Analysis of Online Community Services in Problem Solving Studying at Open University: A Case Study to Improving Problem-Solving Ability of PGSD

Pak Guru, Titik Setyowati, Suparti, Sulistyono, Widiasih
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Abstract

The purpose of this study is to analyze problems in online communities to help solve problems faced by Open University (OU) students in terms of topics discussed in online communities, problems that arise in online communities, the process of counseling guidance in online communities, improving student problem-solving skills after discussing in online communities. This research was conducted using a quantitative descriptive design. All Elementary School Teacher Education (PGSD) students who post on online community services, from January 2019 to December 2019 as research objects. Data were collected using the documentary method and a problem-solving ability test for students from the Bojonegoro study group. Data from the online community is described based on the proportions while the problem-solving ability with N-gain, sensitivity, and completeness. The results showed: (1) The topics discussed in the online community service were introductions, registration, tutoring/study, and grades/exams; (2) Problems that arise in online community services are registration, tutorials, grades, and exams; (3) The process of counseling guidance in online community services for student problems is karstic; (4) Students' problem-solving ability after discussing in online community services increases and is in high criteria.
开放大学问题解决学习中的网络社区服务分析——以提高大学生问题解决能力为例
本研究的目的是分析网络社区中存在的问题,从网络社区讨论的话题、网络社区出现的问题、网络社区辅导指导的过程、网络社区讨论后提高学生解决问题的能力等方面,帮助解决开放大学学生面临的问题。本研究采用定量描述性设计。以2019年1月至2019年12月在网络社区服务上发帖的小学教师教育学生为研究对象。使用文献法和Bojonegoro研究组学生解决问题能力测试收集数据。来自在线社区的数据是基于比例来描述的,而解决问题的能力具有n增益、灵敏度和完整性。结果表明:(1)在线社区服务的讨论主题为介绍、注册、辅导/学习、成绩/考试;(2)在线社区服务中出现的注册、辅导课、评分、考试等问题;(3)网络社区服务中对学生问题的咨询指导过程不完善;(4)学生在网络社区服务中讨论后解决问题的能力有所提高,且处于较高水平。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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