ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN最新文献

{"title":"ELABORASI TENTANG PELAYANAN DAN TANGGUNG JAWAB KEPADA PASIEN DI PUSKESMAS TEGALREJO SALATIGA","authors":"Irine Diana Sari","doi":"10.56606/albama.v16i2.146","DOIUrl":"https://doi.org/10.56606/albama.v16i2.146","url":null,"abstract":"This study aims to determine the level of service and responsibility to patients provided by the Tegalrejo Salatiga Community Health Center and to determine the relationship between service and responsibility provided by the Tegalrejo Salatiga Community Health Center. Based on the results of the analysis regarding the Elaboration of Services and Responsibilities to Patients at the Tegalrejo Salatiga Health Center, it was found that the level of service and responsibility to patients provided by the Tegalrejo Salatiga Health Center was good, acceptable (proven), because it was based on the mean value of the level of service and responsibility to patients showed that the mean value of service level was 7.0900 and the mean value of responsibility to patients was 6.9710. The average values ​​(mean) 7.0900 and 6.9710 are in the interval 6.37-7.27 (good). So it can be concluded that the Tegalrejo Salatiga Community Health Center has a good level of service and responsibility to patients. The hypothesis which states that there is a significant positive relationship between the service and responsibility to patients provided by the Tegalrejo Salatiga Community Health Center is accepted (proven). Because the value of χ2count (150.886) > χ2table (43.773), and the value of Contingency Coefficient C (0.776) ≠ 0, then H0 is rejected and Ha is accepted.","PeriodicalId":503874,"journal":{"name":"ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN","volume":"7 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139309048","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"EVALUASI STRATEGI PENINGKATAN MUTU DAN KESELAMATAN PASIEN DI RUMAH SAKIT X YOGYAKARTA","authors":"Totok Sundoro, Desi Wulan Sari, Indah Alvionita, Wirda Rahim Nuhuyanan, Annisah Bafadhal","doi":"10.56606/albama.v16i2.128","DOIUrl":"https://doi.org/10.56606/albama.v16i2.128","url":null,"abstract":"The quality of health services is a guarantee for the community to obtain an optimal degree of health. There are still incidents in the hospital in Semester I of 2020, namely 4 (four) cases of unexpected incidents, 2 (two) cases of almost injury, 12 (twelve) cases of non-injury and 12 (twelve) cases of Potential Injury. In order to improve the quality of patient care and ensure patient safety, the hospital needs to have a strategy for improving the quality and patient safety that reaches all work units in the hospital. Objective: To evaluate strategies for improving the quality & patient safety at Hospital X. Data collection techniques used interview guidelines and observation sheets as instruments. Interviews were conducted with the Leader or Management, the Quality and Patient Safety Committee, the PPI Committee and staff. Interviews were conducted to find out regulations and efforts to improve quality and patient safety as well as to find obstacles faced by hospitals in their implementation. Observation and documentation activities related to the implementation of strategies carried out in an effort to improve the quality of patient safety in hospitals. The validity of the data was analyzed by triangulation technique. The implementation of the strategy to improve the quality of patient safety at Hospital X Yogyakarta refers to the National Standard for Hospital Accreditation 1stEdition. The implementation is good but there are still obstacles and shortcomings in supporting the strategy that has been implemented by the hospital. It is necessary to revise the director's policy regarding reporting time, provide new employee training education on data management systems and five mandatory trainings that support quality programs, information technology support in managing quality data, as well as achievement-oriented leadership styles to build commitment and monitoring strategies that can be used as methods monitoring in the implementation of patient safety efforts. Hospital X Yogyakarta has a strategy in improving the quality of patient safety through revision of the director's policy on quality data reporting, staff education in implementing quality programs, providing information technology support in quality data management and implementing management functions in patient safety quality management.","PeriodicalId":503874,"journal":{"name":"ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN","volume":"17 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139310743","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"PENGELOLAAN JENJANG KARIR DI RSUD I LAGALIGO WOTU KABUPATEN LUWU TIMUR PROVINSI SULAWESI SELATAN DALAM PERSPEKTIF EKONOMI ISLAM","authors":"Hidayatullah Hidayatullah, P. Purwanta, Endah Wening B","doi":"10.56606/albama.v16i2.145","DOIUrl":"https://doi.org/10.56606/albama.v16i2.145","url":null,"abstract":"This