Proceedings of ‏The 8th International Conference on New Ideas in Management, Economics and Accounting最新文献

Service Quality of PALMA Municipalities: Innovations to Management System 帕尔马市政服务质量:管理体系创新

Proceedings of ‏The 8th International Conference on New Ideas in Management, Economics and Accounting Pub Date : 2021-03-19 DOI: 10.33422/8th.imeaconf.2021.03.62

Marina Magatão

{"title":"Service Quality of PALMA Municipalities: Innovations to Management System","authors":"Marina Magatão","doi":"10.33422/8th.imeaconf.2021.03.62","DOIUrl":"https://doi.org/10.33422/8th.imeaconf.2021.03.62","url":null,"abstract":"The goal of this study is to find out the service quality of PALMA municipality. This study used qualitative with semi-structured online interviews with employees of PALMA municipality. First-hand knowledge and personal experiences were obtained through the participants’ own words regarding the service quality. Interviews were triangulated with supporting documents. The data were analyzed using constant comparative method, where data from the interviews, documents collected, and observations were compared. The findings of the study revealed that service quality in PALMA municipalities were important to customers especially in Leadership, Planning, Support, Operation, Performance and Evaluation and Improvement. They delivered quality services as access to the customers which is evident in the frontline services of the municipalities. Recommendations were made for the municipal leaders to strengthen a service-oriented culture by employing appropriate leadership characteristics and lead their subordinates in an effective fashion in order to positively influence employee stress levels, motivation, satisfaction, and ultimate service quality delivery, enhance their monitoring and evaluation mechanism for continuously improve its quality service. And institutionalize internal and external customer survey mechanism, and assign responsible person to collect, analyze and interpret the data from the survey.","PeriodicalId":338271,"journal":{"name":"Proceedings of ‏The 8th International Conference on New Ideas in Management, Economics and Accounting","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130682300","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Economic Impact of Budgeting amidst COVID-19 Pandemic COVID-19大流行期间预算的经济影响

Proceedings of ‏The 8th International Conference on New Ideas in Management, Economics and Accounting Pub Date : 2021-03-19 DOI: 10.33422/8th.imeaconf.2021.03.65

Junaid M.Shaikh

引用次数: 0

The Analysis of the Effect of Internal Audit, IT Capability and CRO Role in the Enterprise Risk Management Implementation on Firm Performance Moderated by Listed Status among Indonesian State-Owned Enterprises 印尼国有企业风险管理实施中的内部审计、IT能力和CRO角色对上市企业绩效的影响分析

Proceedings of ‏The 8th International Conference on New Ideas in Management, Economics and Accounting Pub Date : 1900-01-01 DOI: 10.33422/8th.imeaconf.2021.03.63

A. Setiawan

{"title":"The Analysis of the Effect of Internal Audit, IT Capability and CRO Role in the Enterprise Risk Management Implementation on Firm Performance Moderated by Listed Status among Indonesian State-Owned Enterprises","authors":"A. Setiawan","doi":"10.33422/8th.imeaconf.2021.03.63","DOIUrl":"https://doi.org/10.33422/8th.imeaconf.2021.03.63","url":null,"abstract":"Managing and mitigating risks have become more critical than ever for the management of enterprises nowadays. The management of the enterprises must have a helicopter view in perceiving, analyzing, and assessing risks as it must be regarded from the entire enterprise's perspective (Jie Liu, 2012) as the risk is undoubtedly an inherent part of the corporate strategy of doing business (Dickinson, 2001). Furthermore, currently managing risk is not just doing risk assessment including how to mitigate risk but with enterprise risk management, the goal is to create, protect and enhance shareholder value (Barton et al., 2002). This paper investigates whether the implementation of ERM influences firm performance. This paper also aims to validate which of the following variables: Internal Audit, IT Capability, and CRO Role, affecting ERM implementation on firm performance. Thorough research has been done on listed and non-listed Indonesian State-Owned-Enterprises (SOEs) as the unit analysis. The result showed that all three variables, namely Internal Audit, IT Capability and CRO Role, have positively influenced ERM implementation against firm performance. The findings will contribute new insights for Indonesian SOEs to make use of the tested variables in ERM implementation to improve firm performance.","PeriodicalId":338271,"journal":{"name":"Proceedings of ‏The 8th International Conference on New Ideas in Management, Economics and Accounting","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129797184","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Much ado about nothing? Perceptions of the Air Berlin bankruptcy on airline competition in Germany, Austria and Switzerland 无事生非?柏林航空公司破产对德国、奥地利和瑞士航空公司竞争的影响

Proceedings of ‏The 8th International Conference on New Ideas in Management, Economics and Accounting Pub Date : 1900-01-01 DOI: 10.33422/8th.imeaconf.2021.03.60

Daniel Schoenfelder

{"title":"Much ado about nothing? Perceptions of the Air Berlin bankruptcy on airline competition in Germany, Austria and Switzerland","authors":"Daniel Schoenfelder","doi":"10.33422/8th.imeaconf.2021.03.60","DOIUrl":"https://doi.org/10.33422/8th.imeaconf.2021.03.60","url":null,"abstract":"In Europe’s airline industry, the market exit of one of its largest industry players, the Air Berlin Group, has led to significant changes in the level of competition within the DACH-region (Germany, Austria and Switzerland). Existing research, however, is limited to provide insights into the shortand long-term im-plications of such market changes on the level of competition, particularly on price and quality. In response, this paper investigates how the bankruptcy of Air Berlin influences the level of price and quality airlines are offering to its passengers. Using a qualitative approach, airline-related professional and experts have been interviewed about their perception of the levels of quality, price and competition. The findings show that the Air Berlin bankruptcy resulted in a shortage of capacity on the market leading to increasing prices and short-term competition is likely to increase as various airlines try to replace Air Berlin on the market. However, in the long term, prices for airline tickets are expected to bounce back to a similar level like before the Air Berlin bankruptcy, as more competitors will penetrate the market, which leads to a more challenging market environment. In terms of quality, it was found that other Low-Cost Carriers (LCCs) offered similar products compared to Air Berlin, thus no or only minor changes in quality are expected.","PeriodicalId":338271,"journal":{"name":"Proceedings of ‏The 8th International Conference on New Ideas in Management, Economics and Accounting","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128248938","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Experiences with Product Development Methodology in the Public-Private Research Campus Mobility2Grid 公私研究型校园移动2grid产品开发方法的经验

Proceedings of ‏The 8th International Conference on New Ideas in Management, Economics and Accounting Pub Date : 1900-01-01 DOI: 10.33422/8th.imeaconf.2021.03.66

Mariem Khemir

{"title":"Experiences with Product Development Methodology in the Public-Private Research Campus Mobility2Grid","authors":"Mariem Khemir","doi":"10.33422/8th.imeaconf.2021.03.66","DOIUrl":"https://doi.org/10.33422/8th.imeaconf.2021.03.66","url":null,"abstract":"Product development practices have become an essential element for organisational competitiveness and success of the enterprises’ innovation. Manufacturers and researchers need to work together and therefore focus on improving effectiveness to develop products at lower costs, with newer technology and more customer-focused. Research Campus Mobility2Grid as a large public-private research project has thus developed a methodology that specifically addresses this problem of product development and exploitation of research results. The methodology refers to different levels of abstraction. It comprises as main elements a crosssectional work package in the superordinate project structure and distribution of work packages among the participating organizations (i.e. universities, research institutes, industry), the foundation of a dedicated spin-off, and innovation workshops for product development. This paper aims to explore how different types of ideas and projects are evaluated and selected in the context of the development of complex technological products. The implementation was accompanied by a qualitative research approach, workshops and observations that have been carried out with the cooperation of different companies. These elements of the methodology will enhance decision-making before finalizing market-ready products. A case example from the living lab of the European Energy Forum (EUREF) Campus in Berlin is presented to demonstrate the application of the proposed methodology. In the Research Campus Mobility2Grid companies from the energy and mobility sector as well as research institutes were participating. A spin-off was founded for the purpose to support the success of product development as well as the management of the project activities on one mutual campus. The result of this paper presents useful guidelines for research and development projects to support effective methodological approaches and efficient assessment dimensions in related decision-making.","PeriodicalId":338271,"journal":{"name":"Proceedings of ‏The 8th International Conference on New Ideas in Management, Economics and Accounting","volume":"53 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123916803","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Start-ups in the logistics industry: Advancing a framework for the disruptive potential of digital freight forwarder platforms (DFFs) 物流行业的初创企业:推进数字货运代理平台(dff)颠覆性潜力的框架

Proceedings of ‏The 8th International Conference on New Ideas in Management, Economics and Accounting Pub Date : 1900-01-01 DOI: 10.33422/8th.imeaconf.2021.03.61

Jasmin Mikl

引用次数: 0

Alignment between accounting graduates’ competencies and workplace needs: Neo-correspondence perspective and meta-analysis 会计毕业生能力与工作场所需求的一致性:新对应视角与元分析

Proceedings of ‏The 8th International Conference on New Ideas in Management, Economics and Accounting Pub Date : 1900-01-01 DOI: 10.33422/8th.imeaconf.2021.03.64

Merwiey Alaqrabawi

{"title":"Alignment between accounting graduates’ competencies and workplace needs: Neo-correspondence perspective and meta-analysis","authors":"Merwiey Alaqrabawi","doi":"10.33422/8th.imeaconf.2021.03.64","DOIUrl":"https://doi.org/10.33422/8th.imeaconf.2021.03.64","url":null,"abstract":"This study explores and examines the essential skills for different levels of accounting students in their educational experience. Based on the literature on accounting student skills, it is expected for accounting students to acquire and develop certain skills in conjunction with the developments in the business and technology environment. The study uses the neocorrespondence theory to guide the research theoretical and analytical procedures. It is argued that there is a gap between the current skills that accounting students acquire and the marketplace requirements. Therefore, this study provides empirical evidence based on 34 selected studies that have discussed the various skills for a different level of accounting students with different perceptions using a meta-analysis technique. All perspectives were considered, such as students, employers, educators, accounting professions, and stakeholders. In addition, the results of this study are based on the analysis of previous studies that used surveys as a data collection method to collect the data on accounting skills from different perspectives. The Researchers stated four categories for skills which are: intellectual and technical, personal, interpersonal, and professional skills. Based on this research results, the most rated skill is basic computer skills, which fits under the intellectual and technical skills category. This paper provides implications for accounting educators, employers, and students.","PeriodicalId":338271,"journal":{"name":"Proceedings of ‏The 8th International Conference on New Ideas in Management, Economics and Accounting","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125581711","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2