iRAPA International Journal of Business Studies最新文献

Relation between Customer Interaction and Service Innovation in Brazil Firms Investigating Organization Learning from Customers 顾客互动与服务创新的关系——以巴西企业为例

iRAPA International Journal of Business Studies Pub Date : 2021-12-31 DOI: 10.48112/iijbs.v2i1.116

Mohsin Rasheed, Liu Jianhua

{"title":"Relation between Customer Interaction and Service Innovation in Brazil Firms Investigating Organization Learning from Customers","authors":"Mohsin Rasheed, Liu Jianhua","doi":"10.48112/iijbs.v2i1.116","DOIUrl":"https://doi.org/10.48112/iijbs.v2i1.116","url":null,"abstract":"The main purpose of this study is to evaluate the mediating and indirect effect of customer satisfaction and service innovation, from an organization learning perception a survey is developed in Brazil using a new data set of 190 service firms from Rio Grande do Su, State of Mato Grosso, State of Goias, State of Sao Paulo and State of Bahia. The study used cross-sectional survey design to collect primary data from individual services firms in the states of Brazil. Data was analysed with Statistical Package for the Social Science (SPSS). Results indicate that partial mediation was supported by adopting Baron and Kenny method and sobel test. The research is the first attempt to examine the customer interaction practice of service firms in an emerging market of Brazil. In addition, the atmosphere of innovation will regulate the positive relationship between customer firm interaction and organizational learning. Secondly by analysing the relationship between organizational learning and innovation performance. Thirdly it is revealed that customer firm interaction can positively promote service innovation performance by influencing the improvement of organizational learning.","PeriodicalId":426274,"journal":{"name":"iRAPA International Journal of Business Studies","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130520700","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Essential Key to Success for Hospitality Academicians in India The Requisite Focus on Morality and Veracity 印度酒店业学者成功的关键是必须注重道德和真实性

iRAPA International Journal of Business Studies Pub Date : 2021-12-31 DOI: 10.48112/iijbs.v2i1.125

V. Sharma, Arvind Hans, S. Rai

{"title":"Essential Key to Success for Hospitality Academicians in India The Requisite Focus on Morality and Veracity","authors":"V. Sharma, Arvind Hans, S. Rai","doi":"10.48112/iijbs.v2i1.125","DOIUrl":"https://doi.org/10.48112/iijbs.v2i1.125","url":null,"abstract":"There is a critical role of teaching in advancing Hospitality and Tourism Education all over the world, and a lack of honest and integrated teachers, facilitators, and professors may lead to low-skilled workers, who in turn may become liabilities to society in later stage and slow the growth of the industry. Veracity and morality need to be inculcated in Children for being value-oriented people. People having high ethics and values become responsible citizens to serve the nation. It becomes the academicians' responsibility to inculcate morality, veracity, authenticity, social responsibility, and courage to stand up for what they believe in by leading by example. Academicians must design their delivery and evaluation system in such a way so that students adhere to all quality norms. Warren Buffet advised three qualities to be a successful employee: Veracity, intelligence, and energy, and he advocates that if the employee does not have veracity, he will kill the other two. Marilyn Price –Mitchell (2015) advocates that all academicians must practice the infusion of veracity in classroom culture, and all students must be inculcated with five fundamental values: responsibility, respect, fairness, trustworthiness, and morality from the entry-level school education system.","PeriodicalId":426274,"journal":{"name":"iRAPA International Journal of Business Studies","volume":"114 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124017881","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Gastronomy and Hospitality Enterprise Image in Guiuan Eastern Samar, Philippines 菲律宾东萨马岛的美食与酒店企业形象

iRAPA International Journal of Business Studies Pub Date : 2021-12-31 DOI: 10.48112/iijbs.v2i1.101

Jordan M. Cabaguing, T. V. Lacaba

{"title":"Gastronomy and Hospitality Enterprise Image in Guiuan Eastern Samar, Philippines","authors":"Jordan M. Cabaguing, T. V. Lacaba","doi":"10.48112/iijbs.v2i1.101","DOIUrl":"https://doi.org/10.48112/iijbs.v2i1.101","url":null,"abstract":"Gastronomy tourism offers a unique touristic experience that positively affects other tourism industry sectors. This study focused on assessing gastronomy tourism and its relationship to the hospitality enterprise image of Guiuan Eastern Samar. A descriptive-correlational was applied with two sets of survey questionnaires with Cronbach alpha of 0.87. A total of 400 respondents participated in the survey. The data obtained were analyzed using mean, standard deviation, and Pearson's correlation for the relationship of the variables. The results showed that gastronomy tourism of Guiuan, Eastern Samar, significantly contributed to the local pride and culture of the town as it preserves the local spice herbs and generates employment to the local community. Moreover, product, promotion, and management have a significant relationship to the hospitality enterprise image. Thus, it is recommended to maintain a reasonable price of the gastronomical products and provide sufficient information to encourage more patrons to get in touch with the different travel partners and operators in the region to create effective marketing tactics for the gastronomy tourism of the municipality. Likewise, traditional ways of developing the gastronomical products of the municipality must be preserved, as this serves as a competitive reinforcement for several hospitality enterprises.","PeriodicalId":426274,"journal":{"name":"iRAPA International Journal of Business Studies","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117073817","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Exploring Diversification in Fast Food Chains A Case in Eastern Visayas, Philippines 探索快餐连锁店的多元化——以菲律宾东米沙鄢群岛为例

