{"title":"Implementierung","authors":"B. Schenk, C. Schneider","doi":"10.1007/978-3-8348-9280-5_6","DOIUrl":"https://doi.org/10.1007/978-3-8348-9280-5_6","url":null,"abstract":"","PeriodicalId":431892,"journal":{"name":"Innovative Services und Prozesse für Kommunen","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128077052","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Touchpoint und Service-Design","authors":"B. Schenk, C. Schneider","doi":"10.1007/978-3-658-34091-9_4","DOIUrl":"https://doi.org/10.1007/978-3-658-34091-9_4","url":null,"abstract":"","PeriodicalId":431892,"journal":{"name":"Innovative Services und Prozesse für Kommunen","volume":"140 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127515090","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Innovative Prozessmodellierung","authors":"B. Schenk, C. Schneider","doi":"10.1007/978-3-658-34091-9_2","DOIUrl":"https://doi.org/10.1007/978-3-658-34091-9_2","url":null,"abstract":"","PeriodicalId":431892,"journal":{"name":"Innovative Services und Prozesse für Kommunen","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126919584","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Zusammenfassung und Ausblick","authors":"B. Schenk, C. Schneider","doi":"10.1007/978-3-658-34091-9_7","DOIUrl":"https://doi.org/10.1007/978-3-658-34091-9_7","url":null,"abstract":"","PeriodicalId":431892,"journal":{"name":"Innovative Services und Prozesse für Kommunen","volume":"2 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114120553","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Entwicklung eines Zukunftskonzeptes","authors":"B. Schenk, C. Schneider","doi":"10.1007/978-3-658-34091-9_5","DOIUrl":"https://doi.org/10.1007/978-3-658-34091-9_5","url":null,"abstract":"","PeriodicalId":431892,"journal":{"name":"Innovative Services und Prozesse für Kommunen","volume":"161 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114994804","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Ausgangslage und Problemstellung","authors":"B. Schenk, C. Schneider","doi":"10.1007/978-3-8350-9575-5_1","DOIUrl":"https://doi.org/10.1007/978-3-8350-9575-5_1","url":null,"abstract":"","PeriodicalId":431892,"journal":{"name":"Innovative Services und Prozesse für Kommunen","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131891776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Die Phase der Geschäftsprozesserhebung und -analyse","authors":"B. Schenk, C. Schneider","doi":"10.1007/978-3-658-34091-9_3","DOIUrl":"https://doi.org/10.1007/978-3-658-34091-9_3","url":null,"abstract":"","PeriodicalId":431892,"journal":{"name":"Innovative Services und Prozesse für Kommunen","volume":"190 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116531008","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}