[大学足科医疗质量：患者满意度问卷分析]。

IF 1.8 4区医学 Q2 MEDICINE, GENERAL & INTERNAL

Atencion Primaria Pub Date : 2024-11-16 DOI:10.1016/j.aprim.2024.103138

Fátima Santalla Borreiros , Ramón González Cabanach , Manuel Romero-Soto , Antonio Souto-Gestal

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引用次数: 0

摘要

目的评估旨在衡量大学足科诊所护理质量的患者满意度问卷的有效性和可靠性，并分析在这种教学辅助环境中患者对护理质量的感知：描述性横断面观察研究：地点：西班牙科鲁尼亚大学（CUP-UDC）大学足病诊所：通过连续抽样选出的 315 名能够填写足病护理质量调查问卷的成年用户。拒绝率为 4.3%：采用 "足科临床护理质量问卷"，该问卷专门用于衡量大学足科诊所的护理质量。该问卷采用 5 点李克特量表对临床、信息、管理、设施、时间和可及性进行评估。采用 Cronbach's alpha 系数对信度进行了评估：总平均分为 4.48±0.34（"好"）。因子分析显示有六个维度，而不是原来的五个维度，这表明结构更加有效。内部一致性较高（Cronbach's alpha 为 0.881）。评价最好的因子是 "护理"、"程序 "和 "临床方面"。项目相关性显示出与最初研究的一些差异，突出显示了所接受的护理与员工友好程度之间的密切相关：结论：研究结果表明，在中国医科大学附属协和医院接受治疗的满意度很高。事实证明，从服务使用者的角度评估大学足科护理质量的分析工具是有效和可靠的。新的因子结构提供了影响护理质量的更详细的因素，为改进临床实践和足病培训提供了宝贵的信息。

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Calidad de la atención en podología universitaria. Análisis del cuestionario de satisfacción del paciente

Objective

To evaluate the validity and reliability of a patient satisfaction questionnaire designed to measure the quality of care in university podiatry clinics, and to analyze the perception of care quality in this teaching-assistance setting.

Design

Descriptive cross-sectional observational study.

Setting

University Podiatry Clinic at the University of A Coruña (CUP-UDC), Spain.

Participants

Three hundred and fifteen adult users capable of completing a questionnaire on podiatric care quality, selected through consecutive sampling. The rejection rate was 4.3%.

Interventions

The “Quality of care in the clinical area of podiatry questionnaire” was used, specifically designed to measure the quality of care in university podiatry clinics. It evaluated clinical aspects, information, administration, facilities, timing, and accessibility on a 5-point Likert scale. Reliability was assessed using Cronbach's alpha coefficient.

Results

The overall mean score was 4.48 ± 0.34 (“Good”). Factor analysis revealed six dimensions instead of the original five, suggesting a more valid structure. Internal consistency was high (Cronbach's alpha of 0.881). The best-rated factors were “Care”, “Procedures” and “Clinical aspects”.’ Item correlations showed some differences from the original study, highlighting a strong correlation between care received and staff friendliness.

Conclusions

The results indicate high satisfaction with care at CUP-UDC. The analyzed instrument proved to be valid and reliable for assessing care quality in the university podiatry setting from the service user's perspective. The new factor structure provides a more detailed view of the factors influencing care quality, offering valuable information to improve clinical practice and podiatry training.

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来源期刊

Atencion Primaria 医学-医学：内科

CiteScore

2.90

自引率

8.00%

发文量

156

审稿时长

33 days

期刊介绍： Atención Primaria es una revista que publica trabajos de investigación relativos al ámbito de la atención primaria de salud. Desde el punto de vista conceptual, Atención Primaria asume el nuevo modelo de atención primaria de salud, orientado no sólo a la curación de la enfermedad, sino también a su prevención y a la promoción de la salud, tanto en el plano individual como en el de la familia y la comunidad. En estos nuevos aspectos que definen el modelo de atención primaria de salud es en los que se centran los trabajos de investigación que publica Atención Primaria, la primera revista de originales española creada para recoger y difundir la producción científica realizada desde los centros de atención primaria de salud sobre cuestiones como protocolización de la asistencia, programas de prevención, seguimiento y control de pacientes crónicos, organización y gestión de la asistencia primaria, entre otros.