精益管理应用过程的有效性:以约旦配电公司为例

Q3 Business, Management and Accounting

International Journal of Productivity and Quality Management Pub Date : 2023-01-01 DOI:10.1504/ijpqm.2023.130185

Osama Khaled Alkhlaifat, László Koloszár

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引用次数: 1

摘要

本研究试图通过测量在应用中所做的努力来确定应用精益管理(LM)原则的有效性，然后从约旦配电公司(EDCO)员工的角度将这些努力与应用过程的感知有效性进行比较。目前的研究涉及LM的主要原则:以客户为中心，标准化，消除浪费，工作流程和持续改进。采用描述性分析的方法，对随机抽取的234名员工进行问卷调查。结果表明，LM原则在公司所有分支机构的有效性从中到高不等。付出的努力与应用效果之间也存在差距;取得的效果小于投入的努力，是资源的浪费。

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The effectiveness of lean management applying process: case study on Jordan Electricity Distribution Company

This study sought to determine the efficacy of applying lean management (LM) principles by measuring the efforts made in application, then comparing these efforts with the perceived effectiveness of the application process from the employees' point of view in the Jordan Electricity Distribution Company (EDCO). The current study deals with the main principles of LM: customer focus, standardisation, waste elimination, workflow and continuous improvement. Descriptive analysis was used for the data collected from 234 randomly selected employees using a questionnaire. The results indicate that the effectiveness of LM principles ranged from mid to high in all of the company's branches. There is also a gap between the efforts made and application effectiveness; the achieved effectiveness is less than the invested efforts, which indicates wasted resources.

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来源期刊

International Journal of Productivity and Quality Management Business, Management and Accounting-Business, Management and Accounting (all)

CiteScore

2.10

自引率

0.00%

发文量

期刊介绍： IJPQM is a fully refereed journal covering strategies, techniques and tools for productivity and quality management and improvement in 21st century manufacturing and service organisations. New productivity and quality management ideas, results and experiences are welcomed by IJPQM. Productivity and quality are an integral component of organisations’ operational strategies. Productivity continues to play an important role both at the macro and micro levels. At micro-level, firms continue to use productivity as a performance measure to benchmark against the best-in-class companies with the objective of identifying best practices.