Martina Neri, Elisabetta Benevento, A. Stefanini, Davide Aloini, Federico Niccolini, Annalaura Carducci, I. Federigi, Gianluca Dini
{"title":"Understanding information security awareness: evidence from the public healthcare sector","authors":"Martina Neri, Elisabetta Benevento, A. Stefanini, Davide Aloini, Federico Niccolini, Annalaura Carducci, I. Federigi, Gianluca Dini","doi":"10.1108/ics-04-2024-0094","DOIUrl":"https://doi.org/10.1108/ics-04-2024-0094","url":null,"abstract":"\u0000Purpose\u0000Information security awareness (ISA) mainly refers to those aspects that need to be addressed to effectively respond to information security challenges. This research used focus groups to empirically investigate the main ISA dimensions that emerge from the Italian public health-care sector. This study aims to identify the most critical dimension of ISA and to evaluate the diffusion and maturity of information security policies (ISPs) of health-care infrastructure and training programs.\u0000\u0000\u0000Design/methodology/approach\u0000This research adopted a qualitative research design and focus groups as a research methodology. Data analysis was conducted using the NVIVO 14 software package and followed the principles of thematic analysis.\u0000\u0000\u0000Findings\u0000The focus group results highlighted that health-care personnel find it difficult to comply with the main ISA dimensions, a situation that leads to risky behaviors. Password management, data storage and transfer and instant messaging applications emerged as the most critical of the main ISA dimensions in the context of this research. It also transpired that ISPs are not all-encompassing as they mainly focus on privacy problems but neglect security concerns. Finally, training programs are not fully implemented in the investigated context, thus undermining their positive enhancing role for ISA.\u0000\u0000\u0000Originality/value\u0000The public health-care sector emerged as a critical yet still under-investigated context. The need for an in-depth investigation of organizational sciences approaches to overcoming information security challenges is also recommended in several prior research studies.\u0000","PeriodicalId":165951,"journal":{"name":"Information & Computer Security","volume":"10 40","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141919705","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Martina Neri, Elisabetta Benevento, A. Stefanini, Davide Aloini, Federico Niccolini, Annalaura Carducci, I. Federigi, Gianluca Dini
{"title":"Understanding information security awareness: evidence from the public healthcare sector","authors":"Martina Neri, Elisabetta Benevento, A. Stefanini, Davide Aloini, Federico Niccolini, Annalaura Carducci, I. Federigi, Gianluca Dini","doi":"10.1108/ics-04-2024-0094","DOIUrl":"https://doi.org/10.1108/ics-04-2024-0094","url":null,"abstract":"\u0000Purpose\u0000Information security awareness (ISA) mainly refers to those aspects that need to be addressed to effectively respond to information security challenges. This research used focus groups to empirically investigate the main ISA dimensions that emerge from the Italian public health-care sector. This study aims to identify the most critical dimension of ISA and to evaluate the diffusion and maturity of information security policies (ISPs) of health-care infrastructure and training programs.\u0000\u0000\u0000Design/methodology/approach\u0000This research adopted a qualitative research design and focus groups as a research methodology. Data analysis was conducted using the NVIVO 14 software package and followed the principles of thematic analysis.\u0000\u0000\u0000Findings\u0000The focus group results highlighted that health-care personnel find it difficult to comply with the main ISA dimensions, a situation that leads to risky behaviors. Password management, data storage and transfer and instant messaging applications emerged as the most critical of the main ISA dimensions in the context of this research. It also transpired that ISPs are not all-encompassing as they mainly focus on privacy problems but neglect security concerns. Finally, training programs are not fully implemented in the investigated context, thus undermining their positive enhancing role for ISA.\u0000\u0000\u0000Originality/value\u0000The public health-care sector emerged as a critical yet still under-investigated context. The need for an in-depth investigation of organizational sciences approaches to overcoming information security challenges is also recommended in several prior research studies.\u0000","PeriodicalId":165951,"journal":{"name":"Information & Computer Security","volume":"38 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141919309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Keith S. Jones, McKenna Tornblad, Miriam E. Armstrong, Jinwoo Choi, Akbar Siami Namin
