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21 Implementing virtual care planning with resident/family: A Canadian COVID long-term care experience 21与居民/家庭实施虚拟护理计划:加拿大COVID长期护理经验
Featured Poster (FP) abstracts Pub Date : 2021-11-01 DOI: 10.1136/bmjoq-2021-ihi.21
Melissa Babcock, D. Connelly, Cherie Furlan-Craievich, Harrison Gao, Anna Garnett, Pam Hamilton, Melissa E Hay, Lillian Hung, Jacqueline Ripley, Samantha Salatino, L. Martin, Shannon Snelgrove, N. Snobelen
{"title":"21 Implementing virtual care planning with resident/family: A Canadian COVID long-term care experience","authors":"Melissa Babcock, D. Connelly, Cherie Furlan-Craievich, Harrison Gao, Anna Garnett, Pam Hamilton, Melissa E Hay, Lillian Hung, Jacqueline Ripley, Samantha Salatino, L. Martin, Shannon Snelgrove, N. Snobelen","doi":"10.1136/bmjoq-2021-ihi.21","DOIUrl":"https://doi.org/10.1136/bmjoq-2021-ihi.21","url":null,"abstract":"Background COVID-19 imposed extreme constraints on Canadian long-term care (LTC) homes, leading to intense isolation for residents, restricted family visits, and staff shortages. Consequently, these challenges negatively impacted the mental and physical health of residents, family, and interdisciplinary workforce in LTC homes. Objectives 1. To describe how two LTC homes addressed promising practices - Presence of family, People in the workforce, and Future COVID-19 and non-COVID-19 care with implementation science. 2. To understand the enablers, barriers and outcomes to the implementation of an innovative re-engineered intervention - P.I.E.C.E.S.™ (PIECES), designed to include families virtually for team-based resident care planning, and empower Registered Practical Nurses (RPNs) to build resilience and wellbeing. Methods An interdisciplinary team (residents and family, nurses, and academic researchers), guided by the Consolidated Framework for Implementation Research, employed a mixedmethod design to investigate implementation processes, determinants, and outcomes. Interviews with residents/families and staff focus groups provided insight into enablers and challenges. Pre- and post-intervention results of the Connor Davidson Resilience Scale, Resilience at Work, and Assessment of Interprofessional Team Collaboration Scale informed understandings of personal, professional and organizational resilience outcomes. Results Findings highlighted how implementation of virtual PIECES helped sustain enhanced person-centered care through more comprehensive, collaborative, efficient and effective teams, leading to better outcomes for residents. Moreover, results suggested improved resilience, wellbeing, and communication between LTC home staff and family. New learnings improved preparedness for future outbreaks. Providing a plan for adapting, embedding, and sustaining the intervention based on implementation science will accelerate the spread of highquality actionable research evidence. Conclusions This is the first study to explore implementation processes of a virtually delivered PIECES intervention with meaningful engagement of multiple stakeholders (residents, family, RPNs). Findings provide evidence supporting important healthcare improvements, future spread of virtual interventions, and practice and policy changes for the LTC home sector.","PeriodicalId":264162,"journal":{"name":"Featured Poster (FP) abstracts","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114787114","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
25 Getting rid of stupid stuff: addressing system inefficiency through end user feedback 摆脱愚蠢的东西:通过最终用户反馈解决系统效率低下的问题
Featured Poster (FP) abstracts Pub Date : 2021-11-01 DOI: 10.1136/bmjoq-2021-ihi.25
Jason Connelly, Lisa C Gilley, A. Sinclair
{"title":"25 Getting rid of stupid stuff: addressing system inefficiency through end user feedback","authors":"Jason Connelly, Lisa C Gilley, A. Sinclair","doi":"10.1136/bmjoq-2021-ihi.25","DOIUrl":"https://doi.org/10.1136/bmjoq-2021-ihi.25","url":null,"abstract":"","PeriodicalId":264162,"journal":{"name":"Featured Poster (FP) abstracts","volume":"92 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116317288","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
20 Differential performance of pediatric key performance indicators by health equity factors 按卫生公平因素划分的儿科关键绩效指标的差异表现
