{"title":"数字化转型、机器人、人工智能和创新","authors":"Oluremi B. Ayoko","doi":"10.1017/jmo.2021.64","DOIUrl":null,"url":null,"abstract":"Contemporary business organizations continue to embrace Digital Transformation (DT) on the back of the accelerated progress in technology, algorithms, internet, interconnectedness, and big data storage (Foerster-Metz, Marquardt, Golowko, Kompalla, & Hell, 2018; Hanelta, Bohnsack, Marzc and Maranteb, 2021). The pervasive adoption of digital technologies has generated extensive transformation in organizations, which is expected to impact organizations’ internal operations and processes (Kretschmer & Khashabi, 2020; Magistretti, Pham, & Dell’Era, 2021). Especially, organizations perceive that digitalization will assist them to radically improve their efficiency and effectiveness in the way they organize resources, staffing, culture, decision making (Devonport, 2018), and internal education tailored training (Foerster-Metz et al., 2018) for competitive advantage. Given that DT is multidimensional (Appio, Frattini, Petruzzelli and Neirotti, 2021; Zangiacomi, Pessot, Fornasiero, Bertetti, & Sacco, 2020), researchers define it variously (see Verhoef, Broekhuizen, Bart, Bhattacharya, Dong, Fabian, & Haenlein, 2021; Vial, 2019). Indeed, Warner and Wager (2019) suggest that DT suffers from a lack of common agreement on exactly what it is and what it entails (Wessel, Baiyere, Ologeanu-Taddei, Cha, & Blegind-Jensen, 2021). However, it is agreed that DT can be described as an emerging integration of new digital technologies into the fabric of an organisation suggesting a need to transform the traditional business models (Reier Forradellas, & Garay Gallastegui, 2021). Especially, Tang (2021) argues that DT is driven by trends in technology such as social media, mobility, internet of things (IoT), cyber security, big data and analytics, cloud computing, robotics, automation, artificial intelligence (AI, including Machine Learning). These technological trends provide businesses with the capability to fully digitize, transform, and grow their organizations spanning both growth and operational improvement, and are associated with organizational strategic renewal (Kretschmar & Khashabi, 2020). Against this backdrop, the collections of papers in this current issue (27.5) examine the intersection between DT, the Robotics, AI, and Innovation. The first paper is from an emerging economy and tackles the issue of DT head on. In this paper, “Digital transformation: a conceptual framing for attaining sustainable development goals 4 and 9 in Nigeria”, the authors Ufua, Emielu, Olujobi, Lakhani, Borishade, Ibidunni and Osabuohien explore the potentials of digital transformation for achieving the United Nations Sustainable Development Goals (SDGs), with emphasis on SDG 4 and SDG 9 in Nigeria. The study adopts a conceptual approach and focuses on the contextual factors such as stakeholder input to the process of implementing digitalisation and SDGs 4 and 9. These goals primarily target development of education at all levels, industrial collaboration, and improvements. Literature review indicates that digital transformation potentially enhances the attainment of SDGs 4 and 9, but this is mediated by the level of stakeholder commitment and e-governance performance. 