Jurnal Ilmiah Bisnis Elektronik最新文献

ANALISIS PENGARUH SERVQUAL TERHADAP KEPUASAN PELANGGAN PT. AMARTHA MANUNGGAL PRIMA CABANG PANGKALPINANG (STUDI KASUS PADA ID EXPRESS CABANG PANGKALPINANG) 分析服务质量对客户满意度的影响 Amartha Manunggal prima Pangkalpinang 分行（ID EXPRESS Pangkalpinang 分行案例研究）

Jurnal Ilmiah Bisnis Elektronik Pub Date : 2023-11-08 DOI: 10.61533/jinbe.v3i1.327

Angeline Putri Anne, None Zamhari, Gayatria Oktalina

{"title":"ANALISIS PENGARUH SERVQUAL TERHADAP KEPUASAN PELANGGAN PT. AMARTHA MANUNGGAL PRIMA CABANG PANGKALPINANG (STUDI KASUS PADA ID EXPRESS CABANG PANGKALPINANG)","authors":"Angeline Putri Anne, None Zamhari, Gayatria Oktalina","doi":"10.61533/jinbe.v3i1.327","DOIUrl":"https://doi.org/10.61533/jinbe.v3i1.327","url":null,"abstract":"The research method uses a quantitative descriptive approach. The data collected by distributing questionnaires to 93 respondents in this study were Pangkalpinang ID Express customers. The sample is determined by using purposive sampling technique. Data analysis used Validity Test, Reliability Test, Classical Assumption Test, Multiple Linear Regression Test, Simultaneous Test (F Test), and Partial Test (t Test) which were processed with JASP.  The results show (1) Tangibles had no partial effect on customer satisfaction with a significance value of 0.815 > 0.05 and a tcount value of 0.235 < a ttable value of 1.66235. (2) Reliability has a partial effect on customer satisfaction with a significance value of 0.040 <0.05 and a tcount of 2.090 > of a ttable value of 1.66235. (3) Responsiveness has a partial effect on customer satisfaction with a significance value of <.001 <0.05 and a tcount of 4.431 > of a ttable value of 1.66235. (4) Assurance has no partial effect on customer satisfaction with a significance value of 0.124 > of 0.05 and a tcount of 1.552 235 < of a ttable value of 1.66235. (5) Empathy has a partial effect on customer satisfaction with a significance value of <.001 <0.05 and a tcount of 4.693 > of a ttable value of 1.66235. (6) Tangibles, Reliability, Responsiveness, Assurance, Empathy simultaneously influence customer satisfaction with a significance value of 0.001 <0.05 and fcount value 52.205 > than ftable value 2.71.","PeriodicalId":485813,"journal":{"name":"Jurnal Ilmiah Bisnis Elektronik","volume":" 40","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135341090","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

ANALISIS PENGARUH KUALITAS PELAYANAN, CITRA PERUSAHAAN, DAN KEPUASAN, TERHADAP LOYALITAS (STUDI KASUS PADA PT. MNC SEKURITAS PANGKALPINANG 分析服务质量、企业形象和满意度对忠诚度的影响(一个涉及跨国证券的案例研究)

Jurnal Ilmiah Bisnis Elektronik Pub Date : 2023-11-03 DOI: 10.61533/jinbe.v3i1.313

Alvonsus Niko Sella, None Zamhari, Fery Panjaitan

引用次数: 0

ANALISIS KINERJA KEUANGAN DENGAN MENGUKUR TINGKAT KESEHATAN BANK MENGGUNAKAN METODE RISK PROFILE, GOOD GOVERNANCE, EARNINGS, AND CAPITAL (RGEC) (STUDI KASUS PADA PT BANK TABUNGAN NEGARA (PERSERO) TBK) 通过使用风险评估、良好治理、EARNINGS和CAPITAL (RGEC)(案例研究PT state储蓄银行TBK)对银行健康状况进行分析。

Jurnal Ilmiah Bisnis Elektronik Pub Date : 2023-11-03 DOI: 10.61533/jinbe.v3i1.316

