Access and Use of Digital Information Resources by Students with Vision Impairment: Challenges, Prospects and Expected Role of Libraries

ABSTRACT

The use of information and communication technologies (ICTs) has considerably increased among students, including students with vision impairment (SVI). There has been limited work on the information and digital needs of people with disabilities, particularly SVI who were studying for their masters or MPhil and were involved in research activities in Pakistan. This study is an effort to explore various obstacles, expected services and support for SVIs from their universities, libraries, and Higher Education Commission (HEC) Pakistan. This study is qualitative in nature, and an interview guide was used to collect data from the participants in Lahore, Pakistan. The results of this study showed that students with vision impairment use a variety of digital information resources. However, very few use the higher education commission of Pakistan subscribed databases due to restricted access and complex interfaces. The hindrances include lack of university support, limited training opportunities, non-availability of digital library services, and others. The participants highlighted a variety of needed library services and support from their departmental as well as central libraries. It is assumed that the results of this study will help the relevant authorities to make friendly policies and improve library services to facilitate the SVI.