{"title":"The effects of persuasion principles on perceived honesty during shoulder surfing attacks","authors":"Keith S. Jones, McKenna Tornblad, Miriam E. Armstrong, Jinwoo Choi, Akbar Siami Namin","doi":"10.1108/ics-07-2023-0118","DOIUrl":"https://doi.org/10.1108/ics-07-2023-0118","url":null,"abstract":"\u0000Purpose\u0000This study aimed to investigate how honest participants perceived an attacker to be during shoulder surfing scenarios that varied in terms of which Principle of Persuasion in Social Engineering (PPSE) was used, whether perceived honesty changed as scenarios progressed, and whether any changes were greater in some scenarios than others.\u0000\u0000\u0000Design/methodology/approach\u0000Participants read one of six shoulder surfing scenarios. Five depicted an attacker using one of the PPSEs. The other depicted an attacker using as few PPSEs as possible, which served as a control condition. Participants then rated perceived attacker honesty.\u0000\u0000\u0000Findings\u0000The results revealed honesty ratings in each condition were equal during the beginning of the conversation, participants in each condition perceived the attacker to be honest during the beginning of the conversation, perceived attacker honesty declined when the attacker requested the target perform an action that would afford shoulder surfing, perceived attacker honesty declined more when the Distraction and Social Proof PPSEs were used, participants perceived the attacker to be dishonest when making such requests using the Distraction and Social Proof PPSEs and perceived attacker honesty did not change when the attacker used the target’s computer.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this experiment is the first to investigate how persuasion tactics affect perceptions of attackers during shoulder surfing attacks. These results have important implications for shoulder surfing prevention training programs and penetration tests.\u0000","PeriodicalId":165951,"journal":{"name":"Information & Computer Security","volume":"16 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141928128","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Expressing opinions about information security in an organization: the spiral of silence theory perspective","authors":"Gregor Petrič, Spela Orehek","doi":"10.1108/ics-04-2024-0083","DOIUrl":"https://doi.org/10.1108/ics-04-2024-0083","url":null,"abstract":"\u0000Purpose\u0000Expressing views on organizational information security (IS) by employees is vital for improving security processes, policies and trainings, while non-communication may conceal the true state of the human factor of IS and lead to security breaches. The purpose of this paper is to introduce the concept of opinion expressing about organizational IS, provide an explanatory model based on the theory of spiral of silence and offer its empirical validation.\u0000\u0000\u0000Design/methodology/approach\u0000Data from a web-based survey among the employees of one the universities in the European Union (n = 504) was analyzed with regression analysis to investigate the proposed hypotheses.\u0000\u0000\u0000Findings\u0000The study reveals that employees with positive opinions about IS will be more willing to share their opinions with coworkers and management. However, when employees perceive that their pro-IS opinions are not shared by other coworkers, they will remain silent, which increases the risk of problematic opinions spreading throughout the organization.\u0000\u0000\u0000Research limitations/implications\u0000The study highlights the need to focus on the communication perspectives of organizational information security, an area often overlooked in the human factor of information security research.\u0000\u0000\u0000Practical implications\u0000The results highlight the need to examine the gap between the dominant climate of opinion about IS in the organization and the display of compliant IS behaviors in order to strengthen IS endeavors. Organizations are encouraged to facilitate open dialogue about IS processes, policies and training and implement mechanisms for considering employees’ feedback in order to improve the organization’s IS.\u0000\u0000\u0000Originality/value\u0000The study contributes to a growing body of research that moves beyond viewing employees merely as subjects of compliance, recognizing instead their agency in IS issues that can enhance organizational resilience. To the best of the authors’ knowledge, this is the first study to apply the spiral of silence theory in the IS field, thereby helping to overcome the lack of communication science perspectives in organizational IS research.\u0000","PeriodicalId":165951,"journal":{"name":"Information & Computer Security","volume":"39 9","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141813257","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Cultivating self-efficacy to empower professionals’ re-up skilling in cybersecurity","authors":"Eliana Stavrou, Andriani Piki","doi":"10.1108/ics-02-2024-0038","DOIUrl":"https://doi.org/10.1108/ics-02-2024-0038","url":null,"abstract":"Purpose\u0000The accelerated digital transformation and the growing emphasis on privacy, safety and security present ongoing challenges for cybersecurity experts. Alongside these challenges, the multidisciplinary, everchanging and complex nature of the cybersecurity domain has further challenged the acquisition and retention of cybersecurity talent. Empowering reskilling and upskilling in cybersecurity necessitates efficacious educational endeavours which promote self-confidence and foster a growth mindset. The purpose of this paper is to highlight that cultivating self-efficacy in cybersecurity education can help promote competency development and effectively address the prominent skills gaps. This notion applies equally to both aspiring individuals pursuing a career in cybersecurity and professionals in the field who may wish to better articulate the skills they already possess, the skills they lack and newly surfacing skills that need to be developed.