L. Suryani, Kurhayadi Kurhayadi, Susniwati Susniwati
{"title":"Evaluating Service Quality and Motivation in Affecting Employee Performance in Public Sector","authors":"L. Suryani, Kurhayadi Kurhayadi, Susniwati Susniwati","doi":"10.30741/adv.v7i2.1225","DOIUrl":"https://doi.org/10.30741/adv.v7i2.1225","url":null,"abstract":"All members of the institution must actively contribute through excellent work, recognizing that the overall organizational effectiveness hinges on individual employee performance. This research seeks to explore and assess how service quality and motivation impact the job performance of employees in the Banquet Affairs division of the West Java Provincial Government's Regional Secretariat. Employing a quantitative approach, the study employs both descriptive and verification methods to analyze these influences. The population in this study is 30 respondents chosen using the saturated sample method, thus the population is as large as the number of research samples. The data is collected by distributing questionnaire directly towards the respondents, and then it is analyzed using the multiple linear regression method. The research findings state that service quality and motivation partially and simultaneously influences employee performance in the Banquet Affairs of the Regional Secretariat of the West Java Provincial Government. The contribution of service quality and motivation to employee performance is 74.3%.","PeriodicalId":134772,"journal":{"name":"Jurnal Ilmu Manajemen Advantage","volume":"285 S10","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139152756","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Read Opportunities for Building Business Performance in West Java","authors":"Nurul Hermina, Erwin Firdaus","doi":"10.30741/adv.v7i2.1170","DOIUrl":"https://doi.org/10.30741/adv.v7i2.1170","url":null,"abstract":"The aim of this research is to investigate the impact of business opportunities on the business performance of MSME business actors in West Java after the pandemic. The sample used was 123 MSMEs in West Java. This research uses PLS for data analysis. The research results show that business opportunities can improve business performance in West Java. The results of this research have important implications because they show that understanding and exploiting business opportunities can make a positive contribution to the performance of MSMEs in West Java after the pandemic. This provides valuable insight for MSME players and related stakeholders in designing strategies and policies that support regional economic growth through developing a competitive MSME sector. These findings can be an important basis in supporting the development of MSMEs and regional economic recovery, underscoring the importance of opportunity-based strategies in facing economic and environmental changes.","PeriodicalId":134772,"journal":{"name":"Jurnal Ilmu Manajemen Advantage","volume":"50 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139150471","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Inflation, Rupiah Exchange Rates, And Interest Rates On The Financial Performance Of State-Owned Banks For 2013-2022 Period","authors":"Nur Iqbal Justiro, Zulfa Irawati","doi":"10.30741/adv.v7i2.1181","DOIUrl":"https://doi.org/10.30741/adv.v7i2.1181","url":null,"abstract":"This study's overarching goal is to examine the impact of interest rates, inflation, and the value of the rupiah on the bottom line of state-owned banks from 2013 to 2022. One or more types of banking services are currently required by almost every sector in Indonesia that engages with monetary transactions. The macroeconomic circumstances have an effect on the rules that govern Bank Indonesia, and these regulations are applicable to all banks in Indonesia, which means that they have an effect on the processes that banks use to conduct their business. This research makes use of a quantitative technique, and it does so by collecting secondary data from Indonesian banks that are controlled by the state. In order to conduct the analysis of the data for this research, the approach of multiple linear regression was used. On the basis of the conclusions of this research, it seems that the ROA indicator is mostly unaffected by factors like as interest rates, inflation, and the currency rate of the Rupiah. When it comes to the calculation of the LDR indicator, the rates of inflation and interest, as well as the exchange rate of the Rupiah, all play a part. There exists a relationship between the CAR indicator and the rate at which the Rupiah is being exchanged. The CAR indicator, on the other hand, is not impacted by inflation in any way. At the same time, inflation, the rate of the Rupiah currency, and interest rates all have an impact on the functioning of the financial system. ROA, LDR, and CAR are the metrics that are used to quantify these characteristics. These metrics stand for capital adequacy, liquidity, and profitability in regard to one another.","PeriodicalId":134772,"journal":{"name":"Jurnal Ilmu Manajemen Advantage","volume":"38 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139152281","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Green Human Resource Management on Green Behavior Mediated by Green Work Engagement Among Rejang Lebong Hospital","authors":"Nessa Aulia Hani, Praningrum Praningrum","doi":"10.30741/adv.v7i2.1187","DOIUrl":"https://doi.org/10.30741/adv.v7i2.1187","url":null,"abstract":"Human resource management refers to the strategies and practises implemented by an organisation to effectively oversee and nurture its personnel, enabling them to effectively accomplish the organization's objectives and mission. The aim of this research is to investigate the relationship between Green Human Resource