{"title":"The NESTT: Rapid Process Redesign at Queensland University of Technology","authors":"M. Rosemann","doi":"10.1007/978-3-319-58307-5_10","DOIUrl":"https://doi.org/10.1007/978-3-319-58307-5_10","url":null,"abstract":"","PeriodicalId":111170,"journal":{"name":"Business Process Management Cases","volume":"549 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116559230","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
R. Andrews, M. Wynn, A. T. Hofstede, Jingxin Xu, Kylie Horton, Paul Taylor, Sue Plunkett-Cole
{"title":"Exposing Impediments to Insurance Claims Processing","authors":"R. Andrews, M. Wynn, A. T. Hofstede, Jingxin Xu, Kylie Horton, Paul Taylor, Sue Plunkett-Cole","doi":"10.1007/978-3-319-58307-5_15","DOIUrl":"https://doi.org/10.1007/978-3-319-58307-5_15","url":null,"abstract":"","PeriodicalId":111170,"journal":{"name":"Business Process Management Cases","volume":"136 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133473345","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"On the Role of BPM Governance at \"System Group\". The BPM Journey of an Iranian Software Solution Provider","authors":"A. Alibabaei","doi":"10.1007/978-3-662-63047-1_16","DOIUrl":"https://doi.org/10.1007/978-3-662-63047-1_16","url":null,"abstract":"","PeriodicalId":111170,"journal":{"name":"Business Process Management Cases","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133657900","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
José Ricardo Cereja, F. Santoro, E. Gorbacheva, Martin Matzner
{"title":"Application of the Design Thinking Approach to Process Redesign at an Insurance Company in Brazil","authors":"José Ricardo Cereja, F. Santoro, E. Gorbacheva, Martin Matzner","doi":"10.1007/978-3-319-58307-5_12","DOIUrl":"https://doi.org/10.1007/978-3-319-58307-5_12","url":null,"abstract":"","PeriodicalId":111170,"journal":{"name":"Business Process Management Cases","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129608670","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
I. Rau, Iris Rabener, Jürgen Neumann, Svetlana Bloching
{"title":"Managing Environmental Protection Processes via BPM at Deutsche Bahn","authors":"I. Rau, Iris Rabener, Jürgen Neumann, Svetlana Bloching","doi":"10.1007/978-3-319-58307-5_20","DOIUrl":"https://doi.org/10.1007/978-3-319-58307-5_20","url":null,"abstract":"","PeriodicalId":111170,"journal":{"name":"Business Process Management Cases","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123853592","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
J. Geiger, S. Jablonski, Sebastian Petter, L. Püschel, Maximilian Röglinger
{"title":"Managing Agile Business Processes at N-DECT","authors":"J. Geiger, S. Jablonski, Sebastian Petter, L. Püschel, Maximilian Röglinger","doi":"10.1007/978-3-662-63047-1_8","DOIUrl":"https://doi.org/10.1007/978-3-662-63047-1_8","url":null,"abstract":"","PeriodicalId":111170,"journal":{"name":"Business Process Management Cases","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128117045","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Establishment of a Central Process Governance Organization Combined with Operational Process Improvements","authors":"C. Czarnecki","doi":"10.1007/978-3-319-58307-5_4","DOIUrl":"https://doi.org/10.1007/978-3-319-58307-5_4","url":null,"abstract":"","PeriodicalId":111170,"journal":{"name":"Business Process Management Cases","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126332452","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring BPM Adoption and Assessing the Strategic Alignment of Processes at Raiffeisen Bank Kosovo","authors":"Elheme Azemi, Saimir Bala","doi":"10.1007/978-3-662-63047-1_21","DOIUrl":"https://doi.org/10.1007/978-3-662-63047-1_21","url":null,"abstract":"","PeriodicalId":111170,"journal":{"name":"Business Process Management Cases","volume":"59 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132187957","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"BPM Adoption and Business Transformation at Snaga, a Public Company: Critical Success Factors for Five Stages of BPM","authors":"A. Kovačič, Gregor Hauc, Brina Buh, M. Stemberger","doi":"10.1007/978-3-319-58307-5_5","DOIUrl":"https://doi.org/10.1007/978-3-319-58307-5_5","url":null,"abstract":"","PeriodicalId":111170,"journal":{"name":"Business Process Management Cases","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127737101","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Sensor-Enabled Wearable Process Support in the Production Industry","authors":"Stefan Schönig, Andreas Ermer, S. Jablonski","doi":"10.1007/978-3-662-63047-1_3","DOIUrl":"https://doi.org/10.1007/978-3-662-63047-1_3","url":null,"abstract":"","PeriodicalId":111170,"journal":{"name":"Business Process Management Cases","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121177371","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}