{"title":"A Modernization of the South African Licensing Department’s Processes to Improve Service Delivery","authors":"Avuya Mxoli","doi":"10.34190/ecdg.19.021","DOIUrl":"https://doi.org/10.34190/ecdg.19.021","url":null,"abstract":"","PeriodicalId":168088,"journal":{"name":"Proceedings of the 19th European Conference on Digital Government","volume":"162 3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129165643","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Characterization of G2G Interoperability Factors","authors":"Jhonatan Sneider Rico-Pinto","doi":"10.34190/ecdg.19.028","DOIUrl":"https://doi.org/10.34190/ecdg.19.028","url":null,"abstract":"","PeriodicalId":168088,"journal":{"name":"Proceedings of the 19th European Conference on Digital Government","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116366384","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analytical Modelling and QoS Evaluation of IoT Applications in e-Government","authors":"Yonal Kirsal","doi":"10.34190/ecdg.19.044","DOIUrl":"https://doi.org/10.34190/ecdg.19.044","url":null,"abstract":"","PeriodicalId":168088,"journal":{"name":"Proceedings of the 19th European Conference on Digital Government","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134344704","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Green Transfer & Adaptation Program: A Korean-Colombian Digital Government Project","authors":"D. Piaggesi","doi":"10.34190/ecdg.19.032","DOIUrl":"https://doi.org/10.34190/ecdg.19.032","url":null,"abstract":"","PeriodicalId":168088,"journal":{"name":"Proceedings of the 19th European Conference on Digital Government","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128307553","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Survey Study of Information Systems Projects in Government Administration Units in Poland","authors":"I. Kolasa","doi":"10.34190/ecdg.19.036","DOIUrl":"https://doi.org/10.34190/ecdg.19.036","url":null,"abstract":"","PeriodicalId":168088,"journal":{"name":"Proceedings of the 19th European Conference on Digital Government","volume":"340 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122103666","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An Investigation of Management Systems for Sustainable e-Government","authors":"Sulaiman Aljarallah, R. Lock","doi":"10.34190/ecdg.19.009","DOIUrl":"https://doi.org/10.34190/ecdg.19.009","url":null,"abstract":"Sustainable e-government has become an important issue for countries wishing to sustain their e-services and\u0000promote integration with smart cities. Such new challenges require policy makers to move toward sustainable\u0000e-government and encourage organisations to engage with management systems that promote sustainability;\u0000these include systems for environmental sustainability (ISO14001) and social sustainability (ISO 26000). The\u0000literature related to sustainable e-government shows a lack of research into the acceptance and adoption of\u0000such management systems and their influence on e-government sustainability. A quantitative case study was\u0000conducted in the Kingdom of Saudi Arabia (KSA), which investigated the Saudi Ministry of Justice (MoJ),\u0000together with private software companies employed by the MoJ. The purpose of the study was to understand\u0000the current situation regarding standards that support sustainability in e-government and its affiliates in the\u0000private sector. Survey data was gathered from 83 e-government project employees from the public and private\u0000sectors; participants reported on their adoption of management systems designed to support sustainable egovernment. Social management systems were more highly ranked than other management systems, namely\u0000those related to environmental and economic administration. This raises concerns about the low level of\u0000awareness of green-ability (environmental considerations). While social management systems were more\u0000likely to be adopted, these four management systems, environmental, social, quality and economic, showed a\u0000strong positive interrelationship: when organisations agreed on the adoption of one form of system, they\u0000tended to respond positively to others. These results will be utilised to support future work in designing a\u0000framework for sustainable e-government.","PeriodicalId":168088,"journal":{"name":"Proceedings of the 19th European Conference on Digital Government","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128884419","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Public Opinion Perception on e-Government: The Case of Northern Cyprus","authors":"Nuran Öze","doi":"10.34190/ecdg.19.063","DOIUrl":"https://doi.org/10.34190/ecdg.19.063","url":null,"abstract":"","PeriodicalId":168088,"journal":{"name":"Proceedings of the 19th European Conference on Digital Government","volume":"95 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117219746","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Digital Transformation in Justice: Discussion of Challenges and a Conceptual Model for e-Justice Success","authors":"Maroun Jneid, I. Saleh, Rania Fakhoury","doi":"10.34190/ecdg.19.051","DOIUrl":"https://doi.org/10.34190/ecdg.19.051","url":null,"abstract":"","PeriodicalId":168088,"journal":{"name":"Proceedings of the 19th European Conference on Digital Government","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125426022","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}