警告人们人工智能出错的风险,可以减轻人类对人工智能的偏见。

IF 3.1 2区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL
Lucía Vicente, Helena Matute
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引用次数: 0

摘要

经验证据已经证明了人工智能影响人类决策的力量,以及人类获得人工智能偏见的风险。因此,显然有必要制定减轻这种威胁的战略。在三个以医学为背景的实验中,我们测试了警告个人关于人工智能偏见和错误是否可以减轻人工智能偏见对他们决策的负面影响,并减少人工智能偏见对人类的传播。在实验1中,参与者收到了关于人工智能错误推荐百分比的明确信息,但有两种不同的框架:人工智能准确性或人工智能错误风险。我们的研究结果表明,强调人工智能错误的风险,而不是它的准确性,减少了人们遵循不正确的人工智能建议并从人工智能中获得偏见的倾向。在实验2中,一个更普遍的警告信息,警告可能的人工智能错误和偏见,也有效地减少了偏见的获取。实验3表明,尽管警告信息提供了一些防止偏见的保护,但接受人工智能支持的参与者仍然比没有任何帮助完成分类任务的参与者犯了更多的错误。实验2和3还调查了人工智能所犯的错误类型,假阳性或假阴性,是否影响了参与者坚持其建议的倾向,以及警告信息的效果。然而,没有发现明显的影响。总的来说,我们的研究结果强调了告知用户人工智能错误风险的重要性,而不是仅仅关注准确性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Warning people about the risk of AI error mitigates human acquisition of AI bias.

Empirical evidence has demonstrated the power of AI to influence human decisions and the risk of humans acquiring AI biases. Therefore, there is a clear need to develop strategies to mitigate such threat. In three experiments, set in a medical context, we tested whether warning individuals about AI biases and errors could mitigate the negative impact of AI biases on their decisions and reduce the transmission of AI biases to humans. In Experiment 1, participants received explicit information about the percentage of erroneous AI recommendations but with two different framings: in terms of AI accuracy or AI risk of error. Our results showed that emphasising the risk of AI errors, more than its accuracy, reduced people's tendency to follow incorrect AI suggestions and to acquire biases from AI. In Experiment 2, a more general warning message alerting of possible AI errors and biases was also effective in reducing bias acquisition. Experiment 3 showed that, although the warning message provided some protection against bias, participants who received AI support still made more errors than participants who completed the classification task without any assistance. Experiments 2 and 3 also investigated whether the type of error made by the AI, a false positive or a false negative, influenced participants' tendency to adhere to its suggestions, and the effect of the warning message. However, no significant effects were found. Overall, our results highlight the importance of informing users about the risk of AI error rather than focusing solely on accuracy.

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来源期刊
CiteScore
6.80
自引率
7.30%
发文量
96
审稿时长
25 weeks
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