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Pengaruh Instagram Ocean Dream Samudra Ancol terhadap Minat Berkunjung Kembali 海洋之梦 Samudra Ancol Instagram 对重访兴趣的影响
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Pub Date : 2024-01-30 DOI: 10.55606/jempper.v3i1.2877
Poppy Poppy, Hana Ulinnuha, Fajar Anugrah, Subhi
{"title":"Pengaruh Instagram Ocean Dream Samudra Ancol terhadap Minat Berkunjung Kembali","authors":"Poppy Poppy, Hana Ulinnuha, Fajar Anugrah, Subhi","doi":"10.55606/jempper.v3i1.2877","DOIUrl":"https://doi.org/10.55606/jempper.v3i1.2877","url":null,"abstract":"Alongside the advancement of the period, it is normal that the utilization of web-based media can give different sorts of data to its clients. As well as giving intriguing and inventive data with the goal that it can draw in light of a legitimate concern for the Indonesian individuals to visit Sea Dream Samudera Ancol. This study expects to decide the impact of Instagram advancement on interest in getting back to Sea Dream Samudra Ancol. Specialists utilized quantitative strategies with basic direct relapse investigation helped by the SPSS 22 for windows program and dispersed surveys to 125 vacationers who got back to Sea Dream Samudera Ancol. The aftereffects of this study show that Instagram online media can impact the variable of return to intrigue, which is 68.9% while the excess 31.1% is affected by different factors which are excluded from this review.","PeriodicalId":512875,"journal":{"name":"Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan","volume":"372 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140479867","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Analisis Handling Complaint Tamu Yang Menginap Di Grand Basko Hotel Padang 巴东格兰巴斯科酒店客人投诉处理分析
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Pub Date : 2024-01-25 DOI: 10.55606/jempper.v3i1.2744
Wilvha Juliana, Dwi Pratiwi, Wulandari Universitas, Negeri Padang
{"title":"Analisis Handling Complaint Tamu Yang Menginap Di Grand Basko Hotel Padang","authors":"Wilvha Juliana, Dwi Pratiwi, Wulandari Universitas, Negeri Padang","doi":"10.55606/jempper.v3i1.2744","DOIUrl":"https://doi.org/10.55606/jempper.v3i1.2744","url":null,"abstract":"This research began with guest complaints regarding the follow-up carried out by staff when complaints were submitted by guests at the Grand Basko Hotel Padang. This research aimed to analyze and describe the handling of guest complaints at the Grand Basko Hotel Padang in terms of the HEAT method. Through this research, researchers has found out the analysis of handling complaints from guests staying at the Grand Basko Hotel Padang. This type of research is descriptive research with qualitative data. The informants in this study consisted of nine people divided into six hotel staff and three guests. Data collection was carried out through interviews, observation and documentation. Then, the data is processed to be reduced, presented and conclusions drawn. The data from this research were tested using source triangulation, method triangulation and time triangulation. The research results show that in handling guest complaints, Grand Basko Hotel Padang staff have applied a listening attitude, empathy, apologies, then implemented actions and follow-up.","PeriodicalId":512875,"journal":{"name":"Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan","volume":"271 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140495324","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Pengaruh Customer Satisfaction Dan Customer Experience Terhadap Revisit Intention Di Fave Hotel Olo Padang Pengaruh Customer Satisfaction Dan Customer Experience Terhadap Revisit Intention Di Fave Hotel Olo Padang
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Pub Date : 2024-01-24 DOI: 10.55606/jempper.v3i1.2743
Raymundus Samosir, Dwi Pratiwi Wulandari
{"title":"Pengaruh Customer Satisfaction Dan Customer Experience Terhadap Revisit Intention Di Fave Hotel Olo Padang","authors":"Raymundus Samosir, Dwi Pratiwi Wulandari","doi":"10.55606/jempper.v3i1.2743","DOIUrl":"https://doi.org/10.55606/jempper.v3i1.2743","url":null,"abstract":"The research was done against the background of low level of guest intention to revisit to Fave Hotel Olo Padang. This research is included in causal associative with methods by survey. The research data were obtained by questionnaires distributed to 204 samples from 2001 population. Then the processing for data use means of data metabulation and data description using the SPSS  program. The results shownthat the overall Customer Satisfaction variable in category in quite good with a score of 30.9%, the overall Customer Experience variable in category as quite good with a score of 34.8%. And the overall Revisit Intention variable is categorized as quite good with a percentage of 39.2%. There is a contribution of Customer Satisfaction (X1) and Customer Experience (X2) to Revisit Intenton, namely at 44.3% but the remaining 55.07% gets influence from other factors.","PeriodicalId":512875,"journal":{"name":"Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan","volume":"6 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140496735","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Pengaruh Electronic Word Of Mouth (E- WOM) Dan Online Customer Review (OCR) Terhadap Keputusan Pembelian 电子口碑 (E-WOM) 和在线客户评论 (OCR) 对采购决策的影响
