Proceedings of the 6th ACM Conference on Conversational User Interfaces. ACM Conference on Conversational User Interfaces (6th : 2024 : Luxembourg, Luxembourg)最新文献

筛选
英文 中文
Say What? Real-time Linguistic Guidance Supports Novices in Writing Utterances for Conversational Agent Training. 你说什么?实时语言指导支持新手写作话语会话代理训练。
Rachel Ostrand, Kristina Brimijoin, David Piorkowski, Jessica He, Erica Albert, Stephanie Houde
{"title":"Say <i>What?</i> Real-time Linguistic Guidance Supports Novices in Writing Utterances for Conversational Agent Training.","authors":"Rachel Ostrand, Kristina Brimijoin, David Piorkowski, Jessica He, Erica Albert, Stephanie Houde","doi":"10.1145/3640794.3665554","DOIUrl":"10.1145/3640794.3665554","url":null,"abstract":"<p><p>Writing utterances to train conversational agents can be a challenging and time-consuming task, and usually requires substantial expertise, meaning that novices face a steep learning curve. We investigated whether novices could be guided to produce utterances that adhere to best practices via an intervention of real-time linguistic feedback. We conducted a user study in which participants were tasked with writing training utterances for a particular topic (<i>intent</i>) for a conversational agent. Participants received one of two types of linguistic guidance in real-time to shape their utterance-writing: (1) feedback on the lexical and syntactic properties and the variety of each utterance, or (2) sample utterances written by other users, to select or inspire the writing of new utterances. All participants also completed a control condition, in which they wrote utterances for a different intent without receiving any guidance. We investigated whether linguistic properties of the utterances differed as a function of whether the participant had received guidance, and if so, which type. Results showed that participants wrote longer and better quality utterances, with greater lexical and syntactic diversity, in both guidance conditions compared to when they received no guidance. These results demonstrate that giving novices explicit linguistic guidance can improve the quality of the training utterances they write, suggesting that this could be an effective way of getting new utterance writers started with much less training than most current practices require.</p>","PeriodicalId":520391,"journal":{"name":"Proceedings of the 6th ACM Conference on Conversational User Interfaces. ACM Conference on Conversational User Interfaces (6th : 2024 : Luxembourg, Luxembourg)","volume":"2024 ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11753183/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143026271","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:604180095
Book学术官方微信