Featured Poster (FP) abstracts Pub Date : 2021-11-01 DOI: 10.1136/bmjoq-2021-ihi.20
Lane F. Donnelly, M. Wood, Jean Chantra, L. Loh, Brendan Burkart, Kristie Tan
{"title":"20 Differential performance of pediatric key performance indicators by health equity factors","authors":"Lane F. Donnelly, M. Wood, Jean Chantra, L. Loh, Brendan Burkart, Kristie Tan","doi":"10.1136/bmjoq-2021-ihi.20","DOIUrl":"https://doi.org/10.1136/bmjoq-2021-ihi.20","url":null,"abstract":"","PeriodicalId":264162,"journal":{"name":"Featured Poster (FP) abstracts","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121455538","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
22 Well begun is half done 良好的开端是成功的一半
Featured Poster (FP) abstracts Pub Date : 2021-11-01 DOI: 10.1136/bmjoq-2021-ihi.22
J. Boulanger, E. Benjamin, Rachel Moyal-Smith, P. Folcarelli
{"title":"22 Well begun is half done","authors":"J. Boulanger, E. Benjamin, Rachel Moyal-Smith, P. Folcarelli","doi":"10.1136/bmjoq-2021-ihi.22","DOIUrl":"https://doi.org/10.1136/bmjoq-2021-ihi.22","url":null,"abstract":"","PeriodicalId":264162,"journal":{"name":"Featured Poster (FP) abstracts","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115337307","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
26 Measuring professional interpreter use at the IWK Health Centre: A quality improvement project 26 .衡量IWK保健中心专业口译人员的使用情况:一个质量改进项目
Featured Poster (FP) abstracts Pub Date : 2021-11-01 DOI: 10.1136/bmjoq-2021-ihi.26
Y. Mansoor, J. Comeau, Tania Wong
{"title":"26 Measuring professional interpreter use at the IWK Health Centre: A quality improvement project","authors":"Y. Mansoor, J. Comeau, Tania Wong","doi":"10.1136/bmjoq-2021-ihi.26","DOIUrl":"https://doi.org/10.1136/bmjoq-2021-ihi.26","url":null,"abstract":"26 Figure 1ConclusionsThis study offers baseline data illustrating that identification and provision of interpreter services for LEP is poor at the IWK. Based on these results, our centre will implement a universal screening question for interpreter preference at time of hospital admission as a quality improvement intervention to improve interpreter provision.","PeriodicalId":264162,"journal":{"name":"Featured Poster (FP) abstracts","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125989116","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
24 100,000 reasons QI works: a vaccine story 24十万个理由:一个疫苗故事
Featured Poster (FP) abstracts Pub Date : 2021-11-01 DOI: 10.1136/bmjoq-2021-ihi.24
Rachel Beitlich, Amber Larson, Emily Mishek
{"title":"24 100,000 reasons QI works: a vaccine story","authors":"Rachel Beitlich, Amber Larson, Emily Mishek","doi":"10.1136/bmjoq-2021-ihi.24","DOIUrl":"https://doi.org/10.1136/bmjoq-2021-ihi.24","url":null,"abstract":"Background In late 2020, in the midst of a surge of COVID- 19 in Minnesota, the Pfizer/BioNTech vaccine was granted emergency use authorization. HealthPartners CEO Andrea Walsh challenged our organization to provide a plan for administering 10,000 COVID-19 vaccines a day, and Park Nicollet Methodist Hospital leveraged our history of quality improvement to rapidly plan, execute, and scale vaccine administration. Objectives . Timely vaccination of multiple populations (healthcare workers, high-risk patient populations, and general public) . Operate efficiently under several constraints (space, staffing, and vaccine supply) . Maximize capacity to fluctuating vaccine allotments Methods Our work leveraged several QI tools such as value stream mapping (figure 1), weighted average cycle times (figures 2 and 3), visual management (figure 4), and standard work. We utilized the Model for Improvement and sequential PDSA cycles (figure 5): . Space required ongoing adjustments in roles, staffing, and flow. We cross-trained to allow for multi-skilled operation, and to accommodate social distancing through the entire process. . To reflect our community's needs, we continuously adjusted to provide a mixed model of first/second dose, delivering service in multiple languages, serving adult and pediatric populations, and ambulatory and non-ambulatory patients. . We used predictive modeling to anticipate number of vials needed, standardized drawing process to maximize doses from each vial, and instituted a standby process to eliminate end-of-day waste. Results In total, during a 6-month