\u0000\u0000Design/methodology/approach\u0000The study discusses the imminent need for adopting a “skills-first” approach in cybersecurity and explores innovative pedagogies and professional frameworks that can inform and frame such an approach. Subsequently, a critical analysis of the importance of self-efficacy towards motivating and supporting upskilling in cybersecurity is performed. A case study is presented, expanding the authors’ previous work on cybersecurity professional development, to demonstrate the mediating role that self-efficacy can play in developing core cybersecurity competencies. The case study presents the design of a new cybersecurity curriculum in the context of postgraduate, synchronous distance cybersecurity education, and it is utilised as a basis to discuss how the proposed curriculum cultivates self-efficacy attitudes.\u0000\u0000Findings\u0000A skills-first approach is becoming the new norm in contemporary workplaces. This work highlights the importance of actively nurturing self-efficacy attitudes through innovative cybersecurity curricula that can be tailored to the learners’ needs, instigating a drive for learning and, ultimately, helping learners effectively upskilling by portraying a self-directed learning path and a professional growth mindset in cybersecurity.\u0000\u0000Originality/value\u0000The authors present the importance of cultivating self-efficacy in higher and lifelong education to foster reskilling and upskilling in cybersecurity. An innovative cybersecurity curriculum was constructed and delivered with a group of learners demonstrating how self-efficacy can be leveraged through interactive, reflective and self-assessment educational activities that enhanced motivation and self-awareness, curiosity, attention to detail and resilience – key skills for a successful career in cybersecurity.\u0000","PeriodicalId":165951,"journal":{"name":"Information & Computer Security","volume":"25 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141640148","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Unraveling the dynamics of password manager adoption: a deeper dive into critical factors","authors":"Xiaoguang Tian","doi":"10.1108/ics-09-2023-0156","DOIUrl":"https://doi.org/10.1108/ics-09-2023-0156","url":null,"abstract":"\u0000Purpose\u0000The purpose of this study is to comprehensively explore the password manager adoption landscape, delving into crucial factors such as performance, trust, social influence, self-efficacy, risk perception, security concerns, enjoyment and facilitating conditions. It also aims to contribute meaningful insights to security product research and practice.\u0000\u0000\u0000Design/methodology/approach\u0000A survey was used to investigate the characteristics of adoption intention for password managers. In total, 156 participants from a public university located in the Midwest region of the USA voluntarily completed the survey. Partial least squares structural equation modeling was used to estimate and validate causal relationships and the proposed research model.\u0000\u0000\u0000Findings\u0000Through empirical validation, this study demonstrates that constructs such as social influence, web-specific self-efficacy and perceived risk directly impact trust in password managers. Facilitating conditions and perceived security controls are identified as direct influencers on performance expectancy, deviating from the pathways of the traditional framework. Moreover, the model introduces novel elements crucial for comprehending password manager adoption, including “web-specific self-efficacy” and “perceived security control.”\u0000\u0000\u0000Originality/value\u0000The paper systematically reviews existing research on password managers, shedding light on crucial factors significantly influencing adoption behavior. By introducing deviations from conventional frameworks and theories, the study emphasizes the innovative nature of its model. It also formulates strategies to catalyze wider adoption and promote effective design of password managers, increasing user engagement rates.