The Third International Conference on Engaged Management Scholarship (Archive)最新文献

筛选
英文 中文
The Role of the DMAIC Leadership Process in Organizational Learning: Evidence from Frontline Projects DMAIC领导过程在组织学习中的作用:来自前线项目的证据
I. N. Monlouis
{"title":"The Role of the DMAIC Leadership Process in Organizational Learning: Evidence from Frontline Projects","authors":"I. N. Monlouis","doi":"10.2139/ssrn.2327788","DOIUrl":"https://doi.org/10.2139/ssrn.2327788","url":null,"abstract":"How does the Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) process improvement methodology affect organizational learning? The emerging literature on Six Sigma and organizational learning is sparse regarding the specific impact of DMAIC. We bridge this gap with an embedded, longitudinal multiple-case study that examines the leadership process of four frontline iBPI (incremental Business Process Improvement) projects. The 4I model (intuiting, interpreting, integrating, and institutionalizing) of organizational learning serves as a lens to study how insights from frontline employees unfold through group-level integration and organizational-level institutionalization. We map the flow of key project events to relevant social and psychological processes with the 4I model and identify how organizational learning unfolds within the model’s three levels. Empirical results show that DMAIC facilitates individual- and group- but not organizational-level learning. Practitioners and engaged scholars will find these results helpful for iBPI program design, evaluation, and learning interventions.","PeriodicalId":361437,"journal":{"name":"The Third International Conference on Engaged Management Scholarship (Archive)","volume":"187 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123559048","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Tending the Garden: A Literature Synthesis About Repairing Trust Damaged by Turmoil between Workers and Their Organizations 照料花园:修复因劳资纠纷而受损的信任的文献综合
Joane L. Tritsch
{"title":"Tending the Garden: A Literature Synthesis About Repairing Trust Damaged by Turmoil between Workers and Their Organizations","authors":"Joane L. Tritsch","doi":"10.2139/ssrn.2327821","DOIUrl":"https://doi.org/10.2139/ssrn.2327821","url":null,"abstract":"Trust between workers and their organizations can help strengthen organizations and assist them in achieving their goals. However, workplace turmoil can damage and even destroy trust. Once trust is damaged, a decision is needed. This study examines the role of organizational trust and the importance of repairing damaged organizational trust by drawing upon the analysis of 87 articles addressing organizational trust theory that were published between 1998 and 2011. Using Evidence-Based Research Synthesis (EBRS) as the research methodology, this study explores the literature and synthesized findings to determine the critical factors involved in repairing damaged organizational trust. This study finds that organizational trust damaged by turmoil between workers and their organizations may be repaired through quick action, but perhaps not repaired to the original level. Three business examples were used as illustrative cases. Twelve critical factors were identified as essential in repairing damaged organizational trust between workers and their organizations.","PeriodicalId":361437,"journal":{"name":"The Third International Conference on Engaged Management Scholarship (Archive)","volume":"111 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122423362","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:604180095
Book学术官方微信