Knowledge loss risk management in a Brazilian public company: the case of AMAZUL

IF 3.2 4区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Knowledge Management Research & Practice Pub Date : 2022-10-11 DOI:10.1080/14778238.2022.2125848

Leonardo Fernandes Souto, Maria de Fátima Bruno-Faria

引用次数: 1

Abstract

ABSTRACT This study’s main aim is to characterise knowledge loss risk management based on the perception of managers of a military public company that acts in the nuclear sector. This was a qualitative, single case study conducted in the company AMAZUL. For data collection ten semi-structured interviews were conducted, complemented by a documentary analysis. The data were analysed using the content analysis technique. The main findings corresponded to knowledge loss risk situations, actions at the level of managers, KM practices at the institutional level, post-knowledge loss actions, facilitators, barriers, and impacts of failures in the knowledge loss risk management. Thus, this study contributed to the emerging field of knowledge risk management, especially with regard to the understanding of aspects related to knowledge loss risk management in the context of the military and nuclear sectors organisations.

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巴西上市公司的知识损失风险管理:以AMAZUL为例

本研究的主要目的是根据一家在核领域开展业务的军事上市公司管理者的看法，描述知识损失风险管理的特征。这是在AMAZUL公司进行的定性单一案例研究。为了收集数据，进行了十次半结构化访谈，并辅以文献分析。采用内容分析技术对数据进行分析。研究的主要发现包括知识损失风险情境、管理者层面的行为、机构层面的知识管理实践、知识损失后的行为、促进因素、障碍和失败对知识损失风险管理的影响。因此，这项研究促进了新兴的知识风险管理领域，特别是在军事和核部门组织背景下对知识损失风险管理相关方面的理解。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Knowledge Management Research & Practice Multiple-

CiteScore

7.00

自引率

15.60%

发文量

期刊介绍： Knowledge management is a term that has worked its way into the mainstream of both academic and business arenas since it was first coined in the 1980s. Interest has increased rapidly during the last decade and shows no signs of abating. The current state of the knowledge management field is that it encompasses four overlapping areas: •Managing knowledge (creating/acquiring, sharing, retaining, storing, using, updating, retiring) •Organisational learning •Intellectual capital •Knowledge economics Within (and across) these, knowledge management has to address issues relating to technology, people, culture and systems.