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Proceedings of the 35th ACM International Conference on the Design of Communication最新文献

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Working with ladies that UX: building academic/industry partnerships for user research projects 与女士们一起工作UX:为用户研究项目建立学术/行业合作伙伴关系
Proceedings of the 35th ACM International Conference on the Design of Communication Pub Date : 2017-08-11 DOI: 10.1145/3121113.3121217
Laura Gonzales, L. Potts, H. N. Turner, Lauren Brentnell
{"title":"Working with ladies that UX: building academic/industry partnerships for user research projects","authors":"Laura Gonzales, L. Potts, H. N. Turner, Lauren Brentnell","doi":"10.1145/3121113.3121217","DOIUrl":"https://doi.org/10.1145/3121113.3121217","url":null,"abstract":"This paper outlines methods, implications, and challenges from a 2-year research project coordinated between a university research center and a practitioner community. Using a \"recursive participatory mentoring model,\" (Sullivan et al., 2015, p. 7) our team worked with Ladies that UX (LTUX), an international organization focused on mentoring women in the software industry. We conducted an analysis of individual branches of LTUX and collected and analyzed survey and interview data with practitioners in various cities across 7 countries, all of which led directly to positive changes in the leadership and communication strategies for Ladies that UX. Through this project, Ladies that UX used university-conducted research to develop and institute new methods of communication, online learning programs, regions co-locating member meet-ups, and other positive changes. In this report, we suggest that UX research and application should be developed from \"collaborative, iterative, and intense\" (Ratcliffe and McNeill, 2012, p.10) dialogue among researchers and practitioners.","PeriodicalId":159144,"journal":{"name":"Proceedings of the 35th ACM International Conference on the Design of Communication","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126037045","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Determining the usability of bitcoin for beginners using change tip and coinbase 使用change tip和coinbase为初学者确定比特币的可用性
Proceedings of the 35th ACM International Conference on the Design of Communication Pub Date : 2017-08-11 DOI: 10.1145/3121113.3121125
A. Kazerani, Domenic Rosati, B. Lesser
{"title":"Determining the usability of bitcoin for beginners using change tip and coinbase","authors":"A. Kazerani, Domenic Rosati, B. Lesser","doi":"10.1145/3121113.3121125","DOIUrl":"https://doi.org/10.1145/3121113.3121125","url":null,"abstract":"The purpose of this study is to investigate to what degree usability and user experience are factors in the uptake and use of bitcoin. This paper investigates whether usability affects bitcoin adoption by beginners. To ascertain whether this is true, a pilot study was designed to gather rich qualitative data. Participants in this study were asked to provide commentary while completing an assigned task that was designed to emulate a common case that a person unfamiliar with bitcoin might encounter when dealing with the currency for the first time.","PeriodicalId":159144,"journal":{"name":"Proceedings of the 35th ACM International Conference on the Design of Communication","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134507670","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 18
Content audit for the assessment of digital information space: definitions and exploratory typology 数字信息空间评估的内容审计:定义和探索性类型学
Proceedings of the 35th ACM International Conference on the Design of Communication Pub Date : 2017-08-11 DOI: 10.1145/3121113.3121227
I. Sperano
{"title":"Content audit for the assessment of digital information space: definitions and exploratory typology","authors":"I. Sperano","doi":"10.1145/3121113.3121227","DOIUrl":"https://doi.org/10.1145/3121113.3121227","url":null,"abstract":"Content audit is an evaluation method used to identify, describe, quantify, and assess content quality of a website or of a larger information ecosystem (social media, web application, newsletter, intranet, etc.). Despite the growing popularity of the method in the last years, very little research has been conducted on this topic. However, it is extensively described and commented in a large body of literature, mostly written by information architecture (IA), content strategy and UX professionals. Hence, this is what led to further examine, in this research, a corpus of 200 publications (books, web pages, blog articles, journal articles) addressing content audit. This study attempts to take stock and establish a realistic picture of the current knowledge about the method, particularly concerning content audit definition components and content audit types, as well as to suggest possible means to further develop this evaluation method.","PeriodicalId":159144,"journal":{"name":"Proceedings of the 35th ACM International Conference on the Design of Communication","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125516254","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
Navigating the gig: rideshare drivers and mobile technologies in context 驾驭 "演出"：共享单车司机与移动技术的背景
Proceedings of the 35th ACM International Conference on the Design of Communication Pub Date : 2017-08-11 DOI: 10.1145/3121113.3121233
Rachael Burke, Jacob Broderick
