{"title":"Effects of conflicts and technostress on employees’ job performance and satisfaction in a work-from-home scheme","authors":"Mark Anthony Canlas, John Padua","doi":"10.53378/353053","DOIUrl":"https://doi.org/10.53378/353053","url":null,"abstract":"This study investigated the work-from-home (WFH) experiences of 211 customer and service representatives, along with five team leaders, employed in the five top-ranking Business Process Outsourcing (BPO) companies in Pampanga, Philippines. It examined the effects of conflicts and technostress on the employee job performance and satisfaction. The study revealed that while quantitative analysis shows that family-work conflict has a negative effect on the job performance, qualitative data suggests that the WFH scheme permits BPO employees to balance their work and family obligations, despite statistical evidence of the opposing results. While quantitative results indicate that technostress, specifically techno-pile and techno-invasion, has a negative effect on job performance and satisfaction, qualitative findings emphasize the importance of computer know-how as well as other factors when measuring BPO employees’ job satisfaction. The divergent findings between quantitative and qualitative data underscore the role of cultural, organizational, and contextual factors in shaping outcomes in WFH environments. This study underlines the difficulties of WFH relations, as well as the importance of employing a diversified approach to identifying and addressing the issues that WFH BPO employees confront. The findings of this research are vital for developing tailored interventions and shaping effective remote work policies in the BPO sector, aiming to mitigate challenges and enhance the overall WFH experience.","PeriodicalId":470691,"journal":{"name":"International journal of academe and industry research","volume":"337 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141012121","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Relationship of knowledge sharing and innovation intention on the continuous quality improvement in university setting","authors":"Niño Philip Perculeza","doi":"10.53378/353052","DOIUrl":"https://doi.org/10.53378/353052","url":null,"abstract":"This study assessed the changed knowledge sharing system and innovative intention towards continuous quality improvement in one university system in the Philippines. This descriptive study was participated by 261 faculty members of five schools of a university system. It made use of a modified questionnaire as its primary data gathering instrument, having an excellent remark of its 0.925 Cronbach’s Alpha. The data were encoded, tallied and interpreted using different statistical tools such as frequency distribution, ranking, weighted mean and F-Test, Shapiro-Wilk Test, Spearman rho, and were further analyzed and interpreted through PASW version 26 using 0.05 alpha levels. From the results, it was concluded that there has been a strong response of the university towards knowledge sharing system and its teachers possess a strong innovative intention. Further, there is a strong positive presence of continuous quality improvement practices regarding the different processes of the university system. Moreover, there is a high relationship regarding knowledge sharing system, innovative intention, and continuous quality improvement. The results of the study imply a need to develop a continuous quality improvement plan.","PeriodicalId":470691,"journal":{"name":"International journal of academe and industry research","volume":"303 9","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141012551","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Association Between Emotional Intelligence and Turnover Intention: Its Effects on Job Performance in the Banking Sector","authors":"Zakkia Uzair, Amiya Bhaumik","doi":"10.53378/353018","DOIUrl":"https://doi.org/10.53378/353018","url":null,"abstract":"Studies in the banking sector in Pakistan showed that emotional intelligence (EI) and retention of employees had been found to be essential components in the job performance. Hence, this study tries to assess the relationship between emotional intelligence and job performance and turnover intention in the Pakistani banking industry. By examining how emotional intelligence might help with employee retention and performance, it aims to address the problem of high turnover rates. A total of 190 questionnaires were distributed to employees in various banks in Peshawar and Lahore, of which 169 questionnaires were collected back with a return rate of 89. Using AMOS version 26, the model was tested using a two-stage SEM methodology; first, the measurement model was used to assess the validity and reliability of the instrument, and then the structural model was estimated. The findings revealed that there was a positive and significant connection between EI and job performance, the relationship of turnover intention was found to be negative and significantly linked to EI. The results further show a positive but insignificant relationship between turnover intention and job performance. The results imply the prioritization of EI development among bank employees. This can be achieved through training and development programs that focus on improving emotional awareness, emotional regulation, empathy, and social skills.","PeriodicalId":470691,"journal":{"name":"International journal of academe and industry research","volume":"7 11","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138594243","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Influence of Financial Slack on Firm Innovativeness: The Moderating Role of Board Size","authors":"A. A. P. Agung, Mirah