study evaluates the implementation of career development at Rumah Sakit Umum Daerah I Lagaligo Wotu, East Luwu Regency, South Sulawesi, with a focus on optimal service to human resources. Career development involves education, training, promotion, and employee transfers, aiming to assess competence, enhance efficiency, and provide a foundation for professional development. Career advancement in the Islamic perspective is a concept that guides career development in alignment with ethical and moral values in Islam. In Islam, the career concept extends beyond professional achievements to include dedication and service to the community. The study utilizes a qualitative approach to understand the behavior, attitudes, motivation, and actions of the research subjects. It provides insights into career development efforts that can enhance the effectiveness of healthcare services and employee welfare at the hospital from the perspective of Islamic economics. The identified constraints include a lack of policy understanding and delays in the collection of promotion documents. Solutions involve improving employee task understanding, promoting positions through professional development, performance, and training.","PeriodicalId":503874,"journal":{"name":"ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN","volume":"116 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139309648","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"PENGARUH PENERAPAN SISTEM INFORMASI RUMAH SAKIT TERHADAP KINERJA KARYAWAN BAGIAN PELAYANAN DI RUMAH SAKIT PKU MUHAMMADIYAH BANTUL","authors":"Ivan Tinarbudi Gavinov","doi":"10.56606/albama.v16i2.134","DOIUrl":"https://doi.org/10.56606/albama.v16i2.134","url":null,"abstract":"The Information System at General Hospital PKU Muhammadiyah Bantul has supported the performance of employees in the service section which continuously uses the hospital information system. However, even though based on preliminary studies and observations, there are still problems such as control or follow-up of any part that is not continuous, data updates that are too late to do, lack of human resources who understand the information system which amounts to 3 peoples and still lack awareness of the importance from hospital information system on health service quality.The purpose of this study was to determine the influence of the application of hospital information systems on the performance of service employees in General Hospital PKU Muhammadiyah Bantul. This research method uses quantitative method with cross sectional research design and multiple linear regression test. The sample used was 77 peoples in the service section at General Hospital PKU Muhammadiyah Bantul. Measuring tool using a questionnaire. The results of the study with multiple liner regression test obtained F count 6,597 > F table 2,499 and p value 0,000 < α (0,05). This research show that the application of hospital information system about accuracy, timely, security, and confidentiality has influence to the performance of the health service section in General Hospital PKU Muhammadiyah Bantul with a regression coefficient of 2,229; 2,648; 2016 and 1,507. There is a influence between the application of information systems in the form of accuracy, timely, security and confidentiality on the performance of service employees in PKU Muhammadiyah Hospital Bantul.","PeriodicalId":503874,"journal":{"name":"ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN","volume":"6 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139311154","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Manajemen Mutu Pendidikan Dalam Meningkatkan Proses Pembelajaran Siswa Kelas X Farmasi Di SMK Muhammadiyah Minggir Tahun 2023","authors":"Eka Yulianta","doi":"10.56606/albama.v16i2.131","DOIUrl":"https://doi.org/10.56606/albama.v16i2.131","url":null,"abstract":"Education is an important component in determining the success of the educational process and one of the factors in improving the quality of education in Indonesia. Quality education is the hope and dream of society. The current rapid level of development demands increasingly higher availability of human resources. Thus, adequate quality and output is something that must be produced by vocational high schools as educational units whose basic aim is to prepare quality people both intellectually and for their role in community life. This research uses a qualitative approach with descriptive analysis. The research subjects were school principals, head of curriculum, teachers and heads of study programs in the pharmacy department. The data collection techniques used are the interview method, observation method, and documentation method, from which primary and secondary data will be obtained which will then be analyzed together to draw conclusions. Based on the results of research that the author has conducted, it can be concluded that the quality of education at Muhammadiyah Minggir Vocational School in supporting the learning