{"title":"Navigating the gig: rideshare drivers and mobile technologies in context","authors":"Rachael Burke, Jacob Broderick","doi":"10.1145/3121113.3121233","DOIUrl":"https://doi.org/10.1145/3121113.3121233","url":null,"abstract":"This experience report presents context of use research investigating the occupational and technological (e.g. navigational software/hardware) use habits of UBER/LYFT rideshare drivers in the Washington, D.C. metro (~20-mile radius) driving area. This study implemented structured observational context analysis and semi-structured interview to evaluate four (4) primary user interaction domains: 1) User Experience: Knowledge of Hardware, Software, and Technical Language; 2) Task-Specific Use: Effective Use of Device for Navigating and Driving; 3) User Control: Assistive Device and Job Design; 4) Use of Communication: Assistive Dialogue Used by Navigator. Findings were analyzed using quantitative and qualitative methods, with interaction factors evaluated for user impact. Discoveries included: discretionary use of software significantly impacted task performance, driver autonomy, and job satisfaction; error and choice-tolerant navigational devices facilitated occupational satisfaction; and technical language fluency improved device use accuracy and rideshare driver ethos. This study was approved by IRB (974251-1) and all participants provided informed consent.","PeriodicalId":159144,"journal":{"name":"Proceedings of the 35th ACM International Conference on the Design of Communication","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127662351","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
The challenges of exploring local place as a context of use in the study of interactive risk visualizations: experience report 在交互式风险可视化研究中探索当地环境的挑战:经验报告
Proceedings of the 35th ACM International Conference on the Design of Communication Pub Date : 2017-08-11 DOI: 10.1145/3121113.3121208
Daniel P. Richards
{"title":"The challenges of exploring local place as a context of use in the study of interactive risk visualizations: experience report","authors":"Daniel P. Richards","doi":"10.1145/3121113.3121208","DOIUrl":"https://doi.org/10.1145/3121113.3121208","url":null,"abstract":"This experience report shares the results of a user experience (UX) test on Climate Central's Risk Zone Map (riskfinder.org), a publicly-accessible, interactive sea level rise viewer. The report begins with a brief overview of the trends in risk communication and risk visualization, with particular emphasis on the concept of place. The report then outlines the design of the study and methods used: think-aloud protocol and tasks analysis through Usertesting.com's screencasting feature. Lastly, the report shares the findings of the study and discusses how they contribute to geographic place as a context of use worthy of exploration. The report ends with recommendations for UX research further exploring geographic place as a context of use.","PeriodicalId":159144,"journal":{"name":"Proceedings of the 35th ACM International Conference on the Design of Communication","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116284671","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Working outside: a problems-based approach for studying musicians and other extra-institutional individuals 在外面工作:以问题为基础的方法来研究音乐家和其他机构外的个人
Proceedings of the 35th ACM International Conference on the Design of Communication Pub Date : 2017-08-11 DOI: 10.1145/3121113.3121224
Stephen Carradini
{"title":"Working outside: a problems-based approach for studying musicians and other extra-institutional individuals","authors":"Stephen Carradini","doi":"10.1145/3121113.3121224","DOIUrl":"https://doi.org/10.1145/3121113.3121224","url":null,"abstract":"Extra-institutional individuals are individuals who work outside of a bureaucracy. I argue that, in the absence of a bureaucracy organizing their work, the professional communication of extra-institutional individuals is organized by the problems they are trying to solve. Grouping extra-institutional individuals by the problems they are trying to solve instead of their field or area allows for deeper analysis of the communication needed in individual fields. The problems-based approach also allows comparison of extra-institutional individuals across fields, which can result in interdisciplinary knowledge sharing. This interdisciplinary knowledge sharing can help designers of communication to better understand their extra-institutional users and develop tools appropriate to the needs of audiences across fields with shared problems.","PeriodicalId":159144,"journal":{"name":"Proceedings of the 35th ACM International Conference on the Design of Communication","volume":"110 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134021782","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Gender, technology, and narratives in DIY instructions DIY说明中的性别、技术和叙事
Proceedings of the 35th ACM International Conference on the Design of Communication Pub Date : 2017-08-11 DOI: 10.1145/3121113.3121214
J. Sherrill