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Given that DT is multidimensional (Appio, Frattini, Petruzzelli and Neirotti, 2021; Zangiacomi, Pessot, Fornasiero, Bertetti, & Sacco, 2020), researchers define it variously (see Verhoef, Broekhuizen, Bart, Bhattacharya, Dong, Fabian, & Haenlein, 2021; Vial, 2019). Indeed, Warner and Wager (2019) suggest that DT suffers from a lack of common agreement on exactly what it is and what it entails (Wessel, Baiyere, Ologeanu-Taddei, Cha, & Blegind-Jensen, 2021). However, it is agreed that DT can be described as an emerging integration of new digital technologies into the fabric of an organisation suggesting a need to transform the traditional business models (Reier Forradellas, & Garay Gallastegui, 2021). Especially, Tang (2021) argues that DT is driven by trends in technology such as social media, mobility, internet of things (IoT), cyber security, big data and analytics, cloud computing, robotics, automation, artificial intelligence (AI, including Machine Learning). These technological trends provide businesses with the capability to fully digitize, transform, and grow their organizations spanning both growth and operational improvement, and are associated with organizational strategic renewal (Kretschmar & Khashabi, 2020). Against this backdrop, the collections of papers in this current issue (27.5) examine the intersection between DT, the Robotics, AI, and Innovation. The first paper is from an emerging economy and tackles the issue of DT head on. In this paper, “Digital transformation: a conceptual framing for attaining sustainable development goals 4 and 9 in Nigeria”, the authors Ufua, Emielu, Olujobi, Lakhani, Borishade, Ibidunni and Osabuohien explore the potentials of digital transformation for achieving the United Nations Sustainable Development Goals (SDGs), with emphasis on SDG 4 and SDG 9 in Nigeria. The study adopts a conceptual approach and focuses on the contextual factors such as stakeholder input to the process of implementing digitalisation and SDGs 4 and 9. These goals primarily target development of education at all levels, industrial collaboration, and improvements. Literature review indicates that digital transformation potentially enhances the attainment of SDGs 4 and 9, but this is mediated by the level of stakeholder commitment and e-governance performance. 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引用次数: 6
摘要
在技术、算法、互联网、互联互通和大数据存储加速发展的背景下,当代商业组织继续拥抱数字化转型(DT)(Foerster-Metz、Marquardt、Golowko、Kompalla和Hell,2018;Hanelta、Bohnsack、Marzc和Maranteb,2021)。数字技术的普遍采用在组织中产生了广泛的变革,预计这将影响组织的内部运营和流程(Kretschmer和Khashabi,2020;Magistretti、Pham和Dell'Era,2021)。特别是,组织认为数字化将帮助他们从根本上提高组织资源、人员配置、文化、决策(Devonport,2018)和内部教育定制培训(Foerster-Metz et al.,2018)的效率和有效性,以获得竞争优势。鉴于DT是多维的(Appio、Frattini、Petruzzelli和Neirotti,2021;Zangiacomi、Pessot、Fornasiero、Beretti和Sacco,2020),研究人员对其进行了不同的定义(见Verhoef、Broekhuizen、Bart、Bhattacharya、Dong、Fabian和Haenlein,2021;Vial,2019)。事实上,Warner和Wager(2019)认为,DT在其具体内容和内容上缺乏共识(Wessel,Baiyere,Ologeanu Taddei,Cha,&Blegind-Jensen,2021)。然而,人们一致认为,DT可以被描述为新的数字技术与组织结构的新兴整合,这表明需要转变传统的商业模式(Reier-Forradellas,&Garay-Gallastegui,2021)。特别是,唐(2021)认为,DT是由社交媒体、移动、物联网、网络安全、大数据和分析、云计算、机器人、自动化、人工智能(AI,包括机器学习)等技术趋势驱动的。这些技术趋势为企业提供了全面数字化、转型和发展其组织的能力,包括增长和运营改进,并与组织战略更新有关(Kretschmar&Khashabi,2020)。在这种背景下,本期(27.5)的论文集研究了DT、机器人、人工智能和创新之间的交叉点。第一篇论文来自一个新兴经济体,直面DT问题。在这篇题为“数字化转型:实现尼日利亚可持续发展目标4和9的概念框架”的论文中,作者Ufua、Emielu、Olujobi、Lakhani、Borishade,Ibidunni和Osabuhien探讨了数字化转型对实现联合国可持续发展目标(SDG)的潜力,重点是尼日利亚的SDG 4和SDG 9。该研究采用了概念方法,重点关注背景因素,如利益相关者对数字化和可持续发展目标4和9实施过程的投入。这些目标主要针对各级教育的发展、产业合作和改进。文献综述表明,数字化转型可能会促进可持续发展目标4和9的实现,但这是由利益相关者的承诺水平和电子治理绩效介导的。作者建议通过有效的利益相关者参与和透明的过程,对尼日利亚可持续发展目标4和9采取多学科的数字化转型干预措施
Digital Transformation, Robotics, Artificial Intelligence, and Innovation