process is quite good. However, the management of the quality of education in these schools has not been realized properly, as efforts have not been optimal to support the effectiveness of the learning process and the lack of funding for teachers to improve their competence. The obstacles experienced are the lack of human resources in the administration and infrastructure fields as well as the funds coming in for the procurement process and infrastructure management process which are still slow.","PeriodicalId":503874,"journal":{"name":"ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN","volume":"34 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139309681","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"FASILITAS PUBLIK DAN KUALITAS PELAYANAN DALAM MENINGKATKAN KEPUASAN PENUMPANG DI BANDAR UDARA INTERNASIONAL YOGYAKARTA","authors":"Yuyun Wahyuni, Ridho Muhammad Zaidan Fadhil, Arief Dermawan","doi":"10.56606/albama.v16i2.138","DOIUrl":"https://doi.org/10.56606/albama.v16i2.138","url":null,"abstract":"Airports have a role as economic gateways, places to change modes of transportation, opening regional isolation and so on. Yogyakarta International Airport is an airport built in Kulon Progo Regency, Yogyakarta Special Region, which has a land area of ​​600 hectares and can accommodate up to 20 million passengers. In 2022, the total number of departing and arriving passengers at Yogyakarta international airport will be 2,885,460 people. The objectives of this research are: (i) To determine the significance of the influence of public facilities on passenger satisfaction at Yogyakarta International Airport; (ii) To determine the significance of the influence of service quality on passenger satisfaction at Yogyakarta International Airport The type of research used is quantitative research with descriptive methods. The samples taken were 140 people. The independent variables used are public facilities (X1) and service quality (X2) while the dependent variable is passenger satisfaction (Y). There are six indicators of public facilities, namely spatial planning, room planning, equipment/furniture, lighting and color, messages conveyed graphically and supporting elements. Service quality has five indicators, namely Reliability, Responsiveness, Assurance, Empathy and Tangibles. Meanwhile, to measure customer satisfaction using indicators of conformity to expectations, interest in revisiting and recommending. The instrument test tool uses validity and reliability tests. The analysis tool uses multiple linear regression tests, while hypothesis testing uses the t test and F test. To determine the contribution of variables, use the R2 test. The research results show that the two independent variables, namely public facilities and service quality, have a significant effect on passenger satisfaction at Yogyakarta International Airport. Both variables contribute 68.5% to passenger satisfaction.","PeriodicalId":503874,"journal":{"name":"ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN","volume":"3 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139310039","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"HUBUNGAN PENGETAHUAN, SIKAP IBU DAN DUKUNGAN SUAMI DENGAN PEMBERIAN ASI EKSKLUSIF PADA IBU BALITA DI YOGYAKARTA TAHUN 2022","authors":"Dwi Widiyaningsih, Intan Hanif Arifiah","doi":"10.56606/albama.v16i2.139","DOIUrl":"https://doi.org/10.56606/albama.v16i2.139","url":null,"abstract":"According to the Yogyakarta City Health Office, data from the puskesmas for the coverage of exclusive breastfeeding services for babies passed through exclusive breastfeeding in 2018 were the highest at the Jetis Health Center at 86.6% and the lowest at the Umbulharjo 1 Health Center at 42.7%. Based on the coverage of Exclusive ASI passing at the Umbulharjo 1 Health Center in 2019, it shows 4 Sub-Districts that have Passed Exclusive Breastfeeding, where the highest is in the Sorosutan Village at 48.9%. Exclusive breastfeeding can also be influenced by many factors, including mother's knowledge, mother's attitude, husband's role or husband's support. The type of research used is quantitative with a cross-sectional research method on mothers under five with a total sample of 64 respondents and a total sampling research technique. Data collection used a questionnaire and data analysis used the Chi Square test. Research results obtained the value of knowledge P (p-value) < 0.05, namely 0.015, the attitude value P (p-value) < 0.05, namely 0.009 and the value of husband's support is P (p-value) < 0.05, namely 0.000. There is a relationship between husband's knowledge, attitude and support with exclusive breastfeeding. Mothers who have the knowledge, attitude and support of their husbands are very influential in giving exclusive breastfeeding.","PeriodicalId":503874,"journal":{"name":"ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN","volume":"9 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139310750","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}