Simone di Castri, Mark Flaming, Alexander Owino, K. Mckee, N. Jentzsch, Bilha Maina, M. Ochieng, D. Collins, B. Ahern
{"title":"Consumer Protection Diagnostic Study: Financial Consumer Protection in Kenya","authors":"Simone di Castri, Mark Flaming, Alexander Owino, K. Mckee, N. Jentzsch, Bilha Maina, M. Ochieng, D. Collins, B. Ahern","doi":"10.2139/SSRN.1843279","DOIUrl":"https://doi.org/10.2139/SSRN.1843279","url":null,"abstract":"The Kenyan population uses financial services from a broad array of providers. The financial sector regulators provide some, but incomplete and sometimes inconsistent consumer protection to the clients of regulated institutions. In the absence of a market-wide consumer protection law or authority, users of informal financial service providers lack protection entirely. As a result, Kenya falls short in providing comprehensive financial consumer protection and recourse, in policy and practice. he new Constitution commits the nation to protecting consumers and Vision 2030 proposes policy initiatives. An incremental approach offers the best way to build effective financial consumer protection.","PeriodicalId":323100,"journal":{"name":"LSN: Other Discrimination in Consumer Transactions (Sub-Topic)","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-01-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124062060","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}