Contemporary business organizations continue to embrace Digital Transformation (DT) on the back of the accelerated progress in technology, algorithms, internet, interconnectedness, and big data storage (Foerster-Metz, Marquardt, Golowko, Kompalla, & Hell, 2018; Hanelta, Bohnsack, Marzc and Maranteb, 2021). The pervasive adoption of digital technologies has generated extensive transformation in organizations, which is expected to impact organizations’ internal operations and processes (Kretschmer & Khashabi, 2020; Magistretti, Pham, & Dell’Era, 2021). Especially, organizations perceive that digitalization will assist them to radically improve their efficiency and effectiveness in the way they organize resources, staffing, culture, decision making (Devonport, 2018), and internal education tailored training (Foerster-Metz et al., 2018) for competitive advantage. Given that DT is multidimensional (Appio, Frattini, Petruzzelli and Neirotti, 2021; Zangiacomi, Pessot, Fornasiero, Bertetti, & Sacco, 2020), researchers define it variously (see Verhoef, Broekhuizen, Bart, Bhattacharya, Dong, Fabian, & Haenlein, 2021; Vial, 2019). Indeed, Warner and Wager (2019) suggest that DT suffers from a lack of common agreement on exactly what it is and what it entails (Wessel, Baiyere, Ologeanu-Taddei, Cha, & Blegind-Jensen, 2021). However, it is agreed that DT can be described as an emerging integration of new digital technologies into the fabric of an organisation suggesting a need to transform the traditional business models (Reier Forradellas, & Garay Gallastegui, 2021). Especially, Tang (2021) argues that DT is driven by trends in technology such as social media, mobility, internet of things (IoT), cyber security, big data and analytics, cloud computing, robotics, automation, artificial intelligence (AI, including Machine Learning). These technological trends provide businesses with the capability to fully digitize, transform, and grow their organizations spanning both growth and operational improvement, and are associated with organizational strategic renewal (Kretschmar & Khashabi, 2020). Against this backdrop, the collections of papers in this current issue (27.5) examine the intersection between DT, the Robotics, AI, and Innovation. The first paper is from an emerging economy and tackles the issue of DT head on. In this paper, “Digital transformation: a conceptual framing for attaining sustainable development goals 4 and 9 in Nigeria”, the authors Ufua, Emielu, Olujobi, Lakhani, Borishade, Ibidunni and Osabuohien explore the potentials of digital transformation for achieving the United Nations Sustainable Development Goals (SDGs), with emphasis on SDG 4 and SDG 9 in Nigeria. The study adopts a conceptual approach and focuses on the contextual factors such as stakeholder input to the process of implementing digitalisation and SDGs 4 and 9. These goals primarily target development of education at all levels, industrial collaboration, and improvements. Literature review indicates that digital transformation potentially enhances the attainment of SDGs 4 and 9, but this is mediated by the level of stakeholder commitment and e-governance performance. The authors recommend the adoption of a multidisciplinary approach to development-oriented digital transformation interventions for SDGs 4 and 9 in Nigeria, through a process of effective stakeholder engagement and transparent
期刊介绍:
The Journal of Management & Organization is an international peer-reviewed journal from eContent, in association with ANZAM. It provides global perspectives on management and organization of benefit to scholars, educators, students, practitioners, policy-makers and consultants worldwide. In one forum, Journal of Management & Organization covers: •Qualitative and quantitative empirical research articles •Theoretical and conceptual articles •Literature reviews - including those from theses •Articles on management education and learning •Practitioner perspectives and case studies •Methodological advances - including those from theses