Knowledge management for SMEs: a pragmatic approach

IF 3.2 4区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Knowledge Management Research & Practice Pub Date : 2022-03-30 DOI:10.1080/14778238.2022.2053312

Soumya Rao, Satya Nandini, M. Zachariah

引用次数: 3

Abstract

ABSTRACT Active participation of Small and Medium Enterprises (SMEs) in the digital revolution is jeopardised due to low technology adoption and inept management of skills and innovation resources. Apparently, firms that contrive firm knowledge proficiently qualify to address the demands of a new environment. As SMEs contend with their know-how, it becomes essential to practice Knowledge Management (KM). However, to avoid implementation failure and ease prioritisation of resources, being aware of Critical Success Factors (CSFs) of KM is vital. As research on CSFs of KM in SMEs has been inherently insufficient and inconsistent with literature on Critical Failure Factors (CFFs) of KM, there was a need to revise discussion on and propose an enhanced set of four CSFs of KM for SMEs by adopting the “Theory Adaptation” research design by amalgamating CSFs and CFFs of KM. Later, a discussion on KM planning followed to facilitate application of the proposed CSFs.

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中小企业知识管理:务实之道

由于技术采用率低、技能和创新资源管理不善，中小企业在数字革命中的积极参与受到了威胁。显然，能够熟练掌握企业知识的企业有资格应对新环境的需求。随着中小企业与知识的竞争，知识管理的实践变得至关重要。然而，为了避免实施失败和简化资源优先排序，意识到知识管理的关键成功因素(CSFs)是至关重要的。由于对中小企业知识管理的关键失效因素的研究本身就存在不足，且与文献中关于知识管理关键失效因素(Critical Failure Factors, cff)的研究不一致，因此有必要通过将知识管理关键失效因素与知识管理关键失效因素合并，采用“理论适应”的研究设计，对讨论进行修正，并提出一套强化的四种中小企业知识管理关键失效因素。稍后，我们就知识管理规划进行讨论，以便应用建议的可持续发展基金。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Knowledge Management Research & Practice Multiple-

CiteScore

7.00

自引率

15.60%

发文量

期刊介绍： Knowledge management is a term that has worked its way into the mainstream of both academic and business arenas since it was first coined in the 1980s. Interest has increased rapidly during the last decade and shows no signs of abating. The current state of the knowledge management field is that it encompasses four overlapping areas: •Managing knowledge (creating/acquiring, sharing, retaining, storing, using, updating, retiring) •Organisational learning •Intellectual capital •Knowledge economics Within (and across) these, knowledge management has to address issues relating to technology, people, culture and systems.