex purposes, such as decision making. This fits perfectly with the scope of the new generation of government, Government 3.0, which explores all the new opportunities to tackle any challenge faced by contemporary societies, by utilizing new technologies for data-driven decision making. Boosted by the opportunities, Machine Learning can facilitate more and more governments participate in the development of such applications in different governmental domains. But is the Machine Learning only beneficial for public sectors? Although there is a huge number of researches in the literature related to Machine Learning applications, there is lack of a comprehensive study focusing on the usage of this technology within governmental applications. The current paper moves towards this research question, by conducting a comprehensive analysis of the use of Machine Learning by governments. Through the analysis, quite interesting findings have been identified, containing both benefits and barriers from the public sectors' perspective, pinpointing a wide adoption of Machine Learning approaches in the public sector.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134042670","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 34

The Evolving e-Governance Curriculum: A Worldwide mapping of Education Programs 演进中的电子政务课程:教育计划的全球地图

Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance Pub Date : 2019-04-03 DOI: 10.1145/3326365.3326415

D. Sarantis, Soumaya I. Ben Dhaou, C. Alexopoulos, Alexander Ronzhyn, G. Pereira, Y. Charalabidis

{"title":"The Evolving e-Governance Curriculum: A Worldwide mapping of Education Programs","authors":"D. Sarantis, Soumaya I. Ben Dhaou, C. Alexopoulos, Alexander Ronzhyn, G. Pereira, Y. Charalabidis","doi":"10.1145/3326365.3326415","DOIUrl":"https://doi.org/10.1145/3326365.3326415","url":null,"abstract":"From the demand side, the need to build e-Governance capacities and expertise is increasing and requires more and more sophisticated knowledge and competencies to fulfil the stakeholders' needs. The e-Governance profession and skills needs are also becoming more diverse and more specialized. From the supply side, we can also witness a growing interest in the e-Governance learning and programs worldwide at different level. However the programs offered are often not well aligned adapting neither to the government's, nor to the public service needs. The e-Governance curriculum is a key success factor to reduce the gap. It serves as a base of knowledge for a large number of graduates that participate in government digital transformation activities. Within academic and practitioners' communities, there have been constant discussions about the content of the e-Governance curriculum. The objective of this research is to identify and analyse the current situation in e-Governance training worldwide and provide a path forward for future e-Governance program relative curriculum development. For this purpose, the authors applied a systematic secondary data review method to examine the existing e-Governance programs and draw an e-Governance education mapping worldwide. The research establishes the current baseline of e-Governance curricula and describes their fundamental aspects and challenges. Information provided in this article should be valuable to the e-Governance educators and curriculum designers, as well as to the e-Governance practitioners, to better understand the foundational knowledge transmitted to e-Governance graduates.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128937456","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 10

Blockchain Anchoring of Public Registries: Options and Challenges 公共注册的区块链锚定:选择和挑战

Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance Pub Date : 2019-04-03 DOI: 10.1145/3326365.3326406

O. Konashevych, M. Poblet

{"title":"Blockchain Anchoring of Public Registries: Options and Challenges","authors":"O. Konashevych, M. Poblet","doi":"10.1145/3326365.3326406","DOIUrl":"https://doi.org/10.1145/3326365.3326406","url":null,"abstract":"Governments across the world are testing different uses of the blockchain for the delivery of their public services. Blockchain hashing-or the insertion of data in the blockchain (anchoring)-is one of the potential applications of the blockchain in this space. With this method, users can apply special scripts to add their data to blockchain transactions, ensuring both immutability and publicity. Blockchain hashing also secures the integrity of the original data stored on central governmental databases. The objective of this paper is to analyse the use of data hashing (anchoring) on the blockchain for public state-owned registries. This paper starts by analysing possible scenarios of hashing on the blockchain and assesses in which cases it may work and in which it is less likely to add value to a public administration. Second, the paper also compares this method with traditional digital signatures using PKI (Public Key Infrastructure) and discusses standardisation in each domain. Third, it also addresses issues related with concepts such as \"distributed ledger technology\" and \"permissioned blockchains.\" Finally, it raises the question of whether blockchain hashing is an effective solution for electronic governance, and concludes that its value is controversial, even if it is improved by PKI and other security measures. In this regard, we claim that governments need to identify pain points in governance in the first place, and then consider the trade-offs of the blockchain as a potential solution versus other alternatives.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"64 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116954661","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 4

Toward Smart City Services in Beijing: A Case Study of Platform-Enabled Public-Private Collaboration 北京迈向智慧城市服务:基于平台的公私合作案例研究

Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance Pub Date : 2019-04-03 DOI: 10.1145/3326365.3326445

F. Tan, N. Zhang, Zhe Zhu, C. Leong

引用次数: 2