Open innovation and intellectual capital during emergency: evidence from a case study in telemedicine

IF 3.2 4区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Knowledge Management Research & Practice Pub Date : 2022-02-21 DOI:10.1080/14778238.2022.2039572

L. Pellegrini, D. Aloini, Loretta Latronico

引用次数: 2

Abstract

ABSTRACT The achievement of innovation performance by means of open innovation (OI) is not automatic and intellectual capital (IC) can play a pivotal role. In 2020, COVID-19 challenged the sanitary systems and required to rapidly introduce innovative health technologies. By unleashing multitudes of brains, OI may help. However, the pandemic introduced social distancing that acted to the detriment of firms’ IC, which should guarantee OI successfulness. This tension pushed us to investigate how OI affects IC to provide effective and timely innovative solutions during crises. We studied a company that rapidly modified its telemedicine product to provide a Local Health District (LHD) with an effective solution for monitoring COVID-19 patients. By distinguishing between OI developed prior to (ex-ante) and post (ex-post) the COVID-19 outbreak, we show that ex-post OI can build on IC strengthened by ex-ante OI and hence allow higher performance needed to combat the pandemic.

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紧急情况下的开放创新与智力资本：来自远程医疗案例研究的证据

摘要通过开放创新（OI）实现创新绩效不是自动的，智力资本（IC）可以发挥关键作用。2020年，新冠肺炎挑战了卫生系统，要求迅速引入创新的卫生技术。通过释放大量的大脑，OI可能会有所帮助。然而，疫情引入了社交距离，这损害了公司的IC，而IC本应保证OI的成功。这种紧张关系促使我们调查OI如何影响IC，以便在危机期间提供有效和及时的创新解决方案。我们研究了一家公司，该公司迅速修改了其远程医疗产品，为当地卫生区（LHD）提供了监测新冠肺炎患者的有效解决方案。通过区分新冠肺炎爆发前（事前）和爆发后（事后）开发的OI，我们表明，事前OI可以建立在事前OI加强的IC基础上，从而实现抗击疫情所需的更高性能。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Knowledge Management Research & Practice Multiple-

CiteScore

7.00

自引率

15.60%

发文量

期刊介绍： Knowledge management is a term that has worked its way into the mainstream of both academic and business arenas since it was first coined in the 1980s. Interest has increased rapidly during the last decade and shows no signs of abating. The current state of the knowledge management field is that it encompasses four overlapping areas: •Managing knowledge (creating/acquiring, sharing, retaining, storing, using, updating, retiring) •Organisational learning •Intellectual capital •Knowledge economics Within (and across) these, knowledge management has to address issues relating to technology, people, culture and systems.