Information Technology & People最新文献

Unraveling the factors that influence connectedness and relationship performance with augmented reality apps 利用增强现实应用程序揭示影响连接性和关系绩效的因素

Information Technology & People Pub Date : 2024-06-04 DOI: 10.1108/itp-06-2023-0596

Waqar Nadeem, Saifeddin Alimamy, Abdul R. Ashraf

{"title":"Unraveling the factors that influence connectedness and relationship performance with augmented reality apps","authors":"Waqar Nadeem, Saifeddin Alimamy, Abdul R. Ashraf","doi":"10.1108/itp-06-2023-0596","DOIUrl":"https://doi.org/10.1108/itp-06-2023-0596","url":null,"abstract":"PurposeAugmented reality (AR) technology presents novel opportunities for marketers to captivate consumers, enhancing their experiences with brands. Although recent research underscores consumers' favorable responses to AR within retail contexts, there remains a paucity of studies examining the specific factors motivating these responses, i.e. reasons for, such as the appeal of entertainment, trendiness, customization, interaction and augmentation quality. Conversely, reasons against AR acceptance, such as perceived lack of realism, skepticism or perceived deception, are also underexplored.Design/methodology/approachGuided by the behavioral reasoning theory, the current study delves into consumers' personal values and beliefs, their reasons for and reasons against using AR apps and how these factors influence their engagement and relationship performance with AR apps. The data were collected from 343 AR app users to test the developed theoretical framework.FindingsResults reveal that while perceived value compatibility does not influence reasons for using AR apps, it negatively influences reasons against using AR apps and positively influences connectedness to AR apps. Interestingly, openness to change does not significantly influence users’ connection to AR apps, and no association was found between reasons-against and connectedness to AR apps and relationship performance. However, a positive relationship was observed between users’ connectedness to AR apps and their relationship performance.Originality/valueBy offering these insights, this study contributes to a foundational understanding of the behavioral intricacies and dynamic interaction patterns within the rapidly emerging AR user base.","PeriodicalId":168000,"journal":{"name":"Information Technology & People","volume":"4 21","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141267249","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Audience analytics and tensions in digital news work: evidence from Swiss news media 受众分析与数字新闻工作中的紧张关系：来自瑞士新闻媒体的证据

Information Technology & People Pub Date : 2024-05-17 DOI: 10.1108/itp-08-2023-0864

Afshin Omidi, Cinzia Dal Zotto, Robert G. Picard

{"title":"Audience analytics and tensions in digital news work: evidence from Swiss news media","authors":"Afshin Omidi, Cinzia Dal Zotto, Robert G. Picard","doi":"10.1108/itp-08-2023-0864","DOIUrl":"https://doi.org/10.1108/itp-08-2023-0864","url":null,"abstract":"PurposeTracing audience preferences via audience analytics software has become a vital strategy for many news organizations to ensure their competitiveness in media markets. Extant research also confirms the growing presence of these tools in digital news work in recent years across many local and international news media. However, little is understood about the analytics-driven tensions emerging among journalists and media managers. This paper aims to address this gap by drawing on the labor process theory, which critically analyzes labor and workplace transformations under capitalism.Design/methodology/approachThe present study employs an interview-based qualitative methodology to deeply understand the factors at the base of the emerging tensions between news workers and managers brought about by audience metrics tools.FindingsResults show how some perceptions, activities and contextual triggers related to analytics could make relationships between workers and managers problematic. The pressures felt by some journalists stemmed from the way their media managers introduced, interpreted, communicated and applied analytics in the workplace, which were not tied to the quality and learning goals related to journalists’ aspirations. As our evidence suggests, the analytics-induced tensions among news workers were rather an outcome of managerial deficits than of systematic plans to exploit journalists.Originality/valueBy identifying the nature of fundamental analytics-driven tensions in newsrooms, this paper contributes to our understanding of how media managers can embrace more effective approaches toward audience analytics, workforce and organizational performance.","PeriodicalId":168000,"journal":{"name":"Information Technology & People","volume":"80 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140964610","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Unraveling the dark side of ChatGPT: a moderated mediation model of technology anxiety and technostress 揭开 ChatGPT 的阴暗面：技术焦虑和技术压力的调节中介模型

Information Technology & People Pub Date : 2024-05-17 DOI: 10.1108/itp-11-2023-1151

Cong Doanh Duong, Thi Q. N. Ngo, The Anh Khuc, Nhat Minh Tran, Thi Phuong Thu Nguyen

