{"title":"Physical Evidence and Healthcare Service Quality Management","authors":"R. Hinson, Michael Nkrumah","doi":"10.4324/9780429400858-14","DOIUrl":"https://doi.org/10.4324/9780429400858-14","url":null,"abstract":"","PeriodicalId":199369,"journal":{"name":"Health Service Marketing Management in Africa","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134057020","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}