Management and Green Behavior, which is then explored with the role of Green Work Engagement as a mediator. This research uses an explanatory method. The data collection method was carried out through distributing questionnaires involving all 300 Rejang Lebong Regional Hospital employees. In addition, this research uses a non-probability sampling method, namely the number of samples is adjusted to the population size. The testing steps start from testing validity, reliability, direct influence hypothesis, mediation effect hypothesis, and finally cross-loading. The study's findings indicate that (1) Rejang Lebong Hospital's employee green behavior has improved significantly since implementing green human resource management (2) Green work engagement has a positive and significant impact on employee green behavior at Rejang Lebong Hospital (3) Rejang Lebong Hospital's green work engagement is significantly influenced for the better by the hospital's green human resource management (4) Green human resource management has a big and positive impact on employee green behavior at Rejang Lebong Hospital. This influence is mediated by the green work engagement have towards environmentally conscious work practises.","PeriodicalId":134772,"journal":{"name":"Jurnal Ilmu Manajemen Advantage","volume":"54 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139150953","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Product Development, Product Certification, and Digital Marketing in Increasing Micro Business Development","authors":"I. P. Artaya","doi":"10.30741/adv.v7i2.1085","DOIUrl":"https://doi.org/10.30741/adv.v7i2.1085","url":null,"abstract":"The problem that occurs in this research activity is the process of developing micro businesses using a three variable approach consisting of product development, product certification and digital marketing implementation, especially in the city of Sidoarjo. The total research sample was 114 micro business actors in the culinary sector with various types of food and beverage products. The sample determination method uses the census method or saturated sample. A group of business actors joined by the name Gumin (food and beverage business actors). The process of collecting research data uses Microsoft forms which are shared via the WhatsApp group of micro entrepreneurs. The analysis method used is multiple linear regression analysis, where the aim of this analysis is to find the estimation equation. The use of estimation equations in regression analysis aims to find out how big the role and influence of each independent variable (X) is on the dependent variable (Y). The results obtained through the analysis were that only two independent variables were significant, i.e product development and product certification, while one independent variable, i.e the application of digital marketing, was not significant. Improving the implementation of digital marketing is the main focus of this micro business group so that they can develop their business better in the future, so they can compete with other culinary businesses. The process of implementing digital marketing can be carried out if micro business actors establish partners with similar business actors, thereby creating mutual benefits.","PeriodicalId":134772,"journal":{"name":"Jurnal Ilmu Manajemen Advantage","volume":"45 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139149939","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Organizational Culture And Work Environment On Employee Performance At The Kunir Community Health Center","authors":"Mohammad Noor Khairullah","doi":"10.30741/adv.v7i2.1166","DOIUrl":"https://doi.org/10.30741/adv.v7i2.1166","url":null,"abstract":"Human resource management is a way of managing human resources in an organization in order to achieve the goals of the organization optimally through developing human resources themselves. This research aims to analyze and determine the influence of the work environment and organizational culture on employee performance at the Kunir Health Center, Lumajang Regency. The type of research used in this research is quantitative research. The population used in this research were employees of the Kunir Health Center, Lumajang Regency. The sampling technique used in this research was the saturated sampling method, which is a sampling technique that takes all members of the population in the object as samples. Data collection was carried out by distributing questionnaires with a sample size of 45 respondents. The analytical method used in this research is multiple linear regression analysis. The research results show that the work environment and organizational culture have a positive and significant effect on employee performance at the Kunir Community Health Center, Lumajang Regency.","PeriodicalId":134772,"journal":{"name":"Jurnal Ilmu Manajemen Advantage","volume":"1 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139150042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Decisions to Use Go-Food Services: Cultural, Social, Personal, and Psychological","authors":"Tumini Tumini","doi":"10.30741/adv.v7i2.1233","DOIUrl":"https://doi.org/10.30741/adv.v7i2.1233","url":null,"abstract":"The aim of this research is to examine the important role of several factors in determining the decision to use Go-Food services. The factors tested include cultural, social, personal and psychological factors. This research was conducted in Mayangan District, Probolinggo City. The method used a quantitative approach and the help of SPSS analysis tools. The research results show that cultural, social and personal factors do not influence a person's decision to use Jada Go-Food. Meanwhile, psychological factors have an influence on a person's decision to use Go-Food services. Research