Purnama","doi":"10.53378/353016","DOIUrl":"https://doi.org/10.53378/353016","url":null,"abstract":"This study aims to investigate the influence of financial slack on firm innovativeness, with board of commissioners and the board of directors as moderating variables. The population of this study consists of 61 companies listed in the Indonesian Stock Exchange, but during the course of the research, some companies were eliminated due to incomplete relevant data from year 2016 to 2021. After the statistical analysis and modelling, this study found that financial slack does not influence firm innovativeness. Similarly, the moderating variables, board of commissioners and the board of directors, also do not moderate the influence of financial slack on firm innovativeness. Hence, the results contradict the hypothesized relationships. This study argues that these findings might be influenced by the economic conditions in Indonesia at that time of the COVID-19 pandemic. As a result, companies shifted their focus and priorities, placing a higher emphasis on the financial health and risk management of the company rather than using excess resources to enhance corporate innovation. While this study is limited to the available sample size, as not all companies allocate their funds for innovation activities, its novelty lies in the inclusion of the board of commissioners and the board of directors as moderating variables in examining the influence of financial slack on firm innovativeness. As such, the research model and findings contribute to the diversity of existing research outcomes on similar topics.","PeriodicalId":470691,"journal":{"name":"International journal of academe and industry research","volume":"13 8","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138597055","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Impact of Green Pricing and Green Promotion on Buying Behaviour of Hypermarket Consumers","authors":"Asim Mehmood, Amiya Bhaumik","doi":"10.53378/353021","DOIUrl":"https://doi.org/10.53378/353021","url":null,"abstract":"Consumer buying behaviour (CBB) in Pakistani hypermarkets can be influenced by green pricing and green promotion by providing environmentally friendly products at competitive prices. This study intends to examine how green pricing and green promotion affect consumer buying decisions in Pakistani hypermarkets. A total of 185 questionnaires out of 220 were retrieved, with an 84% return rate, from different hypermarkets in Peshawar, Pakistan. AMOS 28 was employed to perform advanced structural equation modelling (SEM) analysis enabling a comprehensive examination of the relationships between green marketing practices, including green promotion and green pricing, and CBB. The measurement model was utilized to evaluate the instrument’s reliability and validity before the structural model was determined. The outcome showed that green pricing and promotion had a positive and significant association. Green pricing also had a substantial impact on CBB. The findings also point to a considerable and favorable influence of green promotion on CBB. Because the study is limited to the Peshawar area, it may not be able to extrapolate its findings to other contexts. In addition, the study only considers the effect of green pricing and promotion on customer behaviour ignoring other factors like personal views and attitudes that can also influence consumer behavior.","PeriodicalId":470691,"journal":{"name":"International journal of academe and industry research","volume":"6 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138596936","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Moderation Effects of Meagre Information Between Promotions and Usage of Traditional Medicine","authors":"S. Nabachwa, N. Kamukama","doi":"10.53378/353023","DOIUrl":"https://doi.org/10.53378/353023","url":null,"abstract":"Underpinned by the attribution theory, this study examines the moderating effect of meagre information in the relationship between promotions and consumer usage of traditional medicine (TM) in Central Uganda. Traditional medicine is trendy despite efficacious concerns raised by various empirical studies. While extant literature presents several motivations for the newfound TM patronage, more is needed to discuss the role of promotions in this regard. Relatedly, the literature needs to include the contribution of meagre information and how it moderates the relationship between TM promotion and consumer usage. Using Cochran, a sample of 369 TM users was drawn from the cosmopolitan districts of Central Uganda. SPSS 25.0 and Amos 22.0 were used to clean and analyse the data, while Andrew Hayes 3.5 was used to test for moderation. The Johnson-Neyman test showed that increasing meagre information to -2.2503 creates an effect; at this point, TM promotions on consumer usage are moderated. The study concludes that the potential for inconsistencies, inadequacies and incompleteness in information related to traditional medicine is immense. Whilst the Ugandan government is still challenged to provide ideal regulatory frameworks to ensure THPs’ conformity to required safety, quality, and efficacy standards, they should make efforts to license and certify all THPs. Concerned regulatory bodies like the Uganda National Drug Authority and Uganda Communications Commission should regulate TM media communications to prevent the uneducated exaggeration of TM safety issues. They should streamline information disclosure to TM consumers and prohibit unbalanced public advertisements.","PeriodicalId":470691,"journal":{"name":"International journal of academe and industry research","volume":"71 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138596190","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}