{"title":"Beyond Trust Building — Calibrating Trust in Visual Analytics","authors":"Wenkai Han, Hans-Jörg Schulz","doi":"10.1109/TREX51495.2020.00006","DOIUrl":"https://doi.org/10.1109/TREX51495.2020.00006","url":null,"abstract":"Trust is a fundamental factor in how users engage in interactions with Visual Analytics (VA) systems. While the importance of building trust to this end has been pointed out in research, the aspect that trust can also be misplaced is largely ignored in VA so far. This position paper addresses this aspect by putting trust calibration in focus – i.e., the process of aligning the user’s trust with the actual trustworthiness of the VA system. To this end, we present the trust continuum in the context of VA, dissect important trust issues in both VA systems and users, as well as discuss possible approaches that can build and calibrate trust.","PeriodicalId":314096,"journal":{"name":"2020 IEEE Workshop on TRust and EXpertise in Visual Analytics (TREX)","volume":"197 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132881370","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"[Title page i]","authors":"","doi":"10.1109/trex51495.2020.00001","DOIUrl":"https://doi.org/10.1109/trex51495.2020.00001","url":null,"abstract":"","PeriodicalId":314096,"journal":{"name":"2020 IEEE Workshop on TRust and EXpertise in Visual Analytics (TREX)","volume":"70 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133344179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"[Title page iii]","authors":"","doi":"10.1109/trex51495.2020.00002","DOIUrl":"https://doi.org/10.1109/trex51495.2020.00002","url":null,"abstract":"","PeriodicalId":314096,"journal":{"name":"2020 IEEE Workshop on TRust and EXpertise in Visual Analytics (TREX)","volume":"238 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116109203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Akshith Reddy Kandakatla, V. Chandan, Soumya Kundu, Indrasis Chakraborty, Kristin A. Cook, Aritra Dasgupta
{"title":"Towards Trust-Augmented Visual Analytics for Data-Driven Energy Modeling","authors":"Akshith Reddy Kandakatla, V. Chandan, Soumya Kundu, Indrasis Chakraborty, Kristin A. Cook, Aritra Dasgupta","doi":"10.1109/TREX51495.2020.00007","DOIUrl":"https://doi.org/10.1109/TREX51495.2020.00007","url":null,"abstract":"The promise of data-driven predictive modeling is being increasingly realized in various science and engineering disciplines, where experts are used to the more conventional, simulation-driven modeling practices. However, trust remains a bottleneck for greater adoption of machine learning-based models for domain experts, who might not be necessarily trained in data science. In this paper, we focus on the building energy domain, where physics-based simulations are being complemented or replaced by machine learning-based methods for forecasting energy supply and demand at various spatio-temporal scales. We study the trust problem in close collaboration with energy scientists and engineers and describe how visual analytics can be leveraged for alleviating this trust bottleneck for stakeholders with varying degrees of expertise and analytical goals in this domain.","PeriodicalId":314096,"journal":{"name":"2020 IEEE Workshop on TRust and EXpertise in Visual Analytics (TREX)","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121192146","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Brittany Davis, M. Glenski, William I. N. Sealy, Dustin L. Arendt
{"title":"Measure Utility, Gain Trust: Practical Advice for XAI Researchers","authors":"Brittany Davis, M. Glenski, William I. N. Sealy, Dustin L. Arendt","doi":"10.1109/TREX51495.2020.00005","DOIUrl":"https://doi.org/10.1109/TREX51495.2020.00005","url":null,"abstract":"Research into the explanation of machine learning models, i.e., explainable AI (XAI), has seen a commensurate exponential growth alongside deep artificial neural networks throughout the past decade. For historical reasons, explanation and trust have been intertwined. However, the focus on trust is too narrow, and has led the research community astray from tried and true empirical methods that produced more defensible scientific knowledge about people and explanations. To address this, we contribute a practical path forward for researchers in the XAI field. We recommend researchers focus on the utility of machine learning explanations instead of trust. We outline five broad use cases where explanations are useful and, for each, we describe pseudo-experiments that rely on objective empirical measurements and falsifiable hypotheses. We believe that this experimental rigor is necessary to contribute to scientific knowledge in the field of XAI.","PeriodicalId":314096,"journal":{"name":"2020 IEEE Workshop on TRust and EXpertise in Visual Analytics (TREX)","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125068277","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}