Eurasian Journal of Social Sciences最新文献

Quality Expectation Factors Influencing E-customer Satisfaction: Evidence from Online Shopping in South Africa 质量期望因素影响电子顾客满意度:来自南非网上购物的证据

Eurasian Journal of Social Sciences Pub Date : 2023-01-01 DOI: 10.15604/ejss.2023.11.02.004

Tariro Shumba, Danie Ferreira

{"title":"Quality Expectation Factors Influencing E-customer Satisfaction: Evidence from Online Shopping in South Africa","authors":"Tariro Shumba, Danie Ferreira","doi":"10.15604/ejss.2023.11.02.004","DOIUrl":"https://doi.org/10.15604/ejss.2023.11.02.004","url":null,"abstract":"The Covid-19 pandemic brought about an increased need for online shopping, and a steady increase in online shopping was recorded. However, only about 1.4% of online traffic eventually buys online, which leads to a need to gain knowledge of the factors which drive online shopping customer satisfaction and purchasing intention. It is imperative to consider consumer quality expectations when evaluating e-consumer satisfaction. The aim of this study establishes which quality expectation variables influence e-customer satisfaction in South Africa. The study models three quality expectation variables and e-customer satisfaction. The study uses non-probability samples of 237 respondents. A quantitative approach is used in which structured data is gathered and quantitatively analyzed. The measuring instrument used is an online survey. The items in the questionnaire are validated by conducting Exploratory Factor Analysis and subsequently Cronbach’s alpha values are calculated for each of the valid constructs to confirm inter-item reliability. Multiple Regression tests are used to determine the relationship between the independent and dependent variables. The results indicate that of the three quality expectation factors, only shopping experience expectations have a significant influence on e-customer satisfaction. Service convenience expectations and product offerings expectations are recording insignificant associations with e-customer satisfaction. The study is therefore identifying the need for online shops to augment e-customer satisfaction through exceeding customers’ quality shopping experience expectations.","PeriodicalId":491192,"journal":{"name":"Eurasian Journal of Social Sciences","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135650002","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Some Considerations on “Black Swan Theory”, COVID-19 and Involved Heuristics † 关于“黑天鹅理论”、新冠肺炎和参与式启发式的思考

Eurasian Journal of Social Sciences Pub Date : 2023-01-01 DOI: 10.15604/ejss.2023.11.02.001

Vincenzo Costa, Antonio Raviele

引用次数: 0

Psychological Challenges of Distant Parenting on Mothers: Scoping Review 异地育儿对母亲的心理挑战:范围审查

Eurasian Journal of Social Sciences Pub Date : 2023-01-01 DOI: 10.15604/ejss.2023.11.02.002

Katlego Magdeline Rantho, Frans Koketso Matlakala, Witness Maluleke

{"title":"Psychological Challenges of Distant Parenting on Mothers: Scoping Review","authors":"Katlego Magdeline Rantho, Frans Koketso Matlakala, Witness Maluleke","doi":"10.15604/ejss.2023.11.02.002","DOIUrl":"https://doi.org/10.15604/ejss.2023.11.02.002","url":null,"abstract":"The involvement of parents in the lives of children is of paramount importance. Parents’ responsibility of ensuring the wellbeing of children should be taken into cognisance. Of late, some parents find themselves parenting from a distance as they leave in pursuit of employment. As a result, these parents experienced different challenges. The problem is that most researchers tend to focus on challenges experienced by children and leave out those experienced by parents. Hence, this paper aimed at synthesizing existing literature on the psychological challenges of distant parenting on mothers. In doing so, the researchers used a scoping review. The documents, which were used in the study, were purposively sampled from ScienceDirect and Google Scholar. From the literature, the researchers found that parents experienced stress and guilt as a result of leaving their children behind. Some of the parents experienced loss of connection with their children due to the distance and were stigmatized in the community/societies. It can be concluded that long-distance parenting remains high with severe implications for the lives of parents. The researchers recommend a phenomenological study on the lived experiences of fathers providing care to their distant children.","PeriodicalId":491192,"journal":{"name":"Eurasian Journal of Social Sciences","volume":"119 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135649675","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Flourishing Economic and Political Relations of Turkey & Azerbaijan: An Overview after 30th Diplomatic Anniversary 土耳其繁荣的经济和政治关系阿塞拜疆:外交30周年回顾

Eurasian Journal of Social Sciences Pub Date : 2023-01-01 DOI: 10.15604/ejss.2023.11.02.003

Farrukh Nawaz Kayani

{"title":"The Flourishing Economic and Political Relations of Turkey & Azerbaijan: An Overview after 30th Diplomatic Anniversary","authors":"Farrukh Nawaz Kayani","doi":"10.15604/ejss.2023.11.02.003","DOIUrl":"https://doi.org/10.15604/ejss.2023.11.02.003","url":null,"abstract":"Turkey was the first country to recognize the Azerbaijan’s independence from Soviet Union on 9th of November, 1991. Turkey-Azerbaijan bilateral relations are rooted in their historic cultural analogy and geopolitical features which have always fostered the mutual support for industrial, economic, and technological development. Turkey’s foreign policy has evolved with the changing dynamics of international relations for promoting cordial bilateral ties with Azerbaijan. Bilateral trade between these countries has provided a solid foundation for reciprocity and preliminaries for maintaining the balance. The primary catalyst of the trade growth trajectory in Azerbaijan has been the earning from energy resources but the role of Azerbaijan’s FDI inflows in Turkey has also been a strategic calculus in its flourishing trade. To date, the ties between Turkey and Azerbaijan have remained cordial, however, according to economists and international relations professionals, the relationship has undergone qualitative changes. In this study, an in-depth analysis of the bilateral relations between Turkey and Azerbaijan has been conducted to identify the trajectory of evolution, success indicators, and the associated challenges.","PeriodicalId":491192,"journal":{"name":"Eurasian Journal of Social Sciences","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135649340","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0