7th ERAZ Selected Papers (part of ERAZ conference collection)最新文献

{"title":"Do Employers Have Control Over the Collection and Distribution of Tips? Case Study: Slovenia and Montenegro","authors":"Stevo Nikić, A. Raspor, Nikola Vukčević","doi":"10.31410/eraz.s.p.2021.97","DOIUrl":"https://doi.org/10.31410/eraz.s.p.2021.97","url":null,"abstract":"Objective: The purpose of this paper was to determine whether tipping could reduce labor costs in the service sector. This research aims to better un­derstand whether employees are more motivated to work because of the tip they receive. Methodology: We will achieve these goals based on the findings of the research from Slovenian and Montenegrin companies in 2019 and 2020. A quantitative survey was implemented on a convenience sample of 107 Slove­nian, and 59 Montenegrin companies, using the non-probability sampling technique. Statistical data analysis was carried out with the help of IBM Sta­tistic Package for Social Science (SPSS) software version 20. We investigated the area of tips from the point of view of the orderliness of the distribution of tips, what are the relations in Slovenia and Montenegro and whether the tip as a motivational activity is sufficiently used in these two countries. Originality: Tipping has received little attention in rewarding and motivat­ing employees. Furthermore, there is no good, national source of guidance to help managers make decisions about tipping policies. This paper addresses these voids in Slovenia and Montenegro. Only a comprehensive discussion will be able to bridge this gap. Results: According to employees, the overall satisfaction with tips is better in Montenegro. Most employees allow the collection of tips, which is more present in Montenegro. In Slovenia, there is a regulated system of distribu­tion of tips, while in Montenegro this system is not clearly defined. Moreover, in Slovenia, there is also an orderly system for the collection and sharing of tips. Due to this fact, in Slovenia, the distribution of tips includes both, the employees who are directly involved in providing services as well as their colleagues. By contract, in Montenegro, only employees directly involved in providing services are entitled to a tip. Practical implications: In order to decrease labor costs, we propose that the management takes control of tipping and integrates tips into the reward system. Also, the employees should be made aware of how tipping improves service and increases their income. Limitations: The sample was formed by the questionnaire that was distrib­uted to various companies in the service sector as a non-probability method based on referrals from initial subjects to get another subject. The question­naire was sent by e-mail directly. The data were obtained by the Chamber of Commerce of Slovenia and the Chamber of Commerce of Montenegro. The main problem with small samples is the interpretation of results. Therefore, the results cannot be fully generalized. This issue should be addressed in fu­ture tipping studies.","PeriodicalId":138378,"journal":{"name":"7th ERAZ Selected Papers (part of ERAZ conference collection)","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123103843","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Do Negativities Also Influence Entrepreneurship?","authors":"Berat Çiçek, İnan Kaynak","doi":"10.31410/eraz.s.p.2021.71","DOIUrl":"https://doi.org/10.31410/eraz.s.p.2021.71","url":null,"abstract":"Entrepreneurship is seen as the main factor of development and growth in all countries. Therefore, numerous studies related to entrepre­neurship are performed. The studies aimed at the factors that affect entre­preneurship usually pursued the way that the occurrence of entrepreneurial intention is explained by positive premises. This study was carried out by starting from the idea that there can be negative factors influencing the entrepreneurial intention such as hopelessness, helplessness, haplessness, and nepotism. In this context, a survey was conducted with the students from universities located in the provinces in eastern Turkey. According to the results of the study, the feeling of hopelessness and haplessness has no influence over entrepreneurial intention. It is concluded that the feeling of helplessness affects the entrepreneurial intention adversely while nepotism influences it positively. In light of the findings, some recommendations were made to decision makers.","PeriodicalId":138378,"journal":{"name":"7th ERAZ Selected Papers (part of ERAZ conference collection)","volume":"906 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132027969","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Business Model of Consumer Behavior with Included Nutritional Determinant","authors":"Sasko Martinovski, Fani Gulevska","doi":"10.31410/eraz.s.p.2021.109","DOIUrl":"https://doi.org/10.31410/eraz.s.p.2021.109","url":null,"abstract":"The success of the operations of the companies that work with food products depends a lot on having information about the consumer purchasing decisions, and based on that, inclusion of marketing strategies that will ensure their success. Business models of consumer behavior can an­swer these important questions. The inclusion of nutritional determinants in these models is significant, and the model will provide answers to the extent of its impact on consumer behavior. Scope of the study within this paper is an applied original modeling concept for creating business models of consumer behavior when buying food products, where special empha­sis is given to the nutritional properties of food products, i.e. in addition to other known determinants, the model includes a new determinant called nutritional. The model is built on several principles using modern informa­tion technologies, and one of the important principles is to provide greater clarity for a full understanding of the process involved in the model with integrated self-explanatory functionality. The model was partially imple­mented with data obtained from several surveys conducted in our research, and as outputs of the model, a set of customer responses were obtained.","PeriodicalId":138378,"journal":{"name":"7th ERAZ Selected Papers (part of ERAZ conference collection)","volume":"235 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115995858","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Human Resource Management with the Support of Management Information Systems","authors":"A. Látečková, M. Trnková","doi":"10.31410/eraz.s.p.2021.87","DOIUrl":"https://doi.org/10.31410/eraz.s.p.2021.87","url":null,"abstract":"At present, new technologies are crucial in maintaining the com­petitiveness of businesses. In recent years, the application of management information systems has also increased in the field of human resource man­agement, where they support many decisions concerning human resources. Emphasis is placed on employee training and the use of information systems in terms of achieving a competitive advantage. The practical part is focused on finding the dependence between employee training, the use of informa­tion systems and the competitiveness of the selected enterprise, where re­gression and correlation analysis is applied. Regarding the performed anal­ysis, we confirm the significant impact between the costs spent on employee training, the costs spent on information systems and the accounting profit/ loss, labour productivity in the selected enterprise. Based on the results of the research, generalized findings and suggestions are presented.","PeriodicalId":138378,"journal":{"name":"7th ERAZ Selected Papers (part of ERAZ conference collection)","volume":"258 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129801931","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}