{"title":"Scheduling an Overloaded Multiclass Many-Server Queue with Impatient Customers","authors":"Amber L. Puha, Amy R. Ward","doi":"10.1287/educ.2019.0196","DOIUrl":"https://doi.org/10.1287/educ.2019.0196","url":null,"abstract":"We describe a fluid model with time-varying input that approximates a multiclass many-server queue with time-varying arrivals (specifically, the multiclass G/GI/N +GI queue). We show how to use that fluid model to approximately solve scheduling control problems when the arrival rate remains constant over time. The key is to characterize the invariant states of the fluid model, because they typically provide an approximation to the mean steady-state behavior of the queue under a wide range of scheduling policies. The resulting fluid control problem motivates using a static priority scheduling policy, that is consistent with the simple index rule known as cμ, when the objective is to minimize the long-run average abandonment rate. We end by discussing several open problems.","PeriodicalId":242988,"journal":{"name":"Operations Research & Management Science in the Age of Analytics","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127262248","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Field Experiments in Operations Management","authors":"M. Ibanez, B. Staats","doi":"10.1287/educ.2019.0197","DOIUrl":"https://doi.org/10.1287/educ.2019.0197","url":null,"abstract":"","PeriodicalId":242988,"journal":{"name":"Operations Research & Management Science in the Age of Analytics","volume":"95 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116266934","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Copenhaver, Michael Hu, R. Levi, K. Safavi, Ana Cecilia Zenteno Langle
{"title":"Health System Innovation: Analytics in Action","authors":"M. Copenhaver, Michael Hu, R. Levi, K. Safavi, Ana Cecilia Zenteno Langle","doi":"10.1287/educ.2019.0202","DOIUrl":"https://doi.org/10.1287/educ.2019.0202","url":null,"abstract":"This tutorial focuses on the implementation of dataand analytics-driven innovation in health systems. In particular, we focus on innovation around operations, system design, and optimization of large delivery systems. Additionally, the tutorial discusses a formal project management framework, general principles, and key success drivers that enable field implementations of high-impact, analytics-driven projects. These discussions are specifically centered on facilitating collaboration between academics with analytics expertise, clinicians, and administrative leaders in healthcare systems, as well as policy makers. To illustrate the usage of these ideas in practice, we describe three projects done in collaboration between Massachusetts General Hospital and the Massachusetts Institute of Technology Sloan School of Management.","PeriodicalId":242988,"journal":{"name":"Operations Research & Management Science in the Age of Analytics","volume":"69 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125229054","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Deep Learning in Computer Vision: Methods, Interpretation, Causation, and Fairness","authors":"Nikhil Malik, P. Singh","doi":"10.1287/educ.2019.0201","DOIUrl":"https://doi.org/10.1287/educ.2019.0201","url":null,"abstract":"","PeriodicalId":242988,"journal":{"name":"Operations Research & Management Science in the Age of Analytics","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126295940","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Structural Econometric Models","authors":"Yi-Feng Huang, Stephanie Lee, Yong Tan","doi":"10.1287/educ.2019.0203","DOIUrl":"https://doi.org/10.1287/educ.2019.0203","url":null,"abstract":"","PeriodicalId":242988,"journal":{"name":"Operations Research & Management Science in the Age of Analytics","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127808546","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Acknowledgments","authors":"","doi":"10.1287/educ.2019.0209.acknowledgment","DOIUrl":"https://doi.org/10.1287/educ.2019.0209.acknowledgment","url":null,"abstract":"","PeriodicalId":242988,"journal":{"name":"Operations Research & Management Science in the Age of Analytics","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130227850","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Data-Driven Methods for Markov Decision Problems with Parameter Uncertainty","authors":"Shie Mannor, Huan Xu","doi":"10.1287/educ.2019.0205","DOIUrl":"https://doi.org/10.1287/educ.2019.0205","url":null,"abstract":"","PeriodicalId":242988,"journal":{"name":"Operations Research & Management Science in the Age of Analytics","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124473400","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Fulfillment-Optimization Problem","authors":"Jason Acimovic, V. Farias","doi":"10.1287/educ.2019.0199","DOIUrl":"https://doi.org/10.1287/educ.2019.0199","url":null,"abstract":"","PeriodicalId":242988,"journal":{"name":"Operations Research & Management Science in the Age of Analytics","volume":"114 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124533357","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Recent Advances in Multiarmed Bandits for Sequential Decision Making","authors":"Shipra Agrawal","doi":"10.1287/educ.2019.0204","DOIUrl":"https://doi.org/10.1287/educ.2019.0204","url":null,"abstract":"","PeriodicalId":242988,"journal":{"name":"Operations Research & Management Science in the Age of Analytics","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124957078","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Contributing Authors","authors":"","doi":"10.1287/educ.2019.0206.contrib","DOIUrl":"https://doi.org/10.1287/educ.2019.0206.contrib","url":null,"abstract":"","PeriodicalId":242988,"journal":{"name":"Operations Research & Management Science in the Age of Analytics","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126921308","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}