采用以人为本的方法处理工作场所侵犯行为:对员工情绪健康的影响

IF 3.1 4区 管理学 Q2 MANAGEMENT
Hamsa Gururaj, Aaron C. H. Schat
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引用次数: 0

摘要

我们采用以人为本的方法,对多个行业的 200 名员工进行了广泛的抽样调查,确定了四个受害者亚群,他们受到侵害的频率和严重程度相似:高-高(频率和严重程度都很高;15%)、中-中(频率和严重程度都处于中等水平;15%)、高-低(频率高但严重程度低;26.5%)和低-低(频率和严重程度最低;43%)。此外,我们还研究了受害者群体、社会人口统计学和受害者处置之间的关系。结果显示,女性、年轻和任期较短的员工有可能属于高-高受害者群体。此外,具有高负面情绪和心理变态特质的员工也有可能属于高受害者群体。根据习得性无助理论,我们研究了受害者群体在内化问题方面是否存在差异。结果表明,高受害群体的焦虑、丧失信心和社会功能障碍程度最高,而低受害群体成员的焦虑、丧失信心和社会功能障碍程度最低。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Applying a person-oriented approach to workplace aggression: Implications for employee emotional well-being
Using a person-oriented approach with a broad sample of 200 employees across several sectors, we identified four victim subgroups sharing similar configurations of frequency and severity of aggression: high–high (high levels of frequency and severity; 15%), moderate–moderate (moderate levels of frequency and severity; 15%), high–low (high frequency but low severity; 26.5%), and low–low (lowest levels of frequency and severity; 43%). Further, we examined the relationship between victim groups, social demographics, and victim disposition. The results showed that women, young, and lower-tenured employees are at risk of belonging to the high–high victim group. In addition, employees with high negative affect and psychopathy traits are at risk of belonging to the high–high victim group. Drawing upon learned helplessness theory, we examined whether victim groups differed concerning internalizing problems. Results suggest that high–high group victims experienced the highest anxiety, loss of confidence, and social dysfunction, whereas low–low group members experienced the lowest levels.
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来源期刊
CiteScore
6.60
自引率
9.10%
发文量
80
期刊介绍: The Journal of Management & Organization is an international peer-reviewed journal from eContent, in association with ANZAM. It provides global perspectives on management and organization of benefit to scholars, educators, students, practitioners, policy-makers and consultants worldwide. In one forum, Journal of Management & Organization covers: •Qualitative and quantitative empirical research articles •Theoretical and conceptual articles •Literature reviews - including those from theses •Articles on management education and learning •Practitioner perspectives and case studies •Methodological advances - including those from theses
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