{"title":"Influence of Service Quality on Inpatient Satisfaction at Karisma Cimareme Hospital","authors":"Leni Hartati, G. Saputra, Fajar Try Noegraha","doi":"10.59223/jamba.v1i2.29","DOIUrl":"https://doi.org/10.59223/jamba.v1i2.29","url":null,"abstract":"This study aims to examine the effect of the quality of hospital services on the satisfaction of hospitalized patients in karisma cimareme hospitals. The method used is a descriptive method with a quantitative approach, while the data collection technique is carried out by spreading questionnaires to a number of respondents of hospitalization patients Karisma Cimareme Hospital. Based on the correlation coefficient between variable X (Quality of Service), and variable Y (Patient Satisfaction) of 0.667 proved there is a positive and significant relationship between variable X (Quality of Service) and variable Y (Patient Satisfaction). Meanwhile, based on the coefficient of determination (KD), it is known that the achievement of variable X's ability affects variable Y which is 44.49% while the remaining 55.51% is influenced by other variables not studied in this study. Based on the results of research can be put forward, variables on the quality of hospital services and patient satisfaction variables are good. Some of the suggestions that researchers conveyed were to cultivate 5S smiles, greetings, greetings, manners and manners, so that hospital patients feel satisfied and comfortable getting services from Karisma Cimareme Hospital.","PeriodicalId":347938,"journal":{"name":"Journal of Applied Management and Business Administration","volume":"136 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133434138","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ery Rosmawati, Wike Pertiwi, Dini Yani, Zenita Apriani
{"title":"Effect Of Financial Literacy On Financial Management Of Smes In Building An Ectourism-Based Coffee Village In Mekarbuana Village, Tegalwaru District, Karawang District","authors":"Ery Rosmawati, Wike Pertiwi, Dini Yani, Zenita Apriani","doi":"10.59223/jamba.v1i2.25","DOIUrl":"https://doi.org/10.59223/jamba.v1i2.25","url":null,"abstract":"One of the villages in South Karawang, which is located at the foot of Mount Sanggabuana, has a very high natural tourism potential, with a distance between the village and the city center of around 45.30 km. The demographic location which is quite far from the City Center coupled with post-pandemic conditions means that people's income is still below average and has even decreased. Financial management is one of the main problems in MSMEs because many ignore the importance of financial literacy.This is in line with the results of the National Financial Literacy and Inclusion Survey (SNLIK) conducted by the Financial Services Authority (OJK) in 2019 which shows that both in terms of understanding and use of financial products/services, people in rural areas are still quite behind compared to the rest of the population. who live in the city area. This research was conducted to determine the effect of financial literacy on financial management. The method used in this research is quantitative research. Based on the results of research with the help of SPSS version 26, it is known that the R square is 0.373. Which means bthat the variable financial literacy affects financial management 37.3% and the remaining 62.7 is influenced by other factors. The results of the calculation of the t test show that t count is greater than t table (4.084 > 2.048) so it can be concluded that there is a significant influence between financial literacy and financial management in MSMEs in Mekarbuana Village.","PeriodicalId":347938,"journal":{"name":"Journal of Applied Management and Business Administration","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123565590","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analysis of the Recruitment of Members of the Indonesian National Police (Case Study of the West Java Regional Mobile Brigade)","authors":"Cecep Suarha","doi":"10.59223/jamba.v1i2.26","DOIUrl":"https://doi.org/10.59223/jamba.v1i2.26","url":null,"abstract":"This study aims to determine, describe and analyze the Recruitment of Members of the Indonesian National Police in Brimob related to the recruitment process, the source of recruitment, the factors that must be considered in the selection, the problems found in the selection and the role of recruitment and selection. The research method used in this study is a descriptive research method with a qualitative approach. The data collection techniques used in this study were interviews, observation and documents. Based on the results of research and discussion, it was concluded that the Recruitment Analysis of the Members of the Indonesian National Police (Case Study of the West Java Regional Mobile Brigade) in the Recruitment Process Brimob members from AKPOL, BINTARA, and TAMTAMA, still have not carried out the selection of members of the National Police especially in Brimob successively or every year there is no Brimob quota opening so there is a shortage of Polri personnel in Brimob, there are still participants who did not prepare themselves for selection, especially in health from starting to check eyes, teeth, tonsils, varicoceles and varicose veins, there are still participants who after graduating from selection and continued with police education but in the education process must be excluded due to mental factors, stress , and other health, there are still members who after graduating from general education, were then transferred to Brimob quite a bit on the