\u0000","PeriodicalId":165951,"journal":{"name":"Information & Computer Security","volume":"57 8","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141643561","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Comparing experts’ and users’ perspectives on the use of password workarounds and the risk of data breaches","authors":"Michael J Rooney, Y. Levy, Wei Li, Ajoy Kumar","doi":"10.1108/ics-05-2024-0116","DOIUrl":"https://doi.org/10.1108/ics-05-2024-0116","url":null,"abstract":"Purpose\u0000The increased use of Information Systems (IS) as a working tool for employees increases the number of accounts and passwords required. Despite being more aware of password entropy, users still often participate in deviant password behaviors, known as “password workarounds” or “shadow security.” These deviant password behaviors can put individuals and organizations at risk, resulting in a data breach. This paper aims to engage IS users and Subject Matter Experts (SMEs), focused on designing, developing and empirically validating the Password Workaround Cybersecurity Risk Taxonomy (PaWoCyRiT) – a 2x2 taxonomy constructed by aggregated scores of perceived cybersecurity risks from Password Workarounds (PWWAs) techniques and their usage frequency.\u0000\u0000Design/methodology/approach\u0000This research study was a developmental design conducted in three phases using qualitative and quantitative methods: (1) A set of 10 PWWAs that were identified from the literature were validated by SMEs along with their perspectives on the PWWAs usage and risk for data breach; (2) A pilot study was conducted to ensure reliability and validity and identify if any measurement issues would have hindered the results and (3) The main study data collection was conducted with a large group of IS users, where also they reported on coworkers' engagement frequencies related to the PWWAs.\u0000\u0000Findings\u0000The results indicate that statistically significant differences were found between SMEs and IS users in their aggregated perceptions of risks of the PWWAs in causing a data breach, with IS users perceiving higher risks. Engagement patterns varied between the two groups, as well as factors like years of IS experience, gender and job level had statistically significant differences among groups.\u0000\u0000Practical implications\u0000The PaWoCyRiT taxonomy that the we have developed and empirically validated is a handy tool for organizational cyber risk officers. The taxonomy provides organizations with a quantifiable means to assess and ultimately mitigate cybersecurity risks.\u0000\u0000Social implications\u0000Passwords have been used for a long time to grant controlled access to classified spaces, electronics, networks and more. However, the dramatic increase in user accounts over the past few decades has exposed the realization that technological measures alone cannot ensure a high level of IS security; this leaves the end-users holding a critical role in protecting their organization and personal information. Thus, the taxonomy that the authors have developed and empirically validated provides broader implications for society, as it assists organizations in all industries with the ability to mitigate the risks of data breaches that can result from PWWAs.\u0000\u0000Originality/value\u0000The taxonomy the we have developed and validated, the PaWoCyRiT, provides organizations with insights into password-related risks and behaviors that may lead to data breaches.\u0000","PeriodicalId":165951,"journal":{"name":"Information & Computer Security","volume":"10 8","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141642159","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Trends and challenges in research into the human aspects of ransomware: a systematic mapping study","authors":"Garret Murray, Malin Falkeling, Shang Gao","doi":"10.1108/ics-12-2022-0195","DOIUrl":"https://doi.org/10.1108/ics-12-2022-0195","url":null,"abstract":"Purpose\u0000The purpose of this paper is to provide an overview of the trends and challenges relating to research into the human aspects of ransomware.\u0000\u0000Design/methodology/approach\u0000A systematic mapping study was carried out to investigate the trends in studies into the human aspects of ransomware, identify challenges encountered by researchers and propose directions for future research. For each of the identified papers from this study, the authors mapped the year of publication, the type of paper, research strategy and data generation method, types of participants included, theories incorporated and lastly, the authors mapped the challenges encountered by the researchers.\u0000\u0000Findings\u0000Fifty-nine papers published between 2006 and 2022 are included in the study. The findings indicate that literature on the human aspects of ransomware was scarce prior to 2016. The most-used participant groups in this area are students and cybersecurity professionals, and most studies rely on a survey strategy using the questionnaire to collect data. In addition, many papers did not use theories for their research, but from those that did, game theory was used most often. Furthermore, the most reported challenge is that being hit with ransomware is a sensitive topic, which results in individuals and organisations being reluctant to share their experiences.\u0000\u0000Research limitations/implications\u0000This mapping study reveals that the body of literature in the area of human aspects of ransomware has increased over the past couple of years. The findings highlight that being transparent about ransomware attacks, when possible, can help others. Moreover, senior management plays an important role in shaping the information security culture of an organisation, whether to have a culture of transparency or of secrecy.