{"title":"Gender, technology, and narratives in DIY instructions","authors":"J. Sherrill","doi":"10.1145/3121113.3121214","DOIUrl":"https://doi.org/10.1145/3121113.3121214","url":null,"abstract":"Recent scholarship about technical communication on Instructables.com has focused on the genre features of the website, as well as how different groups use the space as a site for non-organizational technical communication. This paper takes a quantitative approach to analyzing narrative features on the website, and maps where women participate on the website across different categories of technology. This paper suggests that narrative elements are common features of technical communication on the website with the exception of several genres. Furthermore, this paper affirms prior research that situates Instructables.com as representative of larger DIY \"maker\" communities, in which technical experts from academia, industry, and hobbyists engage in technical communication. It provides additional evidence that women are being excluded from such communities, and are most represented by their use of traditionally feminine-gendered technologies and techniques such as sewing, jewelry, and fashion.","PeriodicalId":159144,"journal":{"name":"Proceedings of the 35th ACM International Conference on the Design of Communication","volume":"75 5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133499235","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
Usability in communication design: typographic influence on content judgment and subjective confidence 通信设计中的可用性:排版对内容判断和主观信心的影响
Proceedings of the 35th ACM International Conference on the Design of Communication Pub Date : 2017-08-11 DOI: 10.1145/3121113.3121236
S. Cho, S. Weiss
{"title":"Usability in communication design: typographic influence on content judgment and subjective confidence","authors":"S. Cho, S. Weiss","doi":"10.1145/3121113.3121236","DOIUrl":"https://doi.org/10.1145/3121113.3121236","url":null,"abstract":"Though perceived trustworthiness is one of the most important characteristics of online contents, few empirical studies have been conducted examining the visual perception of typography and trustworthiness. This study investigates whether the shape of typeface can influence the perception of a message. We manipulated the appearance of typefaces' neotenic cues, and measured whether that affects a reader's perception of a story as true. The results indicate that the look and feel of a typeface doesn't change the judgment of the trustworthiness of a message, but that the visual cues influenced the subjective confidence in a reader's judgment.","PeriodicalId":159144,"journal":{"name":"Proceedings of the 35th ACM International Conference on the Design of Communication","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129731920","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Authoring standards-based intelligent content the easy way with lightweight DITA 使用轻量级DITA轻松编写基于标准的智能内容
Proceedings of the 35th ACM International Conference on the Design of Communication Pub Date : 2017-08-11 DOI: 10.1145/3121113.3121204
C. Evia
{"title":"Authoring standards-based intelligent content the easy way with lightweight DITA","authors":"C. Evia","doi":"10.1145/3121113.3121204","DOIUrl":"https://doi.org/10.1145/3121113.3121204","url":null,"abstract":"Lightweight DITA (LwDITA) is a proposed standard and methodology for authoring intelligent technical content. LwDITA aims to ease adoption of the open standard Darwin Information Typing Architecture (DITA) in industry and academia by reducing its dependence on robust XML structures and allowing authors to develop content in a variety of markup languages. LwDITA is designed after three primary authoring formats: 1) a subset of DITA XML elements aimed at an audience of technical communicators (XDITA), 2) an HTML5 format for web content creators (HDITA), and 3) a Markdown format for developers and plain-text aficionados (MDITA). LwDITA is still under development, but some plugins compatible with the DITA Open Toolkit make it functional enough for evaluation and early adoption.","PeriodicalId":159144,"journal":{"name":"Proceedings of the 35th ACM International Conference on the Design of Communication","volume":"65 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114201602","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Leveraging UX research method shifts to uncover guiding user metaphors 利用用户体验研究方法的转变来发现引导用户的隐喻
Proceedings of the 35th ACM International Conference on the Design of Communication Pub Date : 2017-08-11 DOI: 10.1145/3121113.3121239
A. Mara
{"title":"Leveraging UX research method shifts to uncover guiding user metaphors","authors":"A. Mara","doi":"10.1145/3121113.3121239","DOIUrl":"https://doi.org/10.1145/3121113.3121239","url":null,"abstract":"The research paper describes mixed-methods Experience Design research instruments that investigate the relationship between cross-cultural identity and location. Qualitative research instruments were designed to initially locate connections between conceptions of the self and symbolic pathways, and then to push out from conceptual paths to find boundaries and key connections between them. This paper details qualitative research into how an African university deploys place-based identity through its website, and how university students navigate through the university portal to desired information. This research uncovered whether the structure of a website reinforced audience notions of place through their use of metaphor, image, and navigation cues. The paper outlines the creation of the research instrument, discusses how early data collection guided later data collection, and finally details how these methods solicit users to define the significance of the data during research method shifts.","PeriodicalId":159144,"journal":{"name":"Proceedings of the 35th ACM International Conference on the Design of Communication","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116656066","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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