Anthony Yaw Tano, Franklyn A Manu, Kofi Osei-Frimpong, William Phanuel Kofi Darbi
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Leader-member exchange and organizational citizenship behaviour: The moderator effects of subordinates’ horizontal collectivism orientation and team-member exchange
Past research has not clearly explained why the quality of leader-member exchange (LMX) is weakly related to organizational citizenship behaviour (OCB) in non-Western cultures. Hence, this study explores subordinates’ cultural value orientation and team member exchange (TMX) as boundary conditions of the effects of LMX on citizenship behaviour directed at individual organizational members (OCBI) and citizenship behaviour directed at the organization as a whole (OCBO). The research hypotheses were tested using a sample of 392 supervisor-subordinate dyads from organizations across different sectors in Ghana. The results support our theorizing that horizontal collectivism and TMX strengthen the relationship between LMX and OCBI such that the relationship is stronger for horizontal collectivists and under a high TMX context. However, the results did not support the hypothesized moderator effects of horizontal collectivism and TMX on the LMX-OCBO relationship. The theoretical contributions, managerial implications and avenues for further research are discussed.
期刊介绍:
The International Journal of Cross Cultural Management is an international peer reviewed journal that publishes the highest quality original research in cross cultural aspects of management, work and organization. The International Journal of Cross Cultural Management (IJCCM) aims to provide a specialized academic medium and main reference for the encouragement and dissemination of research on cross cultural aspects of management, work and organization. This includes both original qualitative and quantitative empirical work as well as theoretical and conceptual work which adds to the understanding of management across cultures.