Vanessa Putri, Yunita Maharani, Hendarti Tri Setyo Mulyani

{"title":"ANALISIS KINERJA KEUANGAN DENGAN MENGUKUR TINGKAT KESEHATAN BANK MENGGUNAKAN METODE RISK PROFILE, GOOD GOVERNANCE, EARNINGS, AND CAPITAL (RGEC) (STUDI KASUS PADA PT BANK TABUNGAN NEGARA (PERSERO) TBK)","authors":"Vanessa Putri, Yunita Maharani, Hendarti Tri Setyo Mulyani","doi":"10.61533/jinbe.v3i1.316","DOIUrl":"https://doi.org/10.61533/jinbe.v3i1.316","url":null,"abstract":"This study aims to analyze the financial performance of PT Bank Tabungan Negara (Persero) Tbk by measuring the health level of banks using the RGEC method (Risk Profile, Good Corporate Governance, Earnings, and Capital) in accordance with Bank Indonesia Regulation No. 13/PBI/2011. This type of research is quantitative research and uses secondary data sources in the form of annual reports from PT Bank Tabungan Negara (Persero) Tbk for 5 years, from 2018 to 2022 downloaded from the Bank BTN website. The analysis technique used in this research is descriptive with the method of risk profile, good corporate governance, profitability and capital (RGEC). The results of this study are expected to contribute more comprehensively in weighing and making the right management decisions for PT Bank Tabungan Negara (Persero) Tbk in the future from seeing how their financial performance and bank health over the past 5 years. The results showed that PT Bank Tabungan Negara (Persero) Tbk for the period 2018-2022 was ranked second with a healthy predicate, which shows that the financial performance of PT Bank Tabungan Negara (Persero) Tbk over the past 5 years has been good and Bank BTN is considered capable of dealing with significant negative influences from changes in business conditions and other external factors.","PeriodicalId":485813,"journal":{"name":"Jurnal Ilmiah Bisnis Elektronik","volume":"22 5","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135874687","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

ANALISIS PENGARUH KUALITAS PELAYANAN, LOKASI, HARGA SERVICE TERHADAP KEPUASAN PELANGGAN DI BENGKEL MOTOR COMS 分析服务质量、位置、服务价格对客户满意度的影响

Jurnal Ilmiah Bisnis Elektronik Pub Date : 2023-11-02 DOI: 10.61533/jinbe.v3i1.311

Vallen Gennysia Claudia, Fery Panjaitan, None Zamhari

{"title":"ANALISIS PENGARUH KUALITAS PELAYANAN, LOKASI, HARGA SERVICE TERHADAP KEPUASAN PELANGGAN DI BENGKEL MOTOR COMS","authors":"Vallen Gennysia Claudia, Fery Panjaitan, None Zamhari","doi":"10.61533/jinbe.v3i1.311","DOIUrl":"https://doi.org/10.61533/jinbe.v3i1.311","url":null,"abstract":"This research was entitled: “Analisis Pengaruh Kualitas Pelayanan, Lokasi, Harga service Terhadap Kepuasan Pelanggan di Bengkel Motor Coms”. The purpose of this study was to determine the effect of direct marketing on purchasing decisions either simultaneously or partially. This research was conducted from January 2023 to June 2023. The method used in this study is descriptive with a quantitative approach with the aim of finding the relationship between the independent variables (Service Quality, Location, Service Price.) and the dependent variable (Customer Statisfaction) using a statistical formula. While the statistical formula used to test the hypothesis of Multiple Linear Analysis. The sample in this study amounted to 94 people. The results of the study prove that: (1) Service quality has an effect on Customer Statisfaction,tcount value is 2.704 greater than the ttable 1.98667.(2) Location does not affect Customer Statisfaction value of tcount -1523 is smaller than ttable 1.98667. (3) Service price has an effect on Customer Statisfaction,tcount value is 3.470 greater than the ttable 1.98667.","PeriodicalId":485813,"journal":{"name":"Jurnal Ilmiah Bisnis Elektronik","volume":"28 7","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135975341","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

ANALISIS PENGARUH SISTEM PENGENDALIAN INTERNAL TERHADAP KINERJA KARYAWAN PADA PT. ENSEVAL PUTERA MEGATRADING, TBK CABANG PANGKALPINANG 分析内部控制系统对MEGATRADING son ENSEVAL、TBK分支机构员工表现的影响

Jurnal Ilmiah Bisnis Elektronik Pub Date : 2023-11-02 DOI: 10.61533/jinbe.v3i1.297

