Proactivity, stress appraisals, and problem-solving: A cross-level moderated mediation model

IF 5.6 2区心理学 Q1 PSYCHOLOGY, APPLIED

Work and Stress Pub Date : 2020-05-21 DOI:10.1080/02678373.2020.1767723

A. Espedido, Ben J. Searle

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引用次数: 14

Abstract

ABSTRACT Problem-solving demands have been shown to exert both positive and negative effects on employees. We examined whether these inconsistencies could be explained by the way people appraise (interpret) their problem-solving demands, either as a challenge or a threat. We proposed a cross-level moderated mediation model whereby the effects of problem-solving demands on a range of proactive behaviours (i.e. proactive innovation, problem prevention, voice, and proactive undermining) would be mediated by stress appraisals and moderated by psychological safety climate. Surveys were administered twice daily for 5 consecutive workdays to 248 employees from a variety of industries. Multilevel analyses showed that appraisals of challenge mediated the relationship between problem-solving demands and favourable forms of proactivity, whereas appraisals of threat mediated the relationship with unfavourable forms of proactivity. Depending on the type of proactive behaviour, these effects manifested at either the within- or between-person level. Finally, we observed a cross-level moderated mediation effect in which psychological safety climate strengthened the positive effects of within-person problem-solving demands on challenge appraisal, which in turn promoted proactive innovation. These results emphasise the explanatory power of stress appraisals and climate in shaping a range of proactive behaviours.

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主动性、压力评估和问题解决:一个跨水平调节的中介模型

问题解决需求对员工既有积极影响，也有消极影响。我们研究了这些不一致是否可以通过人们评估(解释)他们解决问题的需求的方式来解释，无论是作为挑战还是威胁。我们提出了一个跨层次调节的中介模型，该模型认为，解决问题需求对一系列主动行为(即主动创新、问题预防、发声和主动破坏)的影响将由压力评估介导，并由心理安全气候调节。对248名来自不同行业的员工进行了连续5个工作日的调查，每天两次。多层次分析表明，挑战评价介导了问题解决需求与积极主动形式之间的关系，而威胁评价介导了消极主动形式之间的关系。根据主动性行为的类型，这些影响表现在人与人之间或人与人之间。最后，我们观察到一个跨水平的调节中介效应，即心理安全气候强化了个人问题解决需求对挑战评估的正向作用，而挑战评估反过来又促进了主动创新。这些结果强调了压力评估和气候在塑造一系列主动行为方面的解释力。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Work and Stress PSYCHOLOGY, APPLIED-

CiteScore

11.70

自引率

3.30%

发文量

期刊介绍： Work & Stress is an international, multidisciplinary quarterly presenting high-quality papers concerned with the psychological, social and organizational aspects of occupational health and well-being, and stress and safety management. It is published in association with the European Academy of Occupational Health Psychology. The journal publishes empirical reports, scholarly reviews and theoretical papers. It is directed at occupational health psychologists, work and organizational psychologists, those involved with organizational development, and all concerned with the interplay of work, health and organisations. Research published in Work & Stress relates psychologically salient features of the work environment to their psychological, behavioural and health consequences, focusing on the underlying psychological processes. The journal has become a natural home for research on the work-family interface, social relations at work (including topics such as bullying and conflict at work, leadership and organizational support), workplace interventions and reorganizations, and dimensions and outcomes of worker stress and well-being. Such dimensions and outcomes, both positive and negative, include stress, burnout, sickness absence, work motivation, work engagement and work performance. Of course, submissions addressing other topics in occupational health psychology are also welcomed.