{"title":"Internalizing Organizational Excellence: Why and How","authors":"Flevy Lasrado, N. Zakaria","doi":"10.4324/9781351210720-1","DOIUrl":"https://doi.org/10.4324/9781351210720-1","url":null,"abstract":"","PeriodicalId":365534,"journal":{"name":"Internalizing a Culture of Business Excellence","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123884939","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Quality Culture at the Top: Insights from a Quality Leader","authors":"Flevy Lasrado, N. Zakaria","doi":"10.4324/9781351210720-2","DOIUrl":"https://doi.org/10.4324/9781351210720-2","url":null,"abstract":"","PeriodicalId":365534,"journal":{"name":"Internalizing a Culture of Business Excellence","volume":"230 2","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134326262","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Conclusion","authors":"Flevy Lasrado, N. Zakaria","doi":"10.4324/9781351210720-10","DOIUrl":"https://doi.org/10.4324/9781351210720-10","url":null,"abstract":"","PeriodicalId":365534,"journal":{"name":"Internalizing a Culture of Business Excellence","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114376811","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Tools for Quality","authors":"Flevy Lasrado, N. Zakaria","doi":"10.4324/9781351210720-6","DOIUrl":"https://doi.org/10.4324/9781351210720-6","url":null,"abstract":"","PeriodicalId":365534,"journal":{"name":"Internalizing a Culture of Business Excellence","volume":"293 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123177467","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"High Performance through People","authors":"Flevy Lasrado, N. Zakaria","doi":"10.4324/9781351210720-4","DOIUrl":"https://doi.org/10.4324/9781351210720-4","url":null,"abstract":"","PeriodicalId":365534,"journal":{"name":"Internalizing a Culture of Business Excellence","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131330430","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"New CRM Acronym – “Customer Really Matters”","authors":"Flevy Lasrado, N. Zakaria","doi":"10.4324/9781351210720-3","DOIUrl":"https://doi.org/10.4324/9781351210720-3","url":null,"abstract":"","PeriodicalId":365534,"journal":{"name":"Internalizing a Culture of Business Excellence","volume":"72 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124059524","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"What and Why of Benchmarking","authors":"Flevy Lasrado, N. Zakaria","doi":"10.4324/9781351210720-9","DOIUrl":"https://doi.org/10.4324/9781351210720-9","url":null,"abstract":"","PeriodicalId":365534,"journal":{"name":"Internalizing a Culture of Business Excellence","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115780034","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Building a Culture of Continuous Improvement","authors":"Flevy Lasrado, N. Zakaria","doi":"10.4324/9781351210720-5","DOIUrl":"https://doi.org/10.4324/9781351210720-5","url":null,"abstract":"","PeriodicalId":365534,"journal":{"name":"Internalizing a Culture of Business Excellence","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130860735","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Quality Awards and Certification: An Exceptional Journey","authors":"Flevy Lasrado, N. Zakaria","doi":"10.4324/9781351210720-7","DOIUrl":"https://doi.org/10.4324/9781351210720-7","url":null,"abstract":"","PeriodicalId":365534,"journal":{"name":"Internalizing a Culture of Business Excellence","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117305692","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Towards Building a Culture of Business Excellence","authors":"Flevy Lasrado, N. Zakaria","doi":"10.4324/9781351210720-8","DOIUrl":"https://doi.org/10.4324/9781351210720-8","url":null,"abstract":"","PeriodicalId":365534,"journal":{"name":"Internalizing a Culture of Business Excellence","volume":"179 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125481429","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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