{"title":"Provisioning Systems in Transition: A New Zealand Based Study of Co-Existing Logics, Values and Power Over in Emerging DER Systems","authors":"Michelle Renton, Valerie Hooper","doi":"10.1177/14413582231203712","DOIUrl":"https://doi.org/10.1177/14413582231203712","url":null,"abstract":"Using case-based thematic analysis, this paper explores Layton and Domegan’s description of change and adaptation within provisioning systems. A 2017 consultation project on the use of Distributed Electricity Resources (DER) within New Zealand’s electricity provisioning system is examined. The project sought industry input into the institutional context required for DER to become an aid to electrification pathways and assist the country to reach carbon zero by 2050. Findings highlight tensions arising from multiple co-existing logics, norms, values and power bases within the electricity provisioning system. Findings also suggest that tensions between supply and market actors combine to stall system-wide acceptance of DER, despite all actors acknowledging its future role in creating additional renewable electricity resources. The paper emphasises the necessity of recognising the political dimensions of power in decision making within transitioning provisioning systems.","PeriodicalId":106793,"journal":{"name":"Australasian Marketing Journal (amj)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135267358","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Doing Difference: The Bright Side, Dark Side, and Unexpected","authors":"Marcus Phipps, Fang-Chi Lu, Liliana Bove","doi":"10.1177/14413582231199264","DOIUrl":"https://doi.org/10.1177/14413582231199264","url":null,"abstract":"Entities, including organisations, brands and individuals, pursue a strategy of difference (a way to be dissimilar to others) to improve their performance outcomes and well-being. In this editorial, we introduce five research articles and two expert commentaries that examine some aspects of such difference. We further highlight the challenges that consumers face when taking action to meet the goal of difference. Using activity theory and its associated systemic framework, we uncover three contradictions (community, power and knowledge) that manifest as tensions or conflicts as consumers navigate difference. Being aware of these contradictions assists marketers in capitalising on the bright side, preparing for the unexpected and avoiding the dark side of consumers’ efforts towards difference. We also suggest a research agenda to stimulate future scholarship on difference.","PeriodicalId":106793,"journal":{"name":"Australasian Marketing Journal (amj)","volume":"59 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135830092","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jeandri Robertson, Caitlin C. Ferreira, Jeannette Paschen
{"title":"Reading Between the Lines: Understanding Customer Experience With Disruptive Technology Through Online Reviews","authors":"Jeandri Robertson, Caitlin C. Ferreira, Jeannette Paschen","doi":"10.1177/1839334921999487","DOIUrl":"https://doi.org/10.1177/1839334921999487","url":null,"abstract":"A customer’s experience with a brand, as evidenced in online customer reviews, has attracted multidisciplinary scholarly attention. Customer experience plays an important role as an antecedent to b...","PeriodicalId":106793,"journal":{"name":"Australasian Marketing Journal (amj)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131396355","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Commentary: Opportunities and challenges of technology in relationship marketing","authors":"Lena Steinhoff, Robert W. Palmatier","doi":"10.1016/j.ausmj.2020.07.003","DOIUrl":"https://doi.org/10.1016/j.ausmj.2020.07.003","url":null,"abstract":"","PeriodicalId":106793,"journal":{"name":"Australasian Marketing Journal (amj)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129711051","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}