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Pub Date : 2024-01-19 DOI: 10.55606/jempper.v3i1.2718
Alfred Heriman Setio, Umi Fadilah Fatoni, Putri Sevi Agustin
{"title":"Pengaruh Electronic Word Of Mouth (E- WOM) Dan Online Customer Review (OCR) Terhadap Keputusan Pembelian","authors":"Alfred Heriman Setio, Umi Fadilah Fatoni, Putri Sevi Agustin","doi":"10.55606/jempper.v3i1.2718","DOIUrl":"https://doi.org/10.55606/jempper.v3i1.2718","url":null,"abstract":"The research aims to analyze the effect of the Electronic Word of Mouth and online customer review on Purchasing Decisions for Asderma Skincare products. This type of research is a quantitative descriptive research. The population in this study were Asderma customers who actively purchased Asderma Skincare products online with a sample of 75 respondents. This research was conducted using a survey method through online media by filling out the google form and analyzed using multiple linear regression analysis. The results of the study show that Electronic Word of Mouth and online customer review have a positive and significant effect on the decision on purchasing Asderma skincare products.","PeriodicalId":512875,"journal":{"name":"Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan","volume":"62 9","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140503149","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Pengaruh Promosi Terhadap Keputusan Berkunjung Di Banto Royo Kecamatan Tilatang Kamang 提拉唐-卡芒地区班托-罗约的宣传对游客决定的影响
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Pub Date : 2024-01-16 DOI: 10.55606/jempper.v3i1.2692
Pengaruh Promosi, Terhadap Keputusan, Berkunjung Di Banto, Royo Kecamatan, Tilatang Kamang, Imam Zakira, Hijriyantomi Suyuthie
{"title":"Pengaruh Promosi Terhadap Keputusan Berkunjung Di Banto Royo Kecamatan Tilatang Kamang","authors":"Pengaruh Promosi, Terhadap Keputusan, Berkunjung Di Banto, Royo Kecamatan, Tilatang Kamang, Imam Zakira, Hijriyantomi Suyuthie","doi":"10.55606/jempper.v3i1.2692","DOIUrl":"https://doi.org/10.55606/jempper.v3i1.2692","url":null,"abstract":"This motivation from research is several problems where there are still visitors who have difficulty getting information about Banto Royo, the majority of visitors have difficulty deciding to visit Banto Royo, and visitors are not satisfied after visiting Banto Royo. The research purposes conducted was to reveal the promotion impact on the decision to visit Banto Royo Park, Tilatang District. The research type used in this research is quantitative with a causal associative approach. The data type used is primary data. The research population are tourists who have visited and are currently visiting Banto Royo, Tilatang Kamang sub-district. The sample was 300 tourists using an unintentional screening strategy. The information collection strategy was carried out using a survey with a Likert scale which was tried to investigate speculation. Information from this research was handled using SPSS 26.00. The research results shownthat Promotion is in the sufficient category (75%). Likewise, the Decision to Visit is in the category was sufficient, namely (74%). There is a significant influence by Promotion on Visiting Decisions with an R square value of 0.30, with a significance of 0.000 < 0.05. This have means that there is 0.70 influenced by other factors","PeriodicalId":512875,"journal":{"name":"Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan","volume":"32 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140506649","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Pengaruh Kompensasi Dan Gaya Kepemimpinan Terhadap Kinerja Karyawan Pada Hotel Jazz Di Kota Palu 薪酬和领导风格对帕卢市爵士乐酒店员工绩效的影响
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Pub Date : 2024-01-10 DOI: 10.55606/jempper.v3i1.2658
Pengaruh Kompensasi, Dan Gaya, Kepemimpinan Terhadap, Kinerja Karyawan, Pada Hotel Jazz, Di Kota, Palu Ni, W. Yunita, Fadila Almahdali, D. Kepemimpinan, Terhadap Kinerja
{"title":"Pengaruh Kompensasi Dan Gaya Kepemimpinan Terhadap Kinerja Karyawan Pada Hotel Jazz Di Kota Palu","authors":"Pengaruh Kompensasi, Dan Gaya, Kepemimpinan Terhadap, Kinerja Karyawan, Pada Hotel Jazz, Di Kota, Palu Ni, W. Yunita, Fadila Almahdali, D. Kepemimpinan, Terhadap Kinerja","doi":"10.55606/jempper.v3i1.2658","DOIUrl":"https://doi.org/10.55606/jempper.v3i1.2658","url":null,"abstract":"The purpose of this study was to identify and analyze the effect of compensation and leadership style on employee performance at the Jazz Hotel in Palu City. By using 51 respondents. Data analysis using multiple linear regression analysis. The results of the analysis show that compensation and leadership style simultaneously have a significant effect on the performance of Hotal Jazz in Palu City. Compensation has a significant effect on the performance of Hotal Jazz in Palu City. Leadership style has a significant effect on the performance of Hotal Jazz in Palu City.","PeriodicalId":512875,"journal":{"name":"Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan","volume":"91 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140510944","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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