Hallinnon Tutkimus最新文献

筛选
英文 中文
Positiivinen näkökulma konfliktijohtamiseen – esimiesten onnistumiset ristiriitatilanteiden ratkaisussa 冲突管理的积极视角--管理人员在解决冲突局势方面的成功经验
Hallinnon Tutkimus Pub Date : 2024-01-09 DOI: 10.37450/ht.142477
Ilkka Johannes Salmi, J. Perttula, A. Syväjärvi
{"title":"Positiivinen näkökulma konfliktijohtamiseen – esimiesten onnistumiset ristiriitatilanteiden ratkaisussa","authors":"Ilkka Johannes Salmi, J. Perttula, A. Syväjärvi","doi":"10.37450/ht.142477","DOIUrl":"https://doi.org/10.37450/ht.142477","url":null,"abstract":"A positive view on conflict management – resolving conflict situations successfullyThis research aims to reveal managers’ conceptions about the successful ways of resolving conflict situations between employees. The research question is “What conceptions do managers associate with the successful ways of resolving conflict situations between employees? ” The research data was collected through a questionnaire posted to managers in the public health care sector. Out of 47 managers, 20 responded to the questionnaire. Eventually, 19 responses were included in the analysis, which we conducted using the phenomenographic approach. On the basis of the analysis, the following three description categories were formed: a manager’s own action; cooperation between a manager and both parties of a conflict; and a resolution by a third party. A manager’s interaction and attitude proved to be important factors in resolving conflicts. Using the accrued data, we formed four classes – diplomatic, assertive, empathic, and delegative","PeriodicalId":512080,"journal":{"name":"Hallinnon Tutkimus","volume":"20 11","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139628708","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:604180095
Book学术官方微信