findings show that in the context of Mayangan District, Probolinggo City, cultural, social and personal factors do not play an important role in deciding to use Go-Food services, while psychological factors are considered to play an important role. The implication is that Go-Food service providers and marketers can focus more on marketing strategies that emphasize psychological aspects in an effort to increase adoption and decisions to use Go-Food services in the region.","PeriodicalId":134772,"journal":{"name":"Jurnal Ilmu Manajemen Advantage","volume":"88 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139151983","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Key To Success To Optimal Employee Performance Through Quality Of Work Life","authors":"Kusnanto Darmawan","doi":"10.30741/adv.v7i2.1163","DOIUrl":"https://doi.org/10.30741/adv.v7i2.1163","url":null,"abstract":"Employee performance encompasses an individual's proficiency, skills, and job outcomes demonstrated while fulfilling their work duties and responsibilities. Evaluating employee performance involves assessing the attainment of predefined objectives, overall work productivity, the caliber of work outcomes, and collaborative effectiveness within the team. This study aims to explore the impact of Quality of Work Life (QWL) and work motivation on the performance of sub-district employees in Lumajang Regency. Employing descriptive and causal research methods, primary data were gathered through interviews and questionnaires distributed to 100 respondents, complemented by secondary data in the form of agency documents. The sample collection utilized a simple saturated technique, and the data analysis employed multiple linear regression. The partial findings indicate a positive and noteworthy influence of Quality of Work Life (QWL) and work motivation on employee performance. The R Square value, at 0.531, signifies that these variables collectively contribute to 53.1% of the variance in employee performance, with the remaining 46.9% potentially influenced by other factors like Organizational Citizenship Behavior (OCB), commitment, and satisfaction.","PeriodicalId":134772,"journal":{"name":"Jurnal Ilmu Manajemen Advantage","volume":"302 10","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139152418","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Compassionate Global Brand: A Bridge Between Brand Globalness and Brand Love for Sustainable Brands","authors":"Ayu Nareswari","doi":"10.30741/adv.v7i2.1207","DOIUrl":"https://doi.org/10.30741/adv.v7i2.1207","url":null,"abstract":"Finding out and assessing how global brand compassion affects global brand love and globalness in the direction of sustainable brand is the aim of this study. The primary source of data for this study was the answers that participants gave to the questionnaire items. All MSMEs in Jember Regency that export goods make up the population used. Thus, the study's sample consists of up to 100 MSMEs exporting goods from Jember Regency. The Structural Equation Model (SEM) with SmartPLS is the analytical tool utilized in this work. The findings demonstrated that Sustainable Brand benefits from Brand Globalness. The findings demonstrated that investors in Global Brand Compassion are positively impacted by Brand Globalness. The findings demonstrated that Sustainable Brand is positively impacted by Brand Love. The findings demonstrated that Global Brand Compassion investors benefit from Brand Love. The findings demonstrated the beneficial relationship between Global Brand Compassion and Sustainable Brand. The findings demonstrated that Global Brand Compassion, a component of Global Brand Globalness, positively influences Sustainable Brand. The findings demonstrated that Global Brand Compassion, through Brand Love, has a good impact on Sustainable Brand.","PeriodicalId":134772,"journal":{"name":"Jurnal Ilmu Manajemen Advantage","volume":"2 9","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139151782","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Understanding Consumer Preferences In Choosing Cosmetics: The Role Of Halal Lifestyle, Pricing, And Promotion","authors":"Kurniawan Yunus Ariyono","doi":"10.30741/adv.v7i2.1164","DOIUrl":"https://doi.org/10.30741/adv.v7i2.1164","url":null,"abstract":"The cosmetics industry in Indonesia is currently experiencing rapid growth, encompassing both local and international products that are actively competing in the market. Wardah Cosmetics, a local brand, notably dominates the market share, particularly due to its halal image, making its products highly sought after. This research adopts an explanatory quantitative approach, employing a survey method involving questionnaires distributed to both Wardah consumers and students at ITB Widya Gama Lumajang. Purposive sampling was used to select respondents who had purchased Wardah cosmetics at least once, resulting in a sample size of 100 respondents. The data analysis involved multiple linear regression analysis. The statistical findings from this research reveal that, on a partial basis, both halal lifestyle and price significantly influence the purchasing decisions of consumers regarding Wardah cosmetic products. In contrast, promotional activities do not exhibit a significant effect on the decision-making process for purchasing Wardah cosmetic products. Additionally, when considering all three factors together (simultaneously), they collectively exert a significant influence on consumers' decisions to purchase Wardah cosmetic products, contributing to an overall influence of 53.8%.","PeriodicalId":134772,"journal":{"name":"Jurnal Ilmu Manajemen Advantage","volume":"313 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139149056","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}