iRAPA International Journal of Business Studies Pub Date : 2021-12-31 DOI: 10.48112/iijbs.v2i1.102

Jordan M. Cabaguing

引用次数: 0

Financial Management and Performance of Selected SMEs A Case of Kogi State – Nigeria 选定中小企业的财务管理与绩效——以尼日利亚科吉州为例

iRAPA International Journal of Business Studies Pub Date : 2021-12-31 DOI: 10.48112/iijbs.v2i1.115

Yusufu Ojochenemi Sunday

引用次数: 0

Risk Perception of Tourist on the Competitiveness of Tourist Destination in Pattaya, Thailand 游客对泰国芭堤雅旅游目的地竞争力的风险认知

iRAPA International Journal of Business Studies Pub Date : 2021-12-31 DOI: 10.48112/iijbs.v2i1.103

M. F. Imbong, Yossamitt Kallayanapan

{"title":"Risk Perception of Tourist on the Competitiveness of Tourist Destination in Pattaya, Thailand","authors":"M. F. Imbong, Yossamitt Kallayanapan","doi":"10.48112/iijbs.v2i1.103","DOIUrl":"https://doi.org/10.48112/iijbs.v2i1.103","url":null,"abstract":"With globalization, tourism became a sustainable profitable industry. This study addresses tourist destination’s competitiveness by determining its strength and assessing its weaknesses to attract tourist notwithstanding the threats and opportunities that they also are bestowed. This study is anchored on the Cluster Theory of Michael Porter (1990) that states that to be competitive, firms must continually improve operational effectiveness in their activities while simultaneously pursuing distinctive rather than imitative strategic positions. With the use of mixed research design, wherein, both descriptive quantitative correlational research design was used to determine the relationship between competitiveness and tourist destination appeal and risk of the tourist destination as perceived by the tourist, and the use of qualitative questions to draw significant attributes of Tourism competitiveness by interviewing destination managers as informants, the study revealed the characteristics and the average degree of competitiveness of Pattaya Tourists’ Destinations that tourist perceived them vis-à-vis the low risk that the destination posed upon them. Furthermore, there is no significant relationship between the perceived factors affecting the competitiveness, and risks variables of Pattaya, Thailand as a tourist destination. There is no significant relationship between local and foreign tourist’s perceptions. The study proposed an Enhanced Tourism Development Plan in Pattaya, Thailand.","PeriodicalId":426274,"journal":{"name":"iRAPA International Journal of Business Studies","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127105180","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Project Management and Attitude towards Risks 项目管理和对风险的态度

iRAPA International Journal of Business Studies Pub Date : 2020-12-31 DOI: 10.48112/iijbs.v1i1.66

Tambreen Afzal, Sami Rajpoot

{"title":"Project Management and Attitude towards Risks","authors":"Tambreen Afzal, Sami Rajpoot","doi":"10.48112/iijbs.v1i1.66","DOIUrl":"https://doi.org/10.48112/iijbs.v1i1.66","url":null,"abstract":"The attitude toward risk analysis department in oil and gas sectors at some point is not be good its mean the attitude dealing with department and acceptance the important of this department is not acceptable and showing negative attitude. It’s found that the most of the oil and gas sector companies working in Pakistan having its own risk analysis department and its percentage is almost 75% and out of 25 % companies (54.4 % hire external consultant while 45.6% having no serious attitude to hire external consultant or developed its own risk analysis department). Those companies who hire external or having its own risk analysis department having more project success rate as compare to those who having no department as well as did hire external consultants. The result show that risk analysis department play vital role in project success and helping to project by saving time, cost, delay issues etc. and due to project success the Pakistan economy also be supporting and helping to stand in global market at some position. In addition, it also shows that then attitude toward risk analysis in oil and gas sector in Pakistan is very positive as well as very satisfactory attitude, which means a positive attitude. The important of this department shown by this research are that “Risk analysis department help full for the success","PeriodicalId":426274,"journal":{"name":"iRAPA International Journal of Business Studies","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122167492","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0