Endah Anisa Rahma, Muhammad Gustian Safrilla, Jusnaini Hasni, Ana Elvia Jakfar, Refanja Rahmatillah
{"title":"Error Analysis On The Use of Simple Past Tense Among The Second Year Students Of SMP Inshafuddin Banda Aceh","authors":"Endah Anisa Rahma, Muhammad Gustian Safrilla, Jusnaini Hasni, Ana Elvia Jakfar, Refanja Rahmatillah","doi":"10.30587/innovation.v5i1.8010","DOIUrl":"https://doi.org/10.30587/innovation.v5i1.8010","url":null,"abstract":"Tense is a part of grammar unit that must be mastered by L2 learners. For some L2 learners, the simple past tense is considered as a challenging tense to learn. This issue can be seen on the test given to the students at SMP Inshafuddin Banda Aceh. Hence, this study aimed to find out the common errors produced by second-year students and errors described on the frequency occurrence of the errors made among students on the use of simple present at SMP Inshafuddin Banda Aceh. The study used descriptive qualitative and descriptive quantitative research methods and employed purposive sampling technique to collect the data. There were 45 second-year students of SMP Inshafuddin Banda Aceh participated in the study. The data was collected by giving a writing test to the students. There were two types of the test; identification and identification of errors. Next, the data collected was analyzed by forming a reconstruction of sentence correction in the target language; identifying the errors, and classifying the errors. The findings of the study presented that the most common error made by students on the use of simple past tense is misformation. Meanwhile, the frequency of errors on the use of simple past tense shows that the most common error types are on the error of misformation. Two types of errors identified as the most difficult items are errors of addition and errors of misformation where these types were categorized as “fair”. Meanwhile, errors of omission and errors of misordering were categorized as “good”.","PeriodicalId":474484,"journal":{"name":"INNOVATION RESEARCH JOURNAL","volume":"3 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141653998","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Influence Of Service Quality, Customer Satisfaction And Company Image On Customer Loyalty At PT X","authors":"Nur Lailatul Rizqiyah, Moh. Agung Surianto","doi":"10.30587/innovation.v5i1.7790","DOIUrl":"https://doi.org/10.30587/innovation.v5i1.7790","url":null,"abstract":" Tujuan penelitian ini adalah untuk mengetahui dan menganalisis bagaimana Pengaruh Kualitas Pelayanan, Kepuasan Pelanggan dan Citra Perusahaan terhadap Loyalitas Pelanggan pada PT X. Pada penelitian ini peneliti menggunakan sampel yang berjumlah 32 responden. Teknik sampling dalam penelitian ini menggunakan teknik sampling jenuh. Data dalam penelitian ini diambil menggunakan kuesioner yang diukur dengan skala likert. Penelitian ini menggunakan analisis regresi linier berganda dengan bantuan software SPSS versi 25. Hasil penelitian ini menunjukkan bahwa variabel Kualitas Pelayanan berpengaruh secara parsial terhadap variabel Loyalitas Pelanggan dengan nilai t hitung 4,300 > nilai t tabel 1,694, namun variabel Kepuasan Pelanggan dengan nilai t hitung 1,463 < nilai t tabel 1,694 dan variabel Citra Perusahaan dengan nilai t hitung 0,688 < nilai t tabel 1,694 tidak berpengaruh secara parsial terhadap variabel Loyalitas Pelanggan. Hasil penelitian ini juga menunjukkan bahwa variabel Kualitas Pelayanan, variabel Kepuasan Pelanggan dan variabel Citra Perusahaan berpengaruh secara simultan terhadap variabel Loyalitas Pelanggan.","PeriodicalId":474484,"journal":{"name":"INNOVATION RESEARCH JOURNAL","volume":" 44","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141374499","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Influence of Service Quality, Price and Delivery Accuracy on Customer Satisfaction at PT YZ","authors":"Fitria Wulandari, Moh. Agung Surianto","doi":"10.30587/innovation.v5i1.7789","DOIUrl":"https://doi.org/10.30587/innovation.v5i1.7789","url":null,"abstract":"Penelitian ini merupakan upaya untuk secara sistematis mengidentifikasi dan menganalisis faktor-faktor yang memengaruhi kepuasan pelanggan di PT YZ di Pulau Jawa. Faktor-faktor tersebut termasuk kualitas pelayanan, harga, dan ketepatan pengiriman. Metode penelitian yang digunakan adalah kuantitatif, yang memungkinkan pengukuran yang lebih objektif terhadap variabel-variabel yang diteliti. Penelitian ini menggunakan metode pengambilan sampel Slovin, menghasilkan 146 distributor sebagai sampel. Data dikumpulkan melalui kuesioner dengan skala Likert. Non Probability Sampling digunakan sesuai dengan karakteristik populasi yang relevan. Analisis dilakukan dengan regresi linier berganda menggunakan SPSS versi 25. Hasil menunjukkan variabel kualitas pelayanan dan harga tidak signifikan terhadap kepuasan pelanggan (masing-masing dengan nilai statistik 0.499 dan 0.340 > 0.05). Namun, variabel ketepatan pengiriman berpengaruh signifikan terhadap kepuasan pelanggan (nilai statistik 0.000 < 0.05), menandakan perannya yang penting dalam meningkatkan kepuasan pelanggan di PT YZ.","PeriodicalId":474484,"journal":{"name":"INNOVATION RESEARCH JOURNAL","volume":" 27","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141373346","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}