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EVALUATION OF SERVICES RECEIVED IN HEALTHCARE INSTITUTIONS 对保健机构提供的服务进行评估
11th International Scientific Conference “Business and Management 2020” Pub Date : 2023-05-12 DOI: 10.3846/bm.2023.1048
Alma Čerkauskienė, Ieva Meidutė-Kavaliauskienė
{"title":"EVALUATION OF SERVICES RECEIVED IN HEALTHCARE INSTITUTIONS","authors":"Alma Čerkauskienė, Ieva Meidutė-Kavaliauskienė","doi":"10.3846/bm.2023.1048","DOIUrl":"https://doi.org/10.3846/bm.2023.1048","url":null,"abstract":"Ongoing global changes and rapid changes in situations lead not only to a change in business organization models but also to restructuring the supply systems themselves. This is especially relevant when analyzing the healthcare system since the supply chain must be flexible and resistant to unforeseen events; the best example is the Covid-19 situation. It is necessary to pay attention to the fact that the main focus in the health care system is and must be directed to the user of the service, i.e. the client/patient, the satisfaction of his needs, which means that the service provided must meet the client’s expectations. This article will examine how consumers perceive the services they receive in certain healthcare facilities. A standardized quality assessment questionnaire, Servqual, was used for data collection. The results are processed using statistical research methods. The results are expected to help analyze the critical points of the health system’s service supply chain, thereby improving service delivery quality.","PeriodicalId":484485,"journal":{"name":"11th International Scientific Conference “Business and Management 2020”","volume":"214 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135382857","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
THE ASSESSMENT OF LOGISTICS SECTOR ROLE ON EU-27 ECONOMIC GROWTH DURING COVID-19 PANDEMIC 新冠肺炎疫情期间物流行业对欧盟27国经济增长的作用评估
11th International Scientific Conference “Business and Management 2020” Pub Date : 2023-05-11 DOI: 10.3846/bm.2023.1090
Žaneta Karazijienė, Miglė Eleonora Černikovaitė
{"title":"THE ASSESSMENT OF LOGISTICS SECTOR ROLE ON EU-27 ECONOMIC GROWTH DURING COVID-19 PANDEMIC","authors":"Žaneta Karazijienė, Miglė Eleonora Černikovaitė","doi":"10.3846/bm.2023.1090","DOIUrl":"https://doi.org/10.3846/bm.2023.1090","url":null,"abstract":"This study focuses on evaluation the role of logistics and transport industry on the economic growth of EU-27 during the COVID-19 pandemic. The evaluation found a positive correlation between government spending to transport infrastructure, employment level, and freight transportation by road, railway and economic growth. Regression analyses showed that in 2019 the impact of logistics industry and economic growth of EU-27 countries insignificant, and in 2020 – statistically significant between public expenditure, employment rate in EU-27 economies. This study also found that some variables, such as the length of rail freight and transportation by air did not have a significant impact on economic growth of EU-27 during pandemics.","PeriodicalId":484485,"journal":{"name":"11th International Scientific Conference “Business and Management 2020”","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135527297","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
UNIVERSAL BASIC INCOME ECONOMIC AND SOCIAL PRECONDITIONS 全民基本收入是经济和社会的先决条件
11th International Scientific Conference “Business and Management 2020” Pub Date : 2023-05-11 DOI: 10.3846/bm.2023.1085
Emilija Webster, Daiva Andriušaitienė, Laima Okunevičiūtė Neverauskienė
{"title":"UNIVERSAL BASIC INCOME ECONOMIC AND SOCIAL PRECONDITIONS","authors":"Emilija Webster, Daiva Andriušaitienė, Laima Okunevičiūtė Neverauskienė","doi":"10.3846/bm.2023.1085","DOIUrl":"https://doi.org/10.3846/bm.2023.1085","url":null,"abstract":"Economic uncertainty accelerated the debate on how to improve welfare and provide basic standards of living in case of job loss. Although various welfare programs have been introduced, most matured to more mainstream economic consideration – Universal Basic Income (UBI). Purpose of the article – to analyse UBI economic and social preconditions. Tasks of the article: analyse the scientific literature and statistic data on UBI implementation based on economic and social aspects, discuss emerging questions and trials around the world. Research question: universality of the UBI model in differently economically developed countries.","PeriodicalId":484485,"journal":{"name":"11th International Scientific Conference “Business and Management 2020”","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135527732","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
AN OVERVIEW OF CIRCULAR ECONOMY-BASED PERFORMANCE MEASUREMENT SYSTEM FOR SMES 基于循环经济的中小企业绩效评估体系综述
11th International Scientific Conference “Business and Management 2020” Pub Date : 2023-05-11 DOI: 10.3846/bm.2023.1072
Yeva Shchudlak, Aurelija Ulbinaitė
{"title":"AN OVERVIEW OF CIRCULAR ECONOMY-BASED PERFORMANCE MEASUREMENT SYSTEM FOR SMES","authors":"Yeva Shchudlak, Aurelija Ulbinaitė","doi":"10.3846/bm.2023.1072","DOIUrl":"https://doi.org/10.3846/bm.2023.1072","url":null,"abstract":"Nowadays, as the topic of environmental sustainability has become more relevant due to growing global challenges, the role of the circular economy has gained immense popularity in business. The essence of the concept of circularity, proposed in the 1960s by the American economist Kenneth E. Boulding (Boulding, 1966), is to turn end-of-life goods into resources for others by closing the cycles in industrial ecosystems and minimizing waste. Even though many studies have been carried out, there is still a rather fragmented, unclear basis for measuring and assessing circular economy performance when applying it in the business field. Therefore, the purpose of this article is, after examining a procedure for assessing circular economy in business field, to systemise sustainability assessment methods and measurement indicators in SMEs. The results of the study demonstrate how management methods such as the Plan-Do-Check-Act cycle are linked to the effectiveness of using circular economy-based measurement via clearly set procedures and indicators.","PeriodicalId":484485,"journal":{"name":"11th International Scientific Conference “Business and Management 2020”","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135528027","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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