\u0000\u0000Originality/value\u0000This study is the first of its kind of systematic mapping studies contributing to the body of knowledge on the human aspects of ransomware.\u0000","PeriodicalId":165951,"journal":{"name":"Information & Computer Security","volume":" 33","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141673223","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Factors that influence secure behaviour while using mobile digital devices","authors":"M. Spruit, D. Oosting, Celine Kreffer","doi":"10.1108/ics-02-2024-0035","DOIUrl":"https://doi.org/10.1108/ics-02-2024-0035","url":null,"abstract":"Purpose\u0000The use of mobile digital devices requires secure behaviour while using these devices. To influence this behaviour, one should be able to adequately measure the behaviour. The purpose of this study is to establish a model for measuring secure behaviour, and to use this model to measure the secure behaviour of individuals while using mobile digital devices such as smartphones and laptops.\u0000\u0000Design/methodology/approach\u0000Based on a wide-ranging questionnaire (N = 1000), this study investigates the degree of influence that a relatively large number of factors have on secure behaviour while using mobile digital devices. These factors include knowledge and cognitive attitude, but also affective attitude, as well as several types of bias.\u0000\u0000Findings\u0000This study has provided a model for measuring secure behaviour. The results of the measurements show that knowledge, bias, cognitive attitude and affective attitude all have impact on secure behaviour while using mobile digital devices. Moreover, none of these factors is of minor importance.\u0000\u0000Practical implications\u0000This study shows that it is important to also consider previously undervalued factors, such as affective attitude and various types of bias, when designing interventions to improve secure behaviour while using mobile digital devices.\u0000\u0000Originality/value\u0000Most research on secure behaviour has only looked at a small number of influencing factors, usually limited to knowledge and cognitive attitude. This study shows that one needs a more elaborate model for measuring secure behaviour, and that previously undervalued factors have a clear influence on secure behaviour.\u0000","PeriodicalId":165951,"journal":{"name":"Information & Computer Security","volume":"50 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141687794","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The role of artificial intelligence (AI) in improving technical and managerial cybersecurity tasks’ efficiency","authors":"Ruti Gafni, Y. Levy","doi":"10.1108/ics-04-2024-0102","DOIUrl":"https://doi.org/10.1108/ics-04-2024-0102","url":null,"abstract":"Purpose\u0000Artificial intelligence (AI) can assist in the worldwide shortage of cybersecurity workers in technical and managerial roles. Thus, the purpose of this study was to investigate the role of AI in automating many of the routine tasks associated with cybersecurity. As such, AI enables cybersecurity personnel to reduce their workloads and focus on more strategic aspects of their work.\u0000\u0000Design/methodology/approach\u0000This study is an exploratory field study. The authors started by conducting a literature review to assess the possibility that AI tools can provide and how they can improve cybersecurity efficacy. Following this, the authors identified the specific core tasks for two cybersecurity work roles (technical and managerial) and searched for specific commercial tools that can perform each of the tasks. Then, the authors used the free ChatGPT 3.5 to list the current cybersecurity systems that use AI for the associated tasks, which the authors then reviewed with the tools’ documentation and websites to confirm these tasks were conducted or assisted by AI.\u0000\u0000Findings\u0000Results indicated that all 14 cybersecurity tasks of the technical work role are currently noted to be performed by commercial cybersecurity systems with AI-integrated capabilities, while only 11 of the 17 managerial work role tasks currently appear to be performed by AI.\u0000\u0000Practical implications\u0000The rapid integration of AI capabilities into commercial cybersecurity systems may suggest that the cybersecurity workforce must be currently trained on how to use AI tools in their daily operations, especially as it pertains to technical cybersecurity work roles.\u0000\u0000Social implications\u0000The cybersecurity workforce shortage is reported to exceed four million cybersecurity workers worldwide in 2023. Thus, further understanding of the role of AI in improving the efficiency of technical and managerial cybersecurity tasks is significant.\u0000\u0000Originality/value\u0000The value of this research lies in the initial assessment of the current AI capabilities of commercial cybersecurity systems, which will ultimately provide the “super-human” performances resulting from human-AI teaming.\u0000","PeriodicalId":165951,"journal":{"name":"Information & Computer Security","volume":"16 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141687467","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}