Jurnal Manajemen Pelayanan Kesehatan (The Indonesian Journal of Health Service Management)最新文献

{"title":"PENGARUH IMPLEMENTASI REKAM MEDIS ELEKTRONIK TERHADAP WAKTU TUNGGU RAWAT JALAN REGULER DI RS HERMINA SOLO","authors":"None Fitri Ayu Rachmawati, None Guardian Yoki Sanjaya, None Firman","doi":"10.22146/jmpk.v26i2.8645","DOIUrl":"https://doi.org/10.22146/jmpk.v26i2.8645","url":null,"abstract":"Background: Patient complaints related to the long waiting time for medical record files in the outpatient installation of regular polyclinics at Hermina Solo Hospital increased from January to June 2022, and the average patient waiting time was 3 hours and 30 minutes in the same period.","PeriodicalId":488903,"journal":{"name":"Jurnal Manajemen Pelayanan Kesehatan (The Indonesian Journal of Health Service Management)","volume":"75 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135135506","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"REKAM MEDIS ELEKTRONIK (RME) UNTUK PELAYANAN GIZI RUMAH SAKIT","authors":"Diah Ayu Ratnaningsih, None Guardian Yoki Sanjaya, None Adhiyanti Asikin","doi":"10.22146/jmpk.v26i2.8557","DOIUrl":"https://doi.org/10.22146/jmpk.v26i2.8557","url":null,"abstract":"Background: Electronic Medical Record (EMR) is mandatory for the healthcare provider in Indonesia. EMR were also developed for medical support services such as nutrition services. EMR application for nutrition services consists of nutrition assessment forms and patient-integrated clinical development records.Objective: To determine factors that influence the implementation of EMR for hospital nutrition services.Methods: This research is qualitative research with a single-case holistic design. The research location was in Instalasi Gizi RSUD Dr. Soetomo, from May to June 2023. The data collecting method was using in depth-interview and focus group discussions. Participants were selected using purposive sampling. Data was analyzed based on the Human, Organization, and Technology (HOT)–Fit Framework.Results: This research showed that the main factor influencing the success of EMR implementation for hospital nutrition is the digital competencies of the staff. These competencies could be increased by giving some training to the staff. Another essential factor is that organization should support by providing Standard Operating Procedures (SOPs) for EMR implementation and technical support from the Information Technology (IT) team. IT team has the responsibility to handle complaints and problems about EMR. Facilities such as computers and Local Area Networks (LAN) should be sufficient to make EMR implementation run well. The interface and features of EMR should answer the needs of the staff. So, staff would feel EMR is beneficial to help them finish their work, and they would show their acceptance toward this EMR.Conclusions: The success of EMR implementation for hospital nutrition services is determined by several factors like staff digital competencies, organizational support, and provision of computers and LAN for implementing EMR. Positive perception about the benefit of EMR encouraged the increase of EMR utilization in hospitals.","PeriodicalId":488903,"journal":{"name":"Jurnal Manajemen Pelayanan Kesehatan (The Indonesian Journal of Health Service Management)","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135135296","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"IMPLEMENTASI LEAN THINKING UNTUK MENURUNKAN WAKTU TUNGGU PELAYANAN OBAT DI INSTALASI FARMASI RAWAT JALAN, RUMAH SAKIT PANTI RINI","authors":"Denny Widhiyanto Yanong, None Erna Kristin, None Firman","doi":"10.22146/jmpk.v26i2.8671","DOIUrl":"https://doi.org/10.22146/jmpk.v26i2.8671","url":null,"abstract":"Background: Panti Rini Hospital is trying to improve service quality, one of which is in the Outpatient Pharmacy Installation.","PeriodicalId":488903,"journal":{"name":"Jurnal Manajemen Pelayanan Kesehatan (The Indonesian Journal of Health Service Management)","volume":"74 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135135504","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"HUBUNGAN KUALITAS PELAYANAN KESEHATAN GIGI DAN MULUT DENGAN TINGKAT KEPUASAN PASIEN DAN DISPARITAS KEPUASAN PASIEN DI PUSKESMAS KABUPATEN PEMALANG","authors":"None Putri Awwalia Abdul Latif, Hanevi Djasri","doi":"10.22146/jmpk.v26i2.8718","DOIUrl":"https://doi.org/10.22146/jmpk.v26i2.8718","url":null,"abstract":"Background: Patient satisfaction is one of the key components in various healthcare service parameters as patient feedback can be a measure of healthcare service quality.","PeriodicalId":488903,"journal":{"name":"Jurnal Manajemen Pelayanan Kesehatan (The Indonesian Journal of Health Service Management)","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135135508","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"KOMITMEN ORGANISASI DAN KEINGINAN BERPINDAH KERJA KARYAWAN PADA RUMAH SAKIT IBU DAN ANAK BUNDA BAHAGIA","authors":"Hilda Mutia Hanum, Andreasta Meliala","doi":"10.22146/jmpk.v26i2.8666","DOIUrl":"https://doi.org/10.22146/jmpk.v26i2.8666","url":null,"abstract":"Background: A frequent phenomenon in human resources (HR) is that many employees leave their jobs (turnover).","PeriodicalId":488903,"journal":{"name":"Jurnal Manajemen Pelayanan Kesehatan (The Indonesian Journal of Health Service Management)","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135135505","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"EVALUASI KESELAMATAN DAN KESEHATAN KERJA DI BAGIAN FILLING PUSKESMAS MLATI II SLEMAN","authors":"Syarah Mazaya Fitriana, None Agung Dwi Saputra, None Hery Setiyawan, None Asti Febriana","doi":"10.22146/jmpk.v26i1.7713","DOIUrl":"https://doi.org/10.22146/jmpk.v26i1.7713","url":null,"abstract":"Background: Occupational Health and Safety (K3) is an effort to guarantee safety and improve the health status of workers/laborers by preventing accidents and occupational diseases, controlling hazards in the workplace, and improving health, treatment and rehabilitation. Occupational Health and Safety efforts concern the workforce, work methods/methods, work tools, work processes and work environment. In the filling room at the Mlati II Health Center, the wooden shelves for storage at the Mlati II Health Center were too tall compared to the heights of some officers, so officers had difficulty accessing medical record files. The storage space for medical record files is still narrow, so it needs to be reviewed according to occupational health and safety standards.Objective: This study aims to describe the implementation of occupational safety and health in the Mlati II Health Center filling division. Method: This is qualitative descriptive research with a case study design. The subjects of this study were 3 medical record officers and 1 OSH team. The object of this research is the implementation of K3 and the filling room of the Mlati II Health Center. Data were collected by passive participatory observation and semi-structured interviews with informants.Results: The observation results show that the space for movement is still too narrow. The distance between the shelves for storing medical record files is 43 cm, 51 cm, 70 cm and 90 cm. Room temperature and humidity are still below standard. Lighting in both filling rooms is still below the standard set by the Minister of Health. And the noise level in the filling room is in accordance with the standards. The filling room was clean, but some documents were still dusty; there were no K3 signs and standard operating procedures related to occupational safety and health. Efforts to prevent fires in the Mlati II Health Center filling room are quite good, with the fire extinguisher in the filling room area.Conclusion: There is still a discrepancy in the filling room regarding security and work safety for storage officers.","PeriodicalId":488903,"journal":{"name":"Jurnal Manajemen Pelayanan Kesehatan (The Indonesian Journal of Health Service Management)","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135887788","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}