诱饵选项如何在现实世界的消费者决策中产生选择偏差。

IF 3 1区 心理学 Q1 EDUCATION & EDUCATIONAL RESEARCH
Sean Devine, James Goulding, John Harvey, Anya Skatova, A Ross Otto
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引用次数: 0

摘要

诱饵效应描述了一种偏见,即人们在两个有价值的选项之间的选择受到第三个次等的“诱饵”选项的影响。尽管在实验室环境中有记录,但相对较少的工作是调查诱饵效应是否发生在消费者面临大量不同选择集的“野外”。我们采用一种新的方法来检查诱饵选择对购买决策的影响,使用360万英国杂货店葡萄酒交易的数据集。结果表明,当在不同的环境中比较质量和价格不同的葡萄酒时,主导(即劣质)诱饵选项的存在增加了消费者选择目标选项的可能性——这是有充分证据证明的吸引力效应的标志。这些影响的强度总体上是适度的(大约1%的偏好变化),有趣的是,这取决于消费者的特殊经历。我们的研究提供了一个原理证明,表明这些类型的情境效应在更丰富、更复杂的现实世界消费者选择设置中是可检测的。
本文章由计算机程序翻译,如有差异,请以英文原文为准。

How decoy options ferment choice biases in real-world consumer decision-making.

How decoy options ferment choice biases in real-world consumer decision-making.

How decoy options ferment choice biases in real-world consumer decision-making.

How decoy options ferment choice biases in real-world consumer decision-making.

The decoy effect describes a bias in which people's choices between two valuable options are swayed by a third, inferior, "decoy" option. Despite being documented in lab settings, relatively little work has investigated whether decoy effects occur "in the wild" where consumers face large, diverse choice sets. We employ a new methodology to examine the impact of decoy options on purchase decisions using a dataset of 3.6 million UK grocery-store wine transactions. Results indicate that when comparing wines that vary in quality and price across contexts, the presence of dominated (i.e., inferior) decoy options increased consumers' likelihood of choosing a target option-a hallmark of the well-documented attraction effect. The strength of these effects was modest overall (roughly 1% change in preference) and, interestingly, depended on consumers' idiosyncratic histories of experience. Our study provides a proof of principle demonstrating that these sorts of context effects are detectable in richer, complex real-world consumer choice settings.

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来源期刊
CiteScore
5.40
自引率
7.10%
发文量
29
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