None Yori, None Novika, Fery Panjaitan

{"title":"ANALISIS PENGARUH SISTEM PENGENDALIAN INTERNAL TERHADAP KINERJA KARYAWAN PADA PT. ENSEVAL PUTERA MEGATRADING, TBK CABANG PANGKALPINANG","authors":"None Yori, None Novika, Fery Panjaitan","doi":"10.61533/jinbe.v3i1.297","DOIUrl":"https://doi.org/10.61533/jinbe.v3i1.297","url":null,"abstract":"This study uses primary data with quantitative descriptive. The data used in this study is in the form of questionnaires to 52 employees. The sampling technique is the same as the total population at PT. Enseval Putera Megatrading, Tbk Pangkalpinang Branch. The data analysis method used is descriptive statistics with hypothesis testing using multiple linear regression processed with JASP. The results of the study show (1) Control Environment has no partial effect on employee performance with a significance value of 0.813. (2) Risk assessment has no partial effect on employee performance with a significance value of 0.239. (3) Control activities have no partial effect on employee performance with a significance value of 0.230. (4) Information and Communication has no partial effect on employee performance with a significance value of 0.968. (5) Monitoring has a partial effect on employee performance with a significance value of 0.020. (6) Control Environment, Risk Assessment, Control Activities, Information and Communication and Monitoring have a simultaneous effect with a significance value of 0.001.","PeriodicalId":485813,"journal":{"name":"Jurnal Ilmiah Bisnis Elektronik","volume":"28 9‐10","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135975339","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

PENGGUNAAN LABA, ARUS KAS DAN LEVERAGE UNTUK MEMPREDIKSI KONDISI KEUANGAN FINANCIAL DISTRESS PADA PERUSAHAAN SEKTOR TRASPORTASI YANG TERDAFTAR DI BURSA EFEK INDONESIA PERIODE 2015-2021 (STUDI KASUS PT GARUDA INDONESIA) 利用利润、现金流和杠杆量来预测在印尼证券交易所上市的印尼企业交通压力金融状况(案例研究PT GARUDA INDONESIA)

Jurnal Ilmiah Bisnis Elektronik Pub Date : 2023-11-02 DOI: 10.61533/jinbe.v3i1.307

Sherly Marcella Sadili, Yunita Maharani, None Medinal

引用次数: 0

ANALISIS PENGARUH EARNING PER SHARE DAN DEVIDEN PAYOUT RATIO TERHADAP HARGA SAHAM (STUDI KASUS PADA PERUSAHAAN UNITED TRACTORS TBK) 分析每股收益和派息率（对联合拖拉机公司的研究）

Jurnal Ilmiah Bisnis Elektronik Pub Date : 2023-11-01 DOI: 10.61533/jinbe.v3i1.295

Meiriki Yordan, Ryan Hasianda Tigor, Deara Shinta Lestari

{"title":"ANALISIS PENGARUH EARNING PER SHARE DAN DEVIDEN PAYOUT RATIO TERHADAP HARGA SAHAM (STUDI KASUS PADA PERUSAHAAN UNITED TRACTORS TBK)","authors":"Meiriki Yordan, Ryan Hasianda Tigor, Deara Shinta Lestari","doi":"10.61533/jinbe.v3i1.295","DOIUrl":"https://doi.org/10.61533/jinbe.v3i1.295","url":null,"abstract":"This research was entitled: “Analisis Pengaruh Earning Per Share dan Deviden Payout Ratio Terhadap Harga Saham (Studi Kasus Pada Perusahaan United Tractors Tbk)”. This study aims to determine the effect of Earning Per Share (EPS) and Dividend Payout Ratio (DPR) on share prices in the United Tractors Tbk company for the 2008-2022 period. This study uses secondary data with the documentation method and processed with the JASP tool to test the multiple linear regression hypothesis. The results showed (1) Earning Per Share has a partial effect on stock prices, a significance value of 0.010 is less than 0.05 and a t count value of 3.039 is greater than a t table value of 2.17881. (2) The dividend payout ratio has no partial effect on stock prices, with a significance value of 0.175 is greater than 0.05 and the t count value is 1.441, which is less than the t table value of 2.17881. (3) Earning Per Share and Dividend Payout Ratio simultaneously influence the significance value of 0.027 which is less than 0.05 and the f count value is 4.970 which is greater than the f table value of 3.89.","PeriodicalId":485813,"journal":{"name":"Jurnal Ilmiah Bisnis Elektronik","volume":"71 4","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135515322","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

ANALISIS SISTEM PENGENDALIAN INTERNAL PADA PENGELUARAN DANA KAS KECIL (STUDI KASUS PT. SUMBER BAHAGIA KARGO EKSPRESS) 对小型现金支出的内部控制系统分析(PT.快乐货物流动案例研究)

Jurnal Ilmiah Bisnis Elektronik Pub Date : 2023-02-11 DOI: 10.61533/jinbe.v3i1.296

Yolanda Natalia, None Novika, Ryan Hasianda Tigor

引用次数: 0