{"title":"Tourism Value Chain Determinants Toward Destination Competitiveness and How Increases Tax Base; Mobile Application Usage as a Mediating Variable: A Case of Tanzania","authors":"Praygod W. C., Thereza I. M.","doi":"10.52589/rjhtm-oaxici8z","DOIUrl":"https://doi.org/10.52589/rjhtm-oaxici8z","url":null,"abstract":"The research paper investigates the influence of tourism value chain determinants on destination competitiveness and tax base, focusing on the mediating role of mobile application usage. It emphasizes the importance of technology, particularly mobile apps, in enhancing the tourism sector's competitiveness and increasing tax revenue. Key factors include perceived advantages, technological self-efficacy, market capabilities, and ICT usage in Tanzania. Despite the lack of an official regional mobile application and low web-based marketing ratings, the study highlights the mediation effect of mobile apps on the relationship between the tourism value chain and destination competitiveness. The proposed model examines mobile app usage's impact on pre-travel, during-travel, and post-travel experiences. Data collected via questionnaires from May to July 2022, with 89 responses, support the theoretical model, showing that mobile app usage enhances destination competitiveness. The study concludes that to compete with other African destinations, Tanzania needs to adopt official mobile applications.","PeriodicalId":147696,"journal":{"name":"Research Journal of Hospitality and Tourism Management","volume":"18 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141646497","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"E-Marketing and Sales Performance of Fast-Food Restaurants: Lessons From the COVID-19 Pandemic","authors":"Glory S. E., Ada J. A., Agnes E. B., Edim E. J.","doi":"10.52589/rjhtm-jblzitxa","DOIUrl":"https://doi.org/10.52589/rjhtm-jblzitxa","url":null,"abstract":"This study examined E-marketing and sales performance of fast-food restaurants drawing lessons from the COVID-19 pandemic. It centered on determining the relationship between E-marketing strategies (social media marketing, online reservation system and online advertising) and the sales performance of fast-food restaurants during the COVID-19 pandemic. Cross-sectional survey research design was adopted for the study. Primary data were obtained from 154 managers and personnel of fast-food restaurants using a structured questionnaire. Descriptive statistics was adopted for data analysis, while hypotheses testing was carried out using Pearson’ Product Moment Correlation. The findings of the study revealed that social media marketing, online reservation system and online advertising had significant positive relationships with the sales performance of fast-food restaurants during the COVID-19 pandemic. Therefore, we recommended that in crisis situations, fast-food restaurants should leverage social media platforms, media-sharing networks, and online communities for promotional efforts, integrate online reservation systems to facilitate remote orders, and prioritize online tools such as search engines and influencers for cost-effective advertising, transcending the limitations of traditional media. On the basis of the limitations of this study, we also provided empirical implications for further research.","PeriodicalId":147696,"journal":{"name":"Research Journal of Hospitality and Tourism Management","volume":"44 37","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139961735","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Hotel Atmospherics and Guests' Experience in the Nigerian Hospitality Industry","authors":"Edim E.J., Inyang B.I.","doi":"10.52589/rjhtm-w5dtneuv","DOIUrl":"https://doi.org/10.52589/rjhtm-w5dtneuv","url":null,"abstract":"In this study, we explored how hotel atmospherics could be applied to enhance guests’ experience in the Nigerian hospitality industry. The study specifically aimed to determine the effects of ambience, interior-exterior design and social environment on guests’ experience in Nigerian hotels. We adopted cross-sectional survey research design. Using a structured questionnaire survey, primary data were obtained from 369 hotel guests. The data obtained were descriptively analyzed and interpreted. The hypotheses of the study were then tested using multiple linear regression. The findings thereof revealed that ambience, interior-exterior design and social environment had significant positive effects on guests’ experience in the Nigerian hospitality industry. Hence, we recommended that hospitality firms’ manager must intentionally and strategically manage atmospheric dimensions on a consistent basis to reinforce their capacity to project positive images and cues capable of stimulating desired responses from customers. Other practical suggestions are also presented along with theoretical suggestions for future research.","PeriodicalId":147696,"journal":{"name":"Research Journal of Hospitality and Tourism Management","volume":"102 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-04-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115103674","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"COVID-19 Exposure & Reporting for Work: The Case of Central Florida's Theme Park Operations Employees","authors":"K. S., S. B.","doi":"10.52589/rjhtm-2q0uwiea","DOIUrl":"https://doi.org/10.52589/rjhtm-2q0uwiea","url":null,"abstract":"This exploratory study describes circumstances during the ongoing COVID-19 pandemic where theme park operation employees had to make the difficult decision to stay home to quarantine or go to work sick. Using 35 semi structured interviews with Central Florida theme park operations employees, the research results reveal emerging qualitative themes regarding the employees' ability to chose between staying home to quarantine or going to work sick. The themes include challenging financial situations, fear of layoffs/furloughs, and lack of sick time being major obstacles for theme park employees to stay home from work during the COVID-19 pandemic.","PeriodicalId":147696,"journal":{"name":"Research Journal of Hospitality and Tourism Management","volume":"57 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125435354","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}