{"title":"How the COVID-19 Pandemic Is Reshaping the Education Service","authors":"Byeongwoo Kang","doi":"10.1007/978-981-33-4126-5_2","DOIUrl":"https://doi.org/10.1007/978-981-33-4126-5_2","url":null,"abstract":"","PeriodicalId":22432,"journal":{"name":"The Future of Service Post-COVID-19 Pandemic, Volume 1","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73761621","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Post-pandemic Penury of the Financially Marginalized in India: Coping with the New Normal","authors":"Ardhendu Shekhar Singh, Bhama Venkataramani, Dilip Ambarkhane","doi":"10.1007/978-981-33-4126-5_10","DOIUrl":"https://doi.org/10.1007/978-981-33-4126-5_10","url":null,"abstract":"","PeriodicalId":22432,"journal":{"name":"The Future of Service Post-COVID-19 Pandemic, Volume 1","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88763269","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"How COVID-19 Has Changed the Digital Trajectory for Professional Advisory Firms","authors":"Charlotta Kronblad, Johanna E. Pregmark","doi":"10.1007/978-981-33-4126-5_6","DOIUrl":"https://doi.org/10.1007/978-981-33-4126-5_6","url":null,"abstract":"","PeriodicalId":22432,"journal":{"name":"The Future of Service Post-COVID-19 Pandemic, Volume 1","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82910738","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
E. Liew, Sharon G. M. Koh, Andrei O. J. Kwok, Y. Poh, Juliana A. French
{"title":"Technology Perception and Productivity Among Physicians in the New Norm Post-pandemic: A Dynamic Capabilities Perspective","authors":"E. Liew, Sharon G. M. Koh, Andrei O. J. Kwok, Y. Poh, Juliana A. French","doi":"10.1007/978-981-33-4126-5_5","DOIUrl":"https://doi.org/10.1007/978-981-33-4126-5_5","url":null,"abstract":"","PeriodicalId":22432,"journal":{"name":"The Future of Service Post-COVID-19 Pandemic, Volume 1","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91457708","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Transformative Value Co-creation in Healthcare Services in the COVID-19 Era: The Case of Centro Cardiologico Monzino","authors":"R. Sebastiani, Alessia Anzivino","doi":"10.1007/978-981-33-4126-5_4","DOIUrl":"https://doi.org/10.1007/978-981-33-4126-5_4","url":null,"abstract":"","PeriodicalId":22432,"journal":{"name":"The Future of Service Post-COVID-19 Pandemic, Volume 1","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80785566","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Rethinking Higher Education Post COVID-19","authors":"L. Ewing","doi":"10.1007/978-981-33-4126-5_3","DOIUrl":"https://doi.org/10.1007/978-981-33-4126-5_3","url":null,"abstract":"","PeriodicalId":22432,"journal":{"name":"The Future of Service Post-COVID-19 Pandemic, Volume 1","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78186560","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Enhancing Transportation Service Experience in Developing Countries: A Post Pandemic Perspective","authors":"E. Mogaji, I. Adekunle, N. P. Nguyen","doi":"10.1007/978-981-33-4126-5_9","DOIUrl":"https://doi.org/10.1007/978-981-33-4126-5_9","url":null,"abstract":"","PeriodicalId":22432,"journal":{"name":"The Future of Service Post-COVID-19 Pandemic, Volume 1","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73561684","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Technology and Innovation to Weather the Storm?—A Case Study of the Role of Technology and Innovation for Startup Survival in Shanghai, China","authors":"Soong-Chul Ro, Zhigang Zhang, Niharika Dayaneni, Renan Chen","doi":"10.1007/978-981-33-4126-5_8","DOIUrl":"https://doi.org/10.1007/978-981-33-4126-5_8","url":null,"abstract":"","PeriodicalId":22432,"journal":{"name":"The Future of Service Post-COVID-19 Pandemic, Volume 1","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75110521","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Preparing for Accelerated Third Order Impacts of Digital Technology in Post Pandemic Service Industry: Steep Transformation and Metamorphosis","authors":"Jungwoo Lee, Spring H. Han","doi":"10.1007/978-981-33-4126-5_1","DOIUrl":"https://doi.org/10.1007/978-981-33-4126-5_1","url":null,"abstract":"","PeriodicalId":22432,"journal":{"name":"The Future of Service Post-COVID-19 Pandemic, Volume 1","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73796822","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Lotus in the Mud: A Conceptual Model of Livestream Yoga Service Experience","authors":"Sandy H. M. Fitzgerald (née Ng)","doi":"10.1007/978-981-33-4126-5_7","DOIUrl":"https://doi.org/10.1007/978-981-33-4126-5_7","url":null,"abstract":"","PeriodicalId":22432,"journal":{"name":"The Future of Service Post-COVID-19 Pandemic, Volume 1","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89385327","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}