operation we administered nearly 100,000 doses. Conclusions Our legacy as an organization with a mature culture of improvement contributed to trust of rapid cycles of PDSA, which allowed us to deliver on the Triple Aim: . Reducing cost by using existing employees and volunteers . Addressing health of the population by targeting multiple patient tiers to optimize supply . Delivering experience from invite to injection with sensitivity to patient needs.","PeriodicalId":264162,"journal":{"name":"Featured Poster (FP) abstracts","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132103263","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
19 Improving utilization of peritoneal dialysis amongst undocumented immigrants at Parkland hospital 19 .提高Parkland医院无证移民的腹膜透析使用率
Featured Poster (FP) abstracts Pub Date : 2021-11-01 DOI: 10.1136/bmjoq-2021-ihi.19
Maria Ilyas, Kylan Larsen, Joseph Berger
{"title":"19 Improving utilization of peritoneal dialysis amongst undocumented immigrants at Parkland hospital","authors":"Maria Ilyas, Kylan Larsen, Joseph Berger","doi":"10.1136/bmjoq-2021-ihi.19","DOIUrl":"https://doi.org/10.1136/bmjoq-2021-ihi.19","url":null,"abstract":"","PeriodicalId":264162,"journal":{"name":"Featured Poster (FP) abstracts","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122637034","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
23 Coaching insights from supporting multidisciplinary teams during a QI collaborative 在QI协作期间,从支持多学科团队中获得指导见解
Featured Poster (FP) abstracts Pub Date : 2021-11-01 DOI: 10.1136/bmjoq-2021-ihi.23
Kerri Ann Deloso, M. Webster
{"title":"23 Coaching insights from supporting multidisciplinary teams during a QI collaborative","authors":"Kerri Ann Deloso, M. Webster","doi":"10.1136/bmjoq-2021-ihi.23","DOIUrl":"https://doi.org/10.1136/bmjoq-2021-ihi.23","url":null,"abstract":"Background To provide the best care for children with medical complexities (CMC) a multidisciplinary approach is required. As a part of a 4-year collaborative created to improve well-being for CMC, 10 states convened multidisciplinary teams (MDTs) with representatives from Title V, family and youth-led organizations, clinical sites, insurers, and state departments. Each team implemented a QI project focused on at least one of the collaborative's prioritized topic areas (see figure 1). Objectives Share observed lessons learned, themes, and techniques for facilitating the creation and maintenance of highfunctioning MDTs from a QI coach perspective. Methods As a part of the collaborative, each team was assigned a QI coach from Population Health Improvement Partners. Coaches worked alongside teams to help guide and encourage the design, implementation, sustainability, and spread of QI projects (see table 1). Through regular interactions and review of collaborative deliverables, coaches observed the structures, interactions, and effectiveness of each MDT. Results Having a QI coach was a value-added resource for state teams while they were forming and maintaining their MDTs (see figure 2). In addition, coaches were able to glean insights from coaching the teams, including lessons learned and techniques around: . Engaging family and youth partners;. Creating meaningful partnerships with system-level stakeholders, like Title V and Medicaid;. Ensuring equitable distribution of power within teams;. Utilizing QI and project management tools to help facilitate team interactions;. Using data and visuals to bring the teams' stories to life and encourage buy-in;and . Adapting during challenges, like COVID19 (figure 3). Conclusions The creation of high-functioning MDTs is critical for addressing the complex, system-wide health care problems & barriers experienced by CMC and their families. Coaching can act as a critical tool to not only facilitate the creation and maintenance of effective MDTs, but also document and share lessons learned. We hope our observations from this collaborative will both add to the knowledge base for coaching improvement teams and inform the creation of MDTs in future improvement work.","PeriodicalId":264162,"journal":{"name":"Featured Poster (FP) abstracts","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129412724","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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