Journal of Sustainable Business and Economics最新文献

Strategy, Ownership, and Performance of Firms in India: A Study of Manufacturing and Service Industries in India 印度企业的战略、所有权和绩效：印度制造业和服务业研究

Journal of Sustainable Business and Economics Pub Date : 2024-03-14 DOI: 10.30564/jsbe.v7i1.5879

Rahul Gupta Choudhury

{"title":"Strategy, Ownership, and Performance of Firms in India: A Study of Manufacturing and Service Industries in India","authors":"Rahul Gupta Choudhury","doi":"10.30564/jsbe.v7i1.5879","DOIUrl":"https://doi.org/10.30564/jsbe.v7i1.5879","url":null,"abstract":"Purpose: There is considerable interest among academicians as well as practitioners in strategic differences between foreign-owned firms and domestic businesses. Linked with this is the question of whether there is a relationship between strategy and performance. This paper primarily concentrates on the differences in strategy pursued by foreign-owned firms and domestic firms. Methodology: A questionnaire was constructed. It was administered to senior level managers of reputable firms. The comprehensive list of managers was obtained from various databases including that of the Confederation of Indian Industry (CII). Responses to the questionnaire were received in two phases. The questionnaire was sent again after a fortnight of sending it the first time. None of the respondents asked for any clarification during their responses to the questionnaire. Findings: Results of analysis of the responses obtained clearly showed the differences in strategy between the two sets of firms. In the overall perspective, foreign-owned firms are much more holistic in their approach, whereas the domestic firms are quite narrow in their outlook—the domestic firms primarily concentrate on resources and how to add customers in order to survive and grow. The concept of investing in R & D, which is a prime parameter of strategy for foreign-owned firms, is completely absent in the case of domestic firms. As a result, factors affecting performance are far more widespread for foreign-owned firms than it is for domestic firms. Originality: While the comparison has been made between FOB and DOB, the differences in strategy have never been investigated before.","PeriodicalId":476708,"journal":{"name":"Journal of Sustainable Business and Economics","volume":"25 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140243020","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Human Capital Formation and Territorial Governance at the Heart of Building a Skill's Local Economy: The Exemplarity of Corsica 人力资本形成和领土治理是建设技能型地方经济的核心：科西嘉的典范

Journal of Sustainable Business and Economics Pub Date : 2024-02-26 DOI: 10.30564/jsbe.v7i1.6181

Christophe Storai

引用次数: 0

How Corporate Social Responsibility Impacts Employee Identification, Psychological Benefit, and Customer Orientation in Hospitality Industry? 企业社会责任如何影响酒店业员工认同、心理利益和顾客导向?

Journal of Sustainable Business and Economics Pub Date : 2023-10-31 DOI: 10.30564/jsbe.v6i4.5778

Rameesha Abbas, Ahsan Siddiqui, Kashif Saleem

{"title":"How Corporate Social Responsibility Impacts Employee Identification, Psychological Benefit, and Customer Orientation in Hospitality Industry?","authors":"Rameesha Abbas, Ahsan Siddiqui, Kashif Saleem","doi":"10.30564/jsbe.v6i4.5778","DOIUrl":"https://doi.org/10.30564/jsbe.v6i4.5778","url":null,"abstract":"The literature supports the notation that corporate social responsibility (CSR) plays a vital role in engaging consumers and establishing strong relationships with the organizations. However, CSR needs to be comprehensively studied as internal marketing to motivate employees to improve customer services by fulfilling their needs. Accordingly, the current study determines the impact of CSR congruence and efficacy on employee-customer identification, psychological benefit, and customer orientation in the hospitality industry of Pakistan. The data from 276 frontline employees were collected using a purposive sampling technique through self-administered questionnaires and structural equation modeling was used to test the research hypotheses. The results found that perceived CSR congruence has a stronger impact on employee-customer identification, while CSR efficacy has a relatively stronger relationship with psychological job benefits and customer orientation. This study provides a significant contribution to the extant literature on using CSR as an internal marketing strategy to improve the frontline employees’ ability to satisfy external stakeholders, i.e., customers.","PeriodicalId":476708,"journal":{"name":"Journal of Sustainable Business and Economics","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135976669","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Impact of Leadership on the Growth of ICT Companies 领导力对ICT公司成长的影响

Journal of Sustainable Business and Economics Pub Date : 2023-09-20 DOI: 10.30564/jsbe.v6i4.5874

Mitra Madanchian, Hamed Taherdoost

引用次数: 0