{"title":"HOW TO ALIGN EXPECTATIONS AND AGREE SERVICE DETAILS","authors":"","doi":"10.2307/j.ctv27vt68q.9","DOIUrl":"https://doi.org/10.2307/j.ctv27vt68q.9","url":null,"abstract":"","PeriodicalId":174181,"journal":{"name":"ITIL® 4 Drive Stakeholder Value (DSV)","volume":"85 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128700531","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"HOW TO SHAPE DEMAND AND DEFINE SERVICE OFFERINGS","authors":"","doi":"10.2307/j.ctv27vt68q.8","DOIUrl":"https://doi.org/10.2307/j.ctv27vt68q.8","url":null,"abstract":"","PeriodicalId":174181,"journal":{"name":"ITIL® 4 Drive Stakeholder Value (DSV)","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129542172","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"REALISING AND VALIDATING SERVICE VALUE","authors":"","doi":"10.2307/j.ctv27vt68q.12","DOIUrl":"https://doi.org/10.2307/j.ctv27vt68q.12","url":null,"abstract":"","PeriodicalId":174181,"journal":{"name":"ITIL® 4 Drive Stakeholder Value (DSV)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129224921","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"CONTINUAL VALUE CO-CREATION","authors":"","doi":"10.2307/j.ctv27vt68q.11","DOIUrl":"https://doi.org/10.2307/j.ctv27vt68q.11","url":null,"abstract":"","PeriodicalId":174181,"journal":{"name":"ITIL® 4 Drive Stakeholder Value (DSV)","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132487421","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"ABOUT THE AUTHOR","authors":"","doi":"10.2307/j.ctv27vt68q.2","DOIUrl":"https://doi.org/10.2307/j.ctv27vt68q.2","url":null,"abstract":"","PeriodicalId":174181,"journal":{"name":"ITIL® 4 Drive Stakeholder Value (DSV)","volume":"299 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115667611","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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