{"title":"Unraveling the dark side of ChatGPT: a moderated mediation model of technology anxiety and technostress","authors":"Cong Doanh Duong, Thi Q. N. Ngo, The Anh Khuc, Nhat Minh Tran, Thi Phuong Thu Nguyen","doi":"10.1108/itp-11-2023-1151","DOIUrl":"https://doi.org/10.1108/itp-11-2023-1151","url":null,"abstract":"PurposeLimited knowledge exists regarding the adverse effects of artificial intelligence adoption, including platforms like ChatGPT, on users’ mental well-being. The current research seeks to adopt the insight from the stressor-strain-outcome paradigm and a moderated mediation model to examine how technology anxiety moderates the direct and indirect relationships between compulsive use of ChatGPT, technostress, and life satisfaction.Design/methodology/approachDrawing data from a sample of 2,602 ChatGPT users in Vietnam, PROCESS macro was approached to test the moderated mediation model.FindingsThe findings indicate that compulsive use of ChatGPT exhibited a substantial and positive impact on technostress, while technostress was found to have a negative influence on life satisfaction. Moreover, although compulsive use of ChatGPT did not show a significant direct effect, it indirectly impacts life satisfaction via technostress. Remarkably, technology anxiety was found to significantly moderate both direct and indirect associations between compulsive use of ChatGPT, technostress, and life satisfaction.Practical implicationsBased on the findings of this research, some practical implications are provided.Originality/valueThe research offers a fresh perspective by applying the stressor-strain-outcome perspective to provide empirical evidence on the moderated mediation effects of technology anxiety and technostress on the relationship between compulsive use of ChatGPT and users’ life satisfaction. The research thus sheds new light on artificial intelligence adoption and its effects on users’ mental health.","PeriodicalId":168000,"journal":{"name":"Information Technology & People","volume":"23 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140965235","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

See it, share it: what makes social media content viral in the higher education context? The power of positive affective content 看到它，分享它：是什么让社交媒体内容在高等教育中产生病毒式传播？积极情感内容的力量

Information Technology & People Pub Date : 2024-05-17 DOI: 10.1108/itp-02-2023-0126

Hsiao-Pei (Sophie) Yang, Tommy K. H. Chan, Hai-Anh Tran, Bach Nguyen, Han Lin

{"title":"See it, share it: what makes social media content viral in the higher education context? The power of positive affective content","authors":"Hsiao-Pei (Sophie) Yang, Tommy K. H. Chan, Hai-Anh Tran, Bach Nguyen, Han Lin","doi":"10.1108/itp-02-2023-0126","DOIUrl":"https://doi.org/10.1108/itp-02-2023-0126","url":null,"abstract":"PurposeThis research examines how universities enhance the virality of their social media messages among students. Specifically, we explore whether and how positive affective content in universities’ social media posts can influence sharing behavior. We also investigate the mediating roles of perceived effort and positive emotional reaction, as well as the moderating effect of visual content (i.e. photos).Design/methodology/approachDrawing upon the emotions as social information model, we conducted (1) an online experiment (N = 222) and (2) text analysis of 1,269,798 Twitter posts extracted from the accounts of 94 UK universities over 11 years (2010–2020) to test our hypotheses.FindingsThe findings show that social media posts containing positive affective content encourage sharing behavior and the relationship is mediated by both perceived effort and positive emotional reaction. An additional finding suggests that the use of visual content (photos) strengthens the relationship between positive affective content and sharing behaviors through an interaction effect.Originality/valueThis study contributes to the scant research focusing on positive affective content in the higher education context. The findings shed light on how universities could create social media communications that engage current and prospective students.","PeriodicalId":168000,"journal":{"name":"Information Technology & People","volume":"58 42","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140965458","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Behavioral dedication, constraint or obligation? A tripartite model of active participation in multiplayer online battle arena game community 行为奉献、约束还是义务？积极参与多人在线竞技场游戏社区的三方模型

Information Technology & People Pub Date : 2024-05-16 DOI: 10.1108/itp-08-2020-0575

Xiang Gong, Zhenxin Xiao, Xiaoxiao Liu, Matthew K.O. Lee

{"title":"Behavioral dedication, constraint or obligation? A tripartite model of active participation in multiplayer online battle arena game community","authors":"Xiang Gong, Zhenxin Xiao, Xiaoxiao Liu, Matthew K.O. Lee","doi":"10.1108/itp-08-2020-0575","DOIUrl":"https://doi.org/10.1108/itp-08-2020-0575","url":null,"abstract":"PurposeActive participation is critical to the survival and development of the multiplayer online battle arena (MOBA) game community. However, this issue has not received much attention in the information systems literature. To address this issue, we develop a tripartite model that accounts for the roles of behavioral dedication, constraint, obligation mechanisms on active participation in the MOBA community.Design/methodology/approachThe research model is empirically validated by online survey data among 971 users of a popular MOBA community.FindingsThe results show that perceived enjoyment, perceived escapism, and affective commitment are key behavioral dedication factors, which further promote active participation in the MOBA community. In addition, past investment, self-efficacy for change, and calculative commitment are important behavioral constraint factors, which ultimately influence active participation in the MOBA community. Finally, subjective norm, group norm, social identity, and normative commitment are influential behavioral obligation factors, which in turn facilitate active participation in the MOBA community.Originality/valueThis study contributes to the theoretical understanding of active participation in the MOBA community and offers practical guidance for promoting active participation in the community.","PeriodicalId":168000,"journal":{"name":"Information Technology & People","volume":"8 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140970012","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Gender differences in remote work: a study on the boundary management tactics of women and men 远程工作中的性别差异：关于男女边界管理策略的研究

Information Technology & People Pub Date : 2024-05-09 DOI: 10.1108/itp-06-2023-0547

Menghan Shen, E. Zamani

引用次数: 0

The study of social commerce in Generation Z context: the role of social support and privacy risk Z 世代背景下的社交商务研究：社交支持和隐私风险的作用

Information Technology & People Pub Date : 2024-05-06 DOI: 10.1108/itp-01-2022-0042

Hsiao-Ting Tseng, Shizhen (Jasper) Jia, Tahir M. Nisar, Nick Hajli, Haseeb Shabbir

{"title":"The study of social commerce in Generation Z context: the role of social support and privacy risk","authors":"Hsiao-Ting Tseng, Shizhen (Jasper) Jia, Tahir M. Nisar, Nick Hajli, Haseeb Shabbir","doi":"10.1108/itp-01-2022-0042","DOIUrl":"https://doi.org/10.1108/itp-01-2022-0042","url":null,"abstract":"PurposeThe recent proliferation of social media platforms has witnessed a growth in social commerce by using social media to facilitate interactivity between customers and vendors. While emergent studies on social commerce are growing, their focus tends to be on millennials and cross-age groups. Given the growth of digital natives in shaping the online shopping experience of the future, we deemed an application to Generation Z necessary and overdue.Design/methodology/approachWe draw on the existing literature and develop a framework to understand social commerce dynamics for digital natives. We employ PLS and CB-SEM to test our proposed model.FindingsOur findings demonstrate the importance of social commerce information sharing activities in facilitating social support, a sense of warmth and belongingness, and online trust for Generation Z platform users. We also investigate the roles of online trust and perceived risk on intention to purchase and find support for both relationships. Finally, we discuss the findings in terms of theoretical and managerial contributions and conclude the study with limitations and future research directions.Originality/valueThis research is unique by using social commerce theory to explore Gen Z platform users. The finding will contribute to information system literature by expanding the social commerce research stream.","PeriodicalId":168000,"journal":{"name":"Information Technology & People","volume":"42 46","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141010719","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How do people search for knowledge? Ask-directed searching and browsing strategies in professional virtual communities 人们如何搜索知识？专业虚拟社区中以提问为导向的搜索和浏览策略

Information Technology & People Pub Date : 2024-04-19 DOI: 10.1108/itp-02-2023-0190

Hui-Min Lai, Shin-Yuan Hung, David C. Yen

{"title":"How do people search for knowledge? Ask-directed searching and browsing strategies in professional virtual communities","authors":"Hui-Min Lai, Shin-Yuan Hung, David C. Yen","doi":"10.1108/itp-02-2023-0190","DOIUrl":"https://doi.org/10.1108/itp-02-2023-0190","url":null,"abstract":"PurposeSeekers who visit professional virtual communities (PVCs) are usually motivated by knowledge-seeking, which is a complex cognitive process. How do seekers search for knowledge, and how is their search linked to prior knowledge or PVC situation factors? From the cognitive process and interactional psychology perspectives, this study investigated the three-way interactions between seekers’ expertise, task complexity, and perceptions of PVC features (i.e. knowledge quality and system quality) on knowledge-seeking strategies and resultant outcomes.Design/methodology/approachA field experiment was conducted with 119 seekers in a PVC using a 2 × 2 factorial design of seekers’ expertise (i.e. expert versus novice) and task complexity (i.e. low versus high).FindingsThe study reveals three significant insights: (1) For a high-complexity task, experts adopt an ask-directed searching strategy compared to novices, whereas novices adopt a browsing strategy; (2) For a high-complexity task, experts who perceive a high system quality are more likely than novices to adopt an ask-directed searching strategy; and (3) Task completion time and task quality are associated with the adoption of ask-directed searching strategies, whereas knowledge seekers’ satisfaction is more associated with the adoption of browsing strategy.Originality/valueWe draw on the perspectives of cognitive process and interactional psychology to explore potential two- and three-way interactions of seekers’ expertise, task complexity, and PVC features on the adoption of knowledge-seeking strategies in a PVC context. Our findings provide deep insights into seekers’ behavior in a PVC, given the popularity of the search for knowledge in PVCs.","PeriodicalId":168000,"journal":{"name":"Information Technology & People","volume":" 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140684529","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Disentangling e-commerce gamification affordances on recommendation acceptances from a perceived value perspective 从感知价值角度分析电子商务游戏化对推荐接受度的影响

Information Technology & People Pub Date : 2024-04-16 DOI: 10.1108/itp-03-2023-0242

Furong Jia, Jie Yu

{"title":"Disentangling e-commerce gamification affordances on recommendation acceptances from a perceived value perspective","authors":"Furong Jia, Jie Yu","doi":"10.1108/itp-03-2023-0242","DOIUrl":"https://doi.org/10.1108/itp-03-2023-0242","url":null,"abstract":"PurposeGamification is a strategic approach employed by practitioners to foster meaningful engagement and enhance the acceptance of recommendations. Gamification affordances (e.g. achievement, self-expression, interaction, and cooperation) catalyze significant psychological processes in consumers, leading to behavioral changes. Despite its application, a gap remains in understanding how these gamification affordances in e-commerce contexts impact customers' perceived values and drive recommendation acceptances.Design/methodology/approachEmploying affordance theory and perceived value theory as our foundation, we have crafted a comprehensive framework that addresses the multifaceted nature of e-commerce gamification, thereby unifying the fragmented knowledge in this area. We implemented a quantitative research design to empirically test the proposed model.FindingsThe research reveals that the four principal affordances of gamification – achievement, self-expression, interaction, and cooperation – significantly enrich consumer values across hedonic, utilitarian, and social dimensions. This enrichment facilitates an increased propensity for accepting recommendations.Originality/valueThis study provides a novel lens through which to view the influence of gamification affordances on recommendation acceptance within gamified e-commerce settings. It delineates the effects of each affordance on consumers' perceived value and highlights the pivotal affordances that shape gamified e-commerce experiences. These insights yield actionable strategies for practitioners aiming to refine e-commerce gamification designs and cultivate more engaging consumer interactions.","PeriodicalId":168000,"journal":{"name":"Information Technology & People","volume":"8 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140697795","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Sharing information about medical crowdfunding projects on social networking sites: the integration of attribution-affect model of helping and social capital theory 在社交网站上分享医疗众筹项目信息：帮助的归因-影响模型与社会资本理论的结合

Information Technology & People Pub Date : 2024-04-12 DOI: 10.1108/itp-02-2023-0120

Zhaohua Deng, Jiaxin Xue, Tailai Wu, Zhuo Chen

{"title":"Sharing information about medical crowdfunding projects on social networking sites: the integration of attribution-affect model of helping and social capital theory","authors":"Zhaohua Deng, Jiaxin Xue, Tailai Wu, Zhuo Chen","doi":"10.1108/itp-02-2023-0120","DOIUrl":"https://doi.org/10.1108/itp-02-2023-0120","url":null,"abstract":"PurposeSharing project information is critical for the success of medical crowdfunding campaigns. However, few users share medical crowdfunding projects on their social networks, and the sharing behavior of medical crowdfunding projects on social networking sites has not been well studied. Therefore, this study explored the factors and potential mechanisms influencing users’ sharing behaviors on networking sites.Design/methodology/approachA research model was developed based on the attribution-affect model of helping and social capital theory. Data were collected using a longitudinal survey. Partial least squares structural equation modeling was used to analyze the collected data. We conducted post hoc analyses to validate the results of the quantitative analysis.FindingsThe analysis results verified the effects of perceived external attribution, perceived uncontrollable attributions, and perceived unstable attributions on sympathy and identified the effect of sympathy and social characteristics of medical crowdfunding users on sharing behavior.Originality/valueThis research provides a comprehensive theoretical understanding of users’ sharing behavior characteristics and provides implications for enhancing the efficiency of medical crowdfunding activities.","PeriodicalId":168000,"journal":{"name":"Information Technology & People","volume":"6 7","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140710806","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Information Technology &amp; People最新文献

Information Technology & People最新文献