grounds that Brimob was always assigned out of Java and demanded daily for training.","PeriodicalId":347938,"journal":{"name":"Journal of Applied Management and Business Administration","volume":"70 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125877952","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Effect of Financial Performance and Capital Structure on Company Value in Manufacturing Companies Listed on the Indonesia Stock Exchange for the 2017-2021","authors":"Dodi Suryadi","doi":"10.59223/jamba.v1i2.27","DOIUrl":"https://doi.org/10.59223/jamba.v1i2.27","url":null,"abstract":"The purpose of this research is to look at the effect of financial performance and capital structure on industry value. This research design uses a descriptive research design. The population used in this research is the Manufacturing Industry listed on the Indonesia Impact Exchange (IDX). The research observation period was tried from 2017-2021. The illustrations used in this research are as many as 63 industries in the manufacturing industry listed on the Indonesia Stock Exchange. There is also a method of selecting illustrations in this research using the purposive sampling method with the aim of obtaining a representative illustration according to the criteria that have been set. The analysis method in this study uses multiple linear regression analysis procedures The test equipment used in this research was using the IBM SPSS Statistics type 25 application. Based on analysis and reviews, financial performance partially affects the value of the industry significantly with a significant value of 0.000. The capital structure partially does not affect the value of the industry with a significant value of 0.721. Financial performance and capital structure together have a significant effect on the value of the industry with a significant value of 0.000.","PeriodicalId":347938,"journal":{"name":"Journal of Applied Management and Business Administration","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130250617","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Effect of Training and Work Motivation on the Performance of Contract Employees in PT. Telkom Access Treg 3 (Survey on Interference Technicians wifi.id PT. Telkom Access Treg 3)","authors":"Wildan Auliya Muttaqin, R. Oktavian","doi":"10.59223/jamba.v1i2.28","DOIUrl":"https://doi.org/10.59223/jamba.v1i2.28","url":null,"abstract":"This study aims to determine the effect of training and work motivation on the performance of contract employees at PT. Telkom Akses Treg 3, specifically for wifi.id interference handling technicians. Training is a business activity to develop one's own abilities both in terms of skills and knowledge to be better in certain competencies. Work motivation is the desire or drive that arises in a person to get maximum work results. Performance is a result or achievement of a person in carrying out his duties during a certain period. This research is a population study in which the wifi.id interference technician PT. Telkom Akses Treg 3 is the respondent in this study, for data collection using a questionnaire with the number of respondents 32 technicians. The analytical method used is quantitative method with descriptive analysis and verification analysis. To process the data, the author uses the help of Microsoft Excel 2013 and SPSS 25 For Windows. This study shows that training and work motivation affect performance either partially or simultaneously.","PeriodicalId":347938,"journal":{"name":"Journal of Applied Management and Business Administration","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133058233","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Effect of Digital Service Quality on Public Satisfaction through Perception of Ease of Use","authors":"Atep Suhendar, Tuti Asmala, A. Johan","doi":"10.59223/jamba.v1i1.3","DOIUrl":"https://doi.org/10.59223/jamba.v1i1.3","url":null,"abstract":"The main problem in this study is the existence of public complaints related to licensing services in the city of Bandung, especially at the Bandung City Investment and One Stop Integrated Service (DPMPTSP). The research method used is the explanatory method, which is a method to see the relationship or influence between the independent variable and the dependent variable and is also needed to test the hypotheses presented previously. Analysis in data processing using path analysis (path analysis). The results showed that the better the quality of digital services, the better the perception of ease of use (r = 0.818), the perception of ease of use had a positive effect on public satisfaction (R = 73.8%), and the quality of digital services had a positive effect on public satisfaction (R = 74.5%).","PeriodicalId":347938,"journal":{"name":"Journal of Applied Management and Business Administration","volume":"68 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115451587","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Influence of Marketing Mix on Customer Satisfaction in Cinematography Extraculicular Training Program Company Cinema Innovator Bandung Branch","authors":"H. Azizah, R. I. Takwim, Reni Herniawati","doi":"10.59223/jamba.v1i1.6","DOIUrl":"https://doi.org/10.59223/jamba.v1i1.6","url":null,"abstract":"This study aims to determine the effect of the marketing mix consisting of product, price, place and promotion on customer satisfaction in the Cinematography Extracurricular Training program for the Bandung Branch of Cinema Innovator Company. The research method used is a survey research method. Data collection techniques by observation, interviews, literature studies and distributing questionnaires to 21 respondents. The sampling technique used is purposive sampling. The data analysis used was multiple regression analysis with the help of SPPS 26. The results showed that the marketing mix of product, price and place had no and no significant effect on customer satisfaction, meanwhile, promotion had a significant effect on customer satisfaction. Simultaneously product, price, place and promotion have a significant effect on customer satisfaction. The marketing mix variable consisting of product, price, place and promotion has an effect of 62.3% on the customer satisfaction variable, while 37.7% is influenced by other variables not examined.","PeriodicalId":347938,"journal":{"name":"Journal of Applied Management and Business Administration","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131373393","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Marketing Mix Strategy and Financial Capabilities in Improving Sharia Stock Investment","authors":"I. Istikomah, G. Saputra, M. Yusuf","doi":"10.59223/jamba.v1i1.4","DOIUrl":"https://doi.org/10.59223/jamba.v1i1.4","url":null,"abstract":"Every year the capital market in Indonesia is increasing, stocks are the investment of choice for investors. To accommodate the needs of Muslims in Indonesia, middle class people with limited financial capabilities have begun to switch to choosing Sharia shares. This study aims to determine the Marketing Mix Strategy in the form of product, price, location and promotion and Financial Capability is the right model to improve Sharia Stock Investment Decisions. This study uses a qualitative descriptive analysis method, namely by collecting data directly from PT. Syirkah Griya Berkah by conducting observations, interviews according to the object of research. The results of this study indicate that the strategy implemented by the company has been going well from the targeted 100 investors, recorded 67 who have joined, where the four Marketing Strategy Variables and Financial Capability support each other and complement each other in improving Sharia Stock Investment Decisions. must further improve its strategy to compete with other stock competitors.","PeriodicalId":347938,"journal":{"name":"Journal of Applied Management and Business Administration","volume":"63 7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116441542","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Effect of Financial Fundamental Factors on Systemic Risk in LQ45 Companies Listed in Indonesia Stock Exchange","authors":"S. Suryanto, A. Johan, Riza Bahtiar Sulistyan","doi":"10.59223/jamba.v1i1.5","DOIUrl":"https://doi.org/10.59223/jamba.v1i1.5","url":null,"abstract":"This study aims to analyze the influence of fundamental factors on systematic risk. Fundamental factors are represented by the current ratio (CR), debt to equity ratio (DER), return on equity (ROE), and price earning ratio (PER). While the systematic risk for this study is calculated using the beta value of the stock. The research uses a quantitative approach with verification research methods. The sample used in this study is issuers who are members of the LQ 45 group during the 2017-2021 period. The analysis technique used is multiple regression. The results showed that DER and PER partially affect systematic risk, while CR and ROE partially have no effect on systematic risk. However, simultaneously these factors affect the systematic risk.","PeriodicalId":347938,"journal":{"name":"Journal of Applied Management and Business Administration","volume":"44 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116028684","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Influence of Tax Burden, Bonus Mechanism, and Debt Covenant on Transfer Pricing Decisions in Manufacturing Companies Listed on the Indonesia Stock Exchange","authors":"Fika Ramdhany, Nadila Andriana","doi":"10.59223/jamba.v1i1.2","DOIUrl":"https://doi.org/10.59223/jamba.v1i1.2","url":null,"abstract":"This study aims to find out whether the tax burden, bonus mechanism, and debt covenant affect the transfer pricing decision. The factors tested in this study are tax burden, bonus mechanism, and debt covenent, as an independent variable, and transfer pricing as the dependent variable. The research method used was explanatory research. The type of research data in the form of secondary data is the financial statements of manufacturing companies listed on the Stock Exchange during 2013-2017. The population in this study were 155 manufacturing companies listed on the Indonesia Stock Exchange during 2013-2017, with a sample determination technique using purposive sampling technique to obtain 41 companies with 205 annual financial statements of manufacturing companies listed on the Indonesia Stock Exchange during 2013-2017. The results of partial hypothesis testing show that tax burden affects transfer pricing decisions, bonus mechanisms affect transfer pricing, and debt covenent influences transfer pricing. The results of simultaneous hypothesis testing show that the tax burden, bonus mechanism, and debt covenant together influence the transfer pricing. The contribution of tax burden, debt covenent, and company size is influenced by transfer pricing of 72.93%, while the remaining 27.07% is explained by other variables outside the research model.","PeriodicalId":347938,"journal":{"name":"Journal of Applied Management and Business Administration","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115186861","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}