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Managing for Public Service Performance最新文献

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Public Service Motivation and Individual Job Performance 公共服务动机与个人工作绩效
Managing for Public Service Performance Pub Date : 2021-03-18 DOI: 10.1093/OSO/9780192893420.003.0014
Adrian Ritz, W. Vandenabeele, D. Vogel
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引用次数: 5
People Management 人员管理
Managing for Public Service Performance Pub Date : 2021-03-18 DOI: 10.1093/OSO/9780192893420.003.0003
C. Jacobsen, E. Knies
{"title":"People Management","authors":"C. Jacobsen, E. Knies","doi":"10.1093/OSO/9780192893420.003.0003","DOIUrl":"https://doi.org/10.1093/OSO/9780192893420.003.0003","url":null,"abstract":"The central issue in this chapter is people management in public organizations. That is, managers’ implementation of HR practices and their leadership behavior in supporting the employees they supervise at work. This chapter focuses on five key aspects related to HRM and leadership in a public sector context. First, the historical move from personnel management to HRM and leadership. Second, the distinction between external and internal management and this chapter’s focus on internal management. Third, the role of middle and frontline leaders in the implementation of policies and their responsibility for turning general policies into results. Fourth, the mutual dependency between HRM policies and leadership. Fifth, the distinction between intended, implemented, and perceived HRM and leadership. This chapter systematically draws on both the general HRM and leadership bodies of literature, and specifies these insights to the public sector context whenever possible.","PeriodicalId":309388,"journal":{"name":"Managing for Public Service Performance","volume":"97 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129175776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Managing a Diverse Workforce 管理多元化的员工队伍
Managing for Public Service Performance Pub Date : 2021-03-18 DOI: 10.1093/OSO/9780192893420.003.0010
T. Ashikali, S. Groeneveld, Adrian Ritz
{"title":"Managing a Diverse Workforce","authors":"T. Ashikali, S. Groeneveld, Adrian Ritz","doi":"10.1093/OSO/9780192893420.003.0010","DOIUrl":"https://doi.org/10.1093/OSO/9780192893420.003.0010","url":null,"abstract":"This chapter discusses the conditions that may impact workforce diversity outcomes and their underlying processes. Managing a diverse workforce is a growing concern for many public organizations that aim to improve their representativeness and responsiveness. This is a complex challenge given the multiple and sometimes conflicting motives that underpin public organizations’ HR and diversity policies. Public organizations aspire to workforce diversity in order to diminish discrimination and to support the inclusion of underrepresented groups. At the same time, workforce diversity can be seen as a resource that informs work practices and policies, enhancing organizational performance. Since workforce diversity may yield group processes with positive as well as negative consequences for individual and organizational outcomes, the role of leadership gains more attention. Leaders’ influence in fostering inclusiveness in diverse work groups is highly relevant and is increasingly being explored, both in academia and in practice. The chapter concludes with a conceptual framework that may guide future research.","PeriodicalId":309388,"journal":{"name":"